Resor & Hotel dengan Spa di Chepstow

"Overall pretty great, but definitely a few negatives. Cleanliness was not 100%, by a long shot. Room was incredibly hot, oh so unbearably hot. We opened the sliding door as it was cool outside, but then flooded our room with bugs (100's of them). Room was close to the "lake", aka still water pond. Hence all of the bugs. If you are going to book this hotel, definitely book away from the pond or do not come in the hotter summer months. Staff were awesome, exceptionally amazing."

"This is part of the Ramada Resort chain. It is situated off a main road with spread out buildings in picturesque grounds and decent parking close to the main building and reception. I had a really nice room with a fully functioning fan to offset the 30+ degree temperatures. I used the onsite fitness facility which was pretty well equipped for all my cardio and weights needs. The shower was much appreciated after the workout and led to a great night's rest on a very comfy bed. Breakfast was...

"Lovely property, entire hotel is now pet friendly allowing us to upgrade to a nicer room with our dog. Grounds were so well kept, room was very warm in the day/evening however it cooled nicely at night (thankfully). My only gripe is the cost of the F+B. I found the wine, albeit great to be extortionate. I would recommend offering a simpler, more cost effective offering choice which may encourage further spend. Electric vehicle charging was aplenty and worked! WOULD 100% stay again"

"Upon arrival there was a sign saying the pool, sauna and steam room were going to be out if order for half of my stay, this was not communicated at all and no compensation or adjustment made to the room rate to compensate especially being in mid to high 3 figures. Tried to book a massage onb3 seperate occasions only to be told on Monday the entire afternoon had been blocked off for no reason, one day they had no availability and one day they had someone working who couldnt even offer the full...

"Parking was a bit of an adventure and it didn't mention that parking was £25 for overnight. Plenty of bars to eat and drink, thought £12 for 2 pepsi was a bit much but it is a fantastic place. Dinner in the grill was exceptionally good and descent price. Breakfast was best £9 each i have ever spent, but book it with booking or it £24 each in hotel. The breakfast had everything you could possible want and every ingredient was of excellent quality. Highly recommend this hotel. We plan to go back...

"Met expectations . Great value love the spa. Our children ate the breakfast and loved it , we starved ourselves …."

"The room I stayed in was difficult to get from the main entrance. Umderstand the building is old however . Route was not well sign posted . I was then charged £10 to use the swimming pool . This was not clear at time of booking."