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Sleep Inn University Place

8525 N Tryon St, Charlotte, NC

7,6

Bagus

8,0/10

Kebersihan

8,2/10

Staf & layanan

7,4/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

10/10 Sangat Bagus

Lisa

11 Mei 2024

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Staff was very nice and helpful.

Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

FLORIANNY

12 Mar 2024

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Excelente servicios

Menginap 7 malam pada bulan Maret 2024

Tanggapan dari Evelyn General Manager pada tanggal 30 Mar 2024

Thank you for your good review

10/10 Sangat Bagus

Balakrishna

3 Mar 2024

Menginap 1 malam pada bulan Maret 2024

Tanggapan dari Evelyn General Manager pada tanggal 30 Mar 2024

Thank you for you nice review

2/10 Sangat Buruk

Julio

5 Feb 2024

Tidak Disukai: Kebersihan, staf & layanan

La atencion al publico es muy deficiente. En 5 dias de estadia nunca nos limpiaron la habitacion.

Menginap 5 malam pada bulan Januari 2024

8/10 Bagus

Teresa

22 Jan 2024

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 3 malam pada bulan Januari 2024

Tanggapan dari Evelyn Hill pada tanggal 27 Jan 2024

Thank you

10/10 Sangat Bagus

Angie L

Bepergian dalam rombongan

18 Jan 2024

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Super tranquils

Menginap 1 malam pada bulan Januari 2024

Tanggapan dari Evelyn Hill pada tanggal 27 Jan 2024

Thank you

8/10 Bagus

Traveler terverifikasi

Traveler bisnis

14 Jan 2024

Disukai: Kenyamanan kamar

It had it's up's and downs Will not recommend staying

Menginap 6 malam pada bulan Januari 2024

Tanggapan dari Evelyn Hill pada tanggal 27 Jan 2024

Thank you for taking the time to respond.

10/10 Sangat Bagus

Vernon

26 Des 2023

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

The friendly and inviting service.

Menginap 2 malam pada bulan Desember 2023

Tanggapan dari Evelyn Hill pada tanggal 27 Jan 2024

Thank you

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan

25 Des 2023

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Not bad for a 2 day trip..

Comfy bed for two nights. Bathroom was a bit small but doable. The free breakfast could be a bit better even though they dont have a restaurant.

Menginap 2 malam pada bulan Desember 2023

Tanggapan dari Evelyn Hill pada tanggal 27 Jan 2024

Thank you for your feedback

2/10 Sangat Buruk

Jesse, Sheboygan

8 Des 2023

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti

Menginap 5 malam pada bulan Desember 2023

Tanggapan dari Evelyn Hill pada tanggal 27 Jan 2024

We hate to hear that you did not have a great experience here with us. We do value feedback so that we may improve the services that we provide to our guests. We hope the rest of your trip was to be expected.

10/10 Sangat Bagus

Toni

7 Des 2023

Disukai: Staf & layanan

Menginap 1 malam pada bulan Desember 2023

Tanggapan dari Evelyn Hill pada tanggal 27 Jan 2024

Thank you

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga dan anak

25 Nov 2023

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

I have no problem at all

Menginap 4 malam pada bulan November 2023

8/10 Bagus

Kolin

21 Nov 2023

Menginap 4 malam pada bulan November 2023

Tanggapan dari Alisha pada tanggal 24 Nov 2023

Thank you for your review

6/10 Cukup Baik

Kierra

20 Nov 2023

Menginap 1 malam pada bulan November 2023

Tanggapan dari Alisha AGM pada tanggal 24 Nov 2023

Thank you for taking the time to leave a review for us.

10/10 Sangat Bagus

kimberly

11 Nov 2023

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Very comfortable and fast check in

Menginap 1 malam pada bulan November 2023

Tanggapan dari Alisha pada tanggal 24 Nov 2023

Thank you for your review. Hope to see you again.

6/10 Cukup Baik

Abdalla

Traveler bisnis

10 Nov 2023

Menginap 1 malam pada bulan November 2023

Tanggapan dari Alisha pada tanggal 24 Nov 2023

Thank you! Safe Travels...

10/10 Sangat Bagus

Robert

Bepergian bersama teman, Bepergian bersama hewan peliharaan

9 Nov 2023

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Great staff.

Menginap 1 malam pada bulan November 2023

Tanggapan dari Alisha pada tanggal 24 Nov 2023

Thank you for your kind words.

4/10 Buruk

gloria

Bepergian bersama keluarga

6 Nov 2023

Tidak Disukai: Kondisi & fasilitas properti

In our room ,we heard footsteps upstair and the noises besides us. The walls are thin, and no sound barriers.

Menginap 3 malam pada bulan November 2023

Tanggapan dari Alisha AGM pada tanggal 8 Nov 2023

We are so sorry for the issues you had with noise. We value your feedback.

8/10 Bagus

John

29 Okt 2023

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Menginap 2 malam pada bulan Oktober 2023

Tanggapan dari Alisha AGM pada tanggal 8 Nov 2023

Thank you so much for your review.

2/10 Sangat Buruk

Michael

Bepergian bersama keluarga

28 Okt 2023

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar

Sleep Out at the Sleep Inn

The window in room 413 would not shut. From there we could hear Chic-fil-a taking orders in the drive thru. The accommodating front desk gave us a new room...515. Again, the window would not shut. So we switched gears and booked a room at the nearby and much cleaner and nicer with shutting windows Comfort Inn. Hopefully we can get a refund from Hotels.com.

Menginap 1 malam pada bulan Oktober 2023

Tanggapan dari Alisha AGM pada tanggal 8 Nov 2023

We are so sorry for these issues we have fixed the issues and we hope they never happen again.

2/10 Sangat Buruk

Shaborn

25 Okt 2023

Menginap 1 malam pada bulan Oktober 2023

Tanggapan dari Alisha pada tanggal 24 Nov 2023

Thank you for your review.

2/10 Sangat Buruk

Elizabeth, Charlotte

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga

23 Okt 2023

Disukai: Kebersihan

Tidak Disukai: Staf & layanan

I would rate this is as one of the worst stays ever. The property itself looks fine, it was clean and up to date. However, the staff (with the exception of one) was horrible. At check in, the woman glanced at me standing there and ignored me for a bit before finally asking how she could help me, without even looking up or in my direction. The check in process was extremely tense. She fussed at me for not letting them know I had dogs. I explained that Expedia doesn't ask you that when you make the reservation, but the hotel was listed as pet friendly. She spoke to me using as few words as possible, was curt in her communication to the point of being rude. We leave for our event around 5:30 and returned to the hotel about 9:30. It was not a late return. Everything was fine, we thought, until we had to take our elderly dog out to use the bathroom around 4:30am. At that point, some woman in jeans and a t-shirt came towards us and loudly said from down the hall, that there were complaints about our dogs barking and that we weren't supposed to leave them alone in the room. If that was the case, why would you ever book a room? I would just stay home. There is no rule on their list about leaving dogs alone in the room that I had been told. We packed our stuff and were out the door by 5am. This was a horrible stay.

Menginap 1 malam pada bulan Oktober 2023

Tanggapan dari Alisha FD Manager pada tanggal 24 Okt 2023

We are so sorry to hear that you did not enjoy your stay here with us. We will look into this matter and handle it accordingly.

10/10 Sangat Bagus

Emily

20 Okt 2023

Menginap 1 malam pada bulan September 2023

Tanggapan dari Alisha pada tanggal 24 Nov 2023

Safe Travels!

10/10 Sangat Bagus

kimberly

Traveler bisnis

13 Okt 2023

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan Oktober 2023

Tanggapan dari Alisha AGM pada tanggal 17 Okt 2023

Thank you for your feedback. We value it greatly and hope you come see us again soon...

6/10 Cukup Baik

Larkin

Bepergian bersama keluarga

12 Okt 2023

Disukai: Kebersihan, staf & layanan

Tidak Disukai: Kondisi & fasilitas properti

The breakfast did not match the website offering. Food ran out before breakfast time was up. It was so crowded you couldn't get between tables. When we checked in at 4pm, almost the entire hall had the doors open with dirty linens stacked outside the doors. It was creepy. The room was nice and was clean. But hotel was noisy. Floor shook. Felt uncomfortable in parking lot.

Menginap 1 malam pada bulan September 2023

Tanggapan dari Alisha AGM pada tanggal 13 Okt 2023

We are so sorry that we failed to meet your expectations during your visit here with us. We will use your feedback to improve our services.

10/10 Sangat Bagus

Steven

9 Okt 2023

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Front desk service were very polite and welcoming

Menginap 2 malam pada bulan Oktober 2023

Tanggapan dari Alisha AGM pada tanggal 13 Okt 2023

Thank you for your feedback.

10/10 Sangat Bagus

Debbie

8 Okt 2023

Menginap 1 malam pada bulan Oktober 2023

Tanggapan dari Alisha AGM pada tanggal 8 Nov 2023

Thank you for taking the time to respond to our online survey.

6/10 Cukup Baik

Ronnie

Bepergian bersama teman

8 Okt 2023

Tidak Disukai: Fasilitas

Took too long to check in

Menginap 1 malam pada bulan Oktober 2023

Tanggapan dari Alisha AGM pada tanggal 8 Okt 2023

We are so sorry and we will look into the matter right away. We hope the rest of your time was better than check-in.

10/10 Sangat Bagus

Stephen

5 Okt 2023

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan September 2023

Tanggapan dari Alisha AGM pada tanggal 6 Okt 2023

Thank you for your feedback. We will use it to better our services. We look forward to seeing you again.

10/10 Sangat Bagus

marta

Bepergian bersama keluarga

2 Okt 2023

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 2 malam pada bulan September 2023

Tanggapan dari Alisha AGM pada tanggal 3 Okt 2023

Thank you for your feedback

8/10 Bagus

Traveler terverifikasi

30 Sep 2023

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan September 2023

Tanggapan dari Alisha AGM pada tanggal 3 Okt 2023

Thank you for your feedback

10/10 Sangat Bagus

Lisa

30 Sep 2023

Menginap 1 malam pada bulan September 2023

Tanggapan dari Alisha AGM pada tanggal 24 Okt 2023

Thank you for your feedback.

2/10 Sangat Buruk

Eduardo

26 Sep 2023

Disukai: Kebersihan, kondisi & fasilitas properti

Tidak Disukai: Staf & layanan

Menginap 1 malam pada bulan Agustus 2023

Tanggapan dari Alisha AGM pada tanggal 3 Okt 2023

Thank you for taking the time to complete our online survey.

6/10 Cukup Baik

Javan

Bepergian bersama keluarga

17 Sep 2023

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti

Nothing special to this property

Menginap 1 malam pada bulan September 2023

Tanggapan dari Alisha AGM pada tanggal 24 Sep 2023

Thank you for your feedback.

2/10 Sangat Buruk

Jiang, San Jose

17 Sep 2023

Tidak Disukai: Staf & layanan

Tanggapan dari Alisha FD Manager pada tanggal 24 Sep 2023

Thank you for your feedback.

6/10 Cukup Baik

Michael

Bepergian bersama keluarga

10 Sep 2023

Disukai: Staf & layanan

Tidak Disukai: Kebersihan, kondisi & fasilitas properti

Bathroom door was broken and wouldn’t slide. Toilet was not cleaned. Rest of the room was clean but I think they forgot that one thing. Breakfast area had too many tables close to the food, making it difficult to pass through the line for food. Staff were very polite.

Menginap 1 malam pada bulan September 2023

Tanggapan dari Alisha AGM pada tanggal 11 Sep 2023

We are so sorry to hear that your bathroom door was broken when you arrived. We typically have clear lines of communication between the departments. Since you also tell me that the toilet was dirty then that leads me to believe that maybe this was accidentally forgotten by our housekeeping department. I feel if that area would have gotten done then it would have been reported to maintenance. I hope that the rest of your trip was to your liking.

6/10 Cukup Baik

John, charlotte

Bepergian bersama teman

8 Sep 2023

Tidak Disukai: Kebersihan

Had a disappointing stay, the room carpet was dirty and the staff was not friendly and slow

Menginap 1 malam pada bulan September 2023

Tanggapan dari Alisha AGM pada tanggal 10 Sep 2023

Thank you for sharing your feedback with us we have looked into altering the housekeeping department so that we can never have this happen again.

8/10 Bagus

Steven

6 Sep 2023

Disukai: Staf & layanan, kenyamanan kamar

Menginap 2 malam pada bulan September 2023

Tanggapan dari Alisha AGM pada tanggal 10 Sep 2023

Thank you for taking the time to fill out our online survey about your recent stay here with us.

6/10 Cukup Baik

Jennifer

3 Sep 2023

Disukai: Staf & layanan

Tidak Disukai: Kondisi & fasilitas properti

Property wasn’t property mantained

Menginap 2 malam pada bulan September 2023

Tanggapan dari Alisha AGM pada tanggal 10 Sep 2023

We value your feedback.

6/10 Cukup Baik

William, East Brunswick

Bepergian bersama teman

2 Sep 2023

Disukai: Staf & layanan

Tidak Disukai: Kebersihan

It was a good price for the area and convenient to PNC Pavilion, The room was small but fine for us as we were just using it for sleeping after a concert, The walls were thin enough that we could here people in the next room having sex, The bed sheets seem clean however the shower was not. There was literally soap wrapper paper laying in and around the drain, The bed was very comfortable!

Tanggapan dari Alisha AGM pada tanggal 10 Sep 2023

We value your feedback and we have used it to make some changes in housekeeping staff. We hope the rest of your trip was great.

2/10 Sangat Buruk

Lul

1 Sep 2023

Menginap 1 malam pada bulan Agustus 2023

Tanggapan dari Alisha AGM pada tanggal 10 Sep 2023

Thank you for your recent visit to our property. We hope you have a safe trip.

4/10 Buruk

Luis

Bepergian bersama keluarga

28 Agu 2023

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

If you just want a place to sleep no breakfast,because mornings crew it’s late o lazy it’s ok , don’t expect other than a bagel and minor stuff if you expect any kind of it

Menginap 3 malam pada bulan Agustus 2023

Tanggapan dari Alisha AGM pada tanggal 10 Sep 2023

We are so sorry that you were not pleased with your stay.

10/10 Sangat Bagus

Hector

27 Agu 2023

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan Agustus 2023

Tanggapan dari Alisha AGM pada tanggal 10 Sep 2023

Thank you for your online response. We hope you have a safe trip.

8/10 Bagus

anna

27 Agu 2023

Disukai: Kebersihan

Everything was good

Menginap 6 malam pada bulan Agustus 2023

Tanggapan dari Alisha AGM pada tanggal 10 Sep 2023

We are pleased to hear you enjoyed your stay and we hope to see you again soon.

8/10 Bagus

Eric

Bepergian bersama teman

23 Agu 2023

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

It was a fairly straightforward hotel

Menginap 1 malam pada bulan Agustus 2023

Tanggapan dari Alisha AGM pada tanggal 25 Agu 2023

Thank you for taking the time to fill out our online survey.

8/10 Bagus

Steven

23 Agu 2023

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

The location was very convenient.

Menginap 1 malam pada bulan Agustus 2023

Tanggapan dari Alisha AGM pada tanggal 25 Agu 2023

Thank you for the time you took to provide feedback.

4/10 Buruk

Richard

22 Agu 2023

Menginap 4 malam pada bulan Agustus 2023

Tanggapan dari Alisha AGM pada tanggal 24 Sep 2023

We value your opinion. Thank you for taking the time to share it with us.

8/10 Bagus

wayne

21 Agu 2023

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

It was nice

Menginap 2 malam pada bulan Agustus 2023

Tanggapan dari Alisha AGM pada tanggal 22 Agu 2023

Thank you for taking the time to respond to our online survey.

4/10 Buruk

Daniel

14 Agu 2023

Menginap 1 malam pada bulan Agustus 2023

Tanggapan dari Alisha FD Manager pada tanggal 10 Sep 2023

Thank you for choosing to stay with us.

4/10 Buruk

ANGEL

13 Agu 2023

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti

No lo recomiendo

Menginap 4 malam pada bulan Agustus 2023

Tanggapan dari Alisha pada tanggal 14 Agu 2023

Thank you for your feedback.