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Ulasan untuk Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain

2.5 out of 5
Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
40 Starview Ln, Chattanooga, TN

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 648 dari 1002 ulasan" "
Penilaian 8 - Bagus. 247 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 63 dari 1002 ulasan" "
Penilaian 4 - Buruk. 24 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 20 dari 1002 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Luch h r

Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Desk clerk very helpful
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

mansoor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
One of the most comfortable beds and bedding everrr! Super clean and well worth it!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Justin

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
We got there and the air condition did not work. We did not know that after we turned it on we went to sleep well the AC never kept the room cold and didn’t blow any air asked for a new room and they were unable to give us one. The staff lady at the desk said she was sorry but she could give us a fan so we took the fan and didn’t sleep the rest of the night. I don’t think I would ever stay there again, she said it was all on Expedia, but the problem was the hotels air condition did not work not Expedia fault. When I asked to get some things settled, they said I would have to go to Expedia that it wasn’t their problem.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Ryan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Solid room, nothing that stands out but nothing to complain about. Clean, decent condition, good staff, standard breakfast, all at a good price.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Laurie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient and Clean
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property. Has pool and workout room. Newer building—clean, nice view.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Amanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Marvin, New Brighton

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Susan

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Kayci

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay! The hotel staff was friendly, and our suite was just perfect for our stay! We hope to be back in the future!
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Cade

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful views and easy and in out hotel for travelers.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Kerry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was clean, breakfast was good & service was friendly!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Scott, Murfreesboro

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff are very nice. The property is great. The room is exceptional! Will stay here again!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Trung

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Vivienne

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful views! Some areas of the property show slight wear but nothing extreme.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Karen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Whenever we're in the Chatanooga area we stay at this hotel. It's always clean & comfortable and the breakfast is very good.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Laura

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
When we checked in, the front office member didn't say anything about the login info for wifi, time and location for breakfast. When we got to our room i noticed wrappers between the nightstands and bed. I called the front desk to ask about breakfast and mention the wrapper. I had to leave a voice-mail and never heard back. When we returned to the room, it hadn't been made up. I went to the front desk to ask and the woman told me they only clean after 2 nights. I asked if that was posted anywhere and she turned a sign so i could see it. I hadnt seem it at check in. I expressed my disappointment that the room had trash when we arrived and she simply said she was sorry. I got frustrated and said I had paid less and received better service, she smirked and said she was sorry I felt that way. I called Bonvoy customer service and was encouraged to find out the manager on duty. The woman I talked to earlier is the Front Office Manager and she gave me the name of the manager. Really disappointed with the service received for the price paid. It's not any the room being made up, it's about the utter lack of customer service.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Diana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice hotel for our quick overnight stay.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Sachet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent location, on a hilltop with great views facing front. 10-15min from downtown and 10min from inclined railway. Indoor pool was nice. Breakfast could have few more options (for ex no muffins and only one fruit) and they could do a better job ensuring items don’t run out. Otherwise everything was good.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Brittany

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
10/10 recommend!
Menginap 1 malam pada bulan April 2024

8/10 Bagus

charnita

Bepergian bersama keluarga
Disukai: Staf & layanan
Lobby is updated, Rooms are dated as well as bathroom. Parking slots fill up quickly. If you comeback to the room late, you have to park elsewhere. Location is close to attractions at and around Lookout mountain.Staff was friendly and helpful.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Karen

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Have stayed here in the past. Very nice hotel. Clean and comfortable rooms. Will stay here again.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Tali

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All was great but breakfast should have a bit more verity and more food ready. We came an hr before end of breakfast and lots of food was already gone and hadn’t replaced
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Thomas, Gaston

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The room we rented had a kind bed and a fold out sofa bed. We needed the sofa bed for our son. The sofa bed mattress is thin and was very poor. He is young but he complained about how uncomfortable it was. The shower didn't work well. The electronic blinds did not work. One remote control for 2 TVs. We booked this room because it was rated highly and it was one of the more expensive rooms in the area. We probably could have found comparable rooms for less.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

4/10 Buruk

Jonathan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
The property was in a good location. Near all the attractions. The bad thing was one of the mattresses had a huge dip in the middle and was very uncomfortable. The other mattress was fine. I went to the front desk to see if they could switch the mattress and they pretty much told me my only option was to check out early and find a new hotel to stay at. I wish they would let me post pictures because from the pictures you can clearly see the dip. Also it seemed like no one worked the front desk no one was ever at the desk and also called a few times for some new towels and no one ever answered. If you stay there and stay in room 305 the mattress next to the window has a huge dip in the middle! Only one elevator worked.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Virginia

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Brandi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Over all stay was not bad. Stayed 1 night while visiting the area. My family and I checked in late around 10 pm. Night clerk was not at the desk when we arrived. I had to was over 15 minutes for her to finally come from the back room, during which time another person entered trying to get a room. When the clerk finally came out she was short and rude with me. Just asked me reason for staying there my name on the reservations and then tossed the room key down on the counter with out saying another word. I have stayed in numerous hotels in past and have never experienced a clerk this rude before.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Jeremy

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Kimberly

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice rooms and facility. Staff is away from front desk a lot, so you have to wait for service. Calling front desk from your room you will not get an answer
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Having three kids , the indoor pool was a great! It was a little small but it got the job done . Breakfast included was amazing help and the staff was very helpful . Located on top of a mountain and the views were so pretty.
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

George

Bepergian bersama keluarga
One of the cleanest and proper temperature pools ever
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

janet

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The most comfortable beds! Very nice breakfast.
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Charlene, Astoria

Disukai: Kebersihan
Clean place. Small pool. Good breakfast option. Maid service should be done later in the day not at 10am when checkout is at noon.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Walter

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Amy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable beds and great water pressure in the shower!
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Del

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent place to stay. Breakfast was great. We stayed 2 nights and there were different selections each day. Room was clean and quiet.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Denise

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Mike, Mandeville

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful view. And just peaceful
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Lora Lee

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Rebecca, Champaign

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Nancy

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Our room had bedbugs and we got bitten - it’s so gross. I told the girl at the front desk the room needs to be fumigated. She initiated a return of our money.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Deanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jane

Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Vicki

All good.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Amanda

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Jubal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good breakfast
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Tomarkus

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property itself is located on a hill overlooking the mountains and it's easy to spot from i24. The hotel lobby really nice and the staffs really helpful. The rooms seemed renovated but has a smell that's from the a/c or the carpet but the carpet throughout the hotel looked clean.The hotel staff is very helpful and their beds are really comfortable I've slept in longer here then at my home. The parking is ok if your back early but if you come back in the late evening none will be available. I noticed that their are two hotels Hampton inn and Fairfield both one and front of the other but parking is somewhat together. There need to be some limitations on parking because I noticed guests with big trucks pulling luggage trailers and sometimes cars but vehicles like this take up few parking space.
Menginap 2 malam pada bulan Februari 2024