Cari Chalet di Chennai

"Helpful staff."

"Couldn’t fault my stay …….. spacious and well appointed rooms. Very helpful and friendly staff. Buffet breakfast simply brilliant 10/10 👌"

"Great staff and excellent amenities. Front desk communication may need some improvement."

"Good location, grand hotel but the service members should be a bit more personable with visitors. They are formal but that making visitors feel special is a quality that needs developed more. Also there was an incident that happened to me in the night with a malfunctioning ac unit in the bedroom but no further calls were provided to apologize for the inconvenience from their part. A star hotel like them is expected to do better. They need customer liaisons that address any issues that happen...

"Bathrooms are small and cramped. No hot water in shower after about 10:00 AM."

"Great stay! Close to the US Embassy"

"I was very disappointed with my experience at this hotel. Unfortunately, the hotel did not feel family-oriented or accommodating, and the level of customer service was far below my expectations. Due to my flight schedule, I arrived earlier than the standard check-in time. Rather than showing flexibility or understanding of the circumstances, the hotel required me to pay an additional full charge for early check-in, essentially making me pay double for my stay. I understand that hotels have...

"Thankiu"

"Very good location and maintenance"

"Very helpful staff. Excellent experience"

"Very nice hotel. Great staff, clean, and good sized room. Food was very good. We had breakfast of course which is very varied and tasty. We also ate one supper at each restaurant and all of them were very good. Parking is free with valet. Highly recommended."

"The Heritage room was very spacious and nice, the staff (specifically Dimple and Ambika at the reception) were very hospitable and welcoming and the breakfast buffet in the ‘Verandah’ was amazing"

"Good hotel. Much better than the Raintree under previous management."