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Ulasan untuk Rising Sun Hotel by Greene King Inns

3 out of 5
Rising Sun Hotel by Greene King Inns
Cleeve Hill, Cheltenham, England

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 96 dari 277 ulasan" "
Penilaian 8 - Bagus. 117 dari 277 ulasan" "
Penilaian 6 - Cukup Baik. 38 dari 277 ulasan" "
Penilaian 4 - Buruk. 14 dari 277 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 277 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,0/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Sharon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful spot and lovely helpful staff Would definitely return Thank you!
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Graham

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
We enjoyed at stay at Rising Sun Hotel. It was easy to park there, the staff were great, we had a lot of space in our twin room - and we had a nice warm shower. Great views from the restaurant/pub - and from our room. A comfortable bed and a filling breakfast. As we booked fairly last minute and were looking for a low price hotel in the Cotswolds, we would recommend this one. There was nowhere to store our clothes (but - the floor was plenty big enough for our suitcases) and the heating wasn’t working well (admittedly we didn’t report this) - but overall we felt it was good for the price we paid.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ciaran

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff exceptionally friendly and helpful. Lovely location with excellent views. Dinner and breakfast top quality. Only downside was the lack of hanging space in the room plus no shaving mirror in the bathroom.
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

M

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Caroline

Disukai: Kondisi & fasilitas properti
A good location and the view was lovely. Let down though by how we arrived to having to wait as no staff were on reception. Plus was first allocated to a room at 2pm a dirty room . The rooms were comfortable but wasn't expecting to be moved around within the first 5 minutes of getting there un organised
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Keron

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Janet

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

colin

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jayne

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Garry

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Peter

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2023

10/10 Sangat Bagus

Dave

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A nice property. Good restaurant. On the Cotswolds way.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Michael

Disukai: Staf & layanan
Great located Hotel, good food and staff.
Great situation, good views, great food though the continental Breakfast bore little resemblence to whats offered on the real continent. Likely a result of Brexit ? Staff were excellent and were very helpfull and welcoming. Like many UK Hotels the use of carpets everywhere means it has a musty or damp smell. Wifi seemed to be pore. UK mobile network seemed very intermittent in our our room which also suffered from traffic noise. However all in all the Hotel which bought back memories from 50 years ago when I lived locally is worth spending some time staying in.
Menginap 5 malam pada bulan September 2023

2/10 Sangat Buruk

John

Menginap 3 malam pada bulan September 2023

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
2 Night Midweek Stay
Lovely location with easy access to fantastic scenic walks in the Cotswolds. Sevice was good & friendly and breakfasts were great
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Carol

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Property set within lovely views between Bishops Cleeve and Winchcombe. Very little nearby so car is a good idea, although there is a bus stop outside. Needs some money spending on some of the areas of the building. Attention to detail required, for example several curtain hooks missing and curtain are creased. Black mould on bathroom areas. Shortage of staff, but current staff members seem to work hard, are polite and willing to assist.
Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

Bernard

Bepergian bersama teman
Nice view from from of hotel / pub and breakfast was good
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Wayne

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Sara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Mary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
the stunning view
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Emma

Menginap 2 malam pada bulan Juni 2023

2/10 Sangat Buruk

Carole

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I booked this hotel via Expedia. Five minutes after doing so, I realized I had made a mistake. I had booked the correct dates but the wrong location. I made many calls to Expedia and the hotel direct to try to cancel the booking, but I couldn't get a refund. The stay was still months away, but that didn't make any difference. After arriving in the UK, I realized that Greene King is a chain. They could have offered me a different hotel in my desired location. I would have been happy to pay the difference. As we checked in, the manager inexplicably dropped the f bomb. It just slipped out. It wasnt a stressful situation, it was just a natural part of her language. I bought my son a drink from the bar. When he asked for ice, the person serving said they had 'run out'. From this experience I learned to never book a hotel that doesn’t have a reasonable cancelation policy. It's an indication of poor management. I will never use Expedia again either.
Menginap 2 malam pada bulan Juni 2023

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Not for those with limited mobility
Lovely views. Shame about the scruffy windows in the room and restaurant that spoilt it. Staff were great but too few, particularly at breakfast. Evening food wasn’t the best. Hotel not for people with wheelchairs or limited ability due to the number of stairs to negotiate to get around. Otherwise ok for a short stay over.
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Carol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely hotel with incredible view.
Lovely stay at The Rising Sun,what an incredible view .All the staff were polite and helpful and the food in the restaurant was very good.Would stay there again if I was visiting the area.
Menginap 2 malam pada bulan Mei 2023

8/10 Bagus

Barbara

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rising Sun is well situated and spacious. It has a glorious outlook and great restaurant. Staff are congenial and helpful. Our only problems were no wifi reception in our room and very cold. Staff assisted to adjust heating after several requests but could not help with wifi. Would still recommend this hotel though.
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Charlotte

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient clean comfortable stay on the Cotswolds Way
Menginap 1 malam pada bulan Mei 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Really disappointing
Initially reception and room okay although room definately needs updating. Bar staff and dinner okay....this review however changes dramatically upon breakfast. Considering the number of residents only 2 staff employed for breakfast and in our case from the time we sat down till ee left was 1 hour and that was just for english breakfast. The breakfast when it arrived was awful. Everything luke warm. Very fatty bacon, insipid looking sausage, tomato green and raw, blackpudding not cooked through and the toast (one small piece) arri ed on the same plate. Because there were only 2 staff it took ages to mention the above and was then offered another breakfast...i dont think so. Asked for more toast which eventually came piled up on a plate...have they not heard of toast racks. So unfortunately if asked how our stay was we only remember because of the awful breakfast.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Anthony

Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Francesca

Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Patrick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Food in restaurant
Ate in the restaurant on Friday evening. My partner had scampi as main course and I had steak and ale pie. My partner spent the two and a half days constantly needing to go to the toilet and I had an upset stomach on Saturday. Reported directly to the hotel earlier and the general manager has agreed to refund only the cost of scampi meal. Given that the weekend was somewhat spoiled I would think that as a minimum gesture of upholding first class customer service the full cost ot this meal should have been refunded.
Menginap 3 malam pada bulan Januari 2023

10/10 Sangat Bagus

Bryan

Menginap 2 malam pada bulan Desember 2022

8/10 Bagus

Carol

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Relaxing 3 nights
Exceptionally clean excellent food and drink and service very friendly staff and fantastic views
Menginap 3 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Lesley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place with very friendly staff
It was a nice place and the staff were very friendly and helpful. The food was excellent and great value. The rooms and inside the hotel are a little dated, however its great value.
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Decent hotel and pub. Staff were friendly and great views from the rooms and pub garden
Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

l

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Short stay
Lovely 3 night stay, breakfast and meals all good value
Menginap 3 malam pada bulan Juli 2022

2/10 Sangat Buruk

Ivan

Menginap 1 malam pada bulan Juli 2022

10/10 Sangat Bagus

Eva

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kan starkt rekommenderas. Supersköna sängar, bra restaurang och bra service
Menginap 2 malam pada bulan Juni 2022

8/10 Bagus

R

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This hotel has a good location near Cheltenham and close to the Cotswold Way. It is a comfortable hotel and can be a busy venue when functions are taking place.
Menginap 2 malam pada bulan Juni 2022

4/10 Buruk

Mary

Menginap 1 malam pada bulan Juni 2022

6/10 Cukup Baik

CHRISTOPHER JAMES

Disukai: Kebersihan, kenyamanan kamar
Breakfast disappointing
The Rising Sun Hotel was clean, comfortable and in an ideal place for exploring the cotswolds. The only disappointment was the breakfast. I decided to have a continental breakfast but was told that there were no croissants left. I was told it is first come first served. They also seemed short of serving staff as we had to wait ages for any kind of service.
Menginap 2 malam pada bulan Mei 2022

4/10 Buruk

Simon

Menginap 1 malam pada bulan Mei 2022

6/10 Cukup Baik

NEIL

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Shared a twin room and it was adequate. We had a really bad shower but friends in other rooms had good ones....a bit hit and miss.
Menginap 1 malam pada bulan April 2022

2/10 Sangat Buruk

Stephen

Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and tidy, lovely food brilliant views
Menginap 2 malam pada bulan April 2022

10/10 Sangat Bagus

Kayleigh

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant
Pleasure all round as usual
Menginap 2 malam pada bulan Maret 2022