Hotel Keluarga di Charlottetown

"Staff is super friendly great price location is great"

"Our room was a little outdated, but perhaps its only the pet friendly rooms as we traveled with our dogs. Free continental breakfast was satisfactory. The first night there was an incident in the boiler room that triggered the fire alarm and everyone had to evacuate. For the next 2 days there was no hot water. The staff at the front desk said we'd get a $75 discount refunded from expedia on our 4-night stay, which we never received."

"Very friendly staff, clean room, convenient, good parking, good breakfast"

"The staff were exceptional, the accommodations great and the location convenient. Wonderful overnight stay!"

"Loved everything about the Inn. From the gentleman checking us in and serving us breakfast to the ease of the checkout. Grounds beautifully maintained. Excellent location. One of our best breakfasts ever! Wish we could stay longer."

"First of all, check-in info said 2 pm... no one is there on site to take care of this.. We sat outside for almost 30 mins, ringing bell occasionally. Finally called the phone # I had and after several tries got a real person...probably the manager.. who tried to be very accommodating, but at this point nothing was going to help. I was told a message had been sent to my 'phone' that morning spelling out access, etc... but the number I had given Expedia was my home phone #, not a cell...

"The place itself is nice enough. Although the furniture size to room size makes no sense. Very little extra amenities like coffee - Its mostly always well cleaned. But the 1 star comes from the staff. Absolute terrible management. Cancelled my reservation last minute, refused to speak on the phone. Another time i stayed , I had a major issue. Texted and called - no one answered until late morning. Then proceeded to say we made it up. And when we got frustrated at this - they banned me from...

"Staff were very pleasant at check in / out. Room was clean and spacious."