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Best Western Mountainbrook Inn

2.5 star property
Travelers can lounge by the seasonal pool, enjoy business center access, fuel up with breakfast, and count on helpful staff throughout their visit.

Choose dates to view prices

Located near Maggie Valley Festival Grounds, Best Western Mountainbrook Inn provides free breakfast and convenient laundry facilities. Guests appreciate the seasonal pool, 24-hour business center, and on-site bar/deli for quick snacks.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is Rp1.429.582
Rp1.586.836 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September

Frequently asked questions

Does Best Western Mountainbrook Inn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Mountainbrook Inn?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Best Western Mountainbrook Inn on 25 May 2026 start from Rp1.429.582, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Mountainbrook Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Mountainbrook Inn?

Self-parking is free at this property.

What time is check-in at Best Western Mountainbrook Inn?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Mountainbrook Inn?

Checkout is at 11 AM.

Where is Best Western Mountainbrook Inn located?

Situated in the mountains, this hotel is within a 15-minute walk of Maggie Valley Festival Grounds and Stompin' Ground. Wheels Through Time Museum and Cataloochee Ski Area are also within 6 mi (10 km).

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed it! Staff was friendly and helpful!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with comfortable beds,staff was very welcoming, didnt go to any shops
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jerrod

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, breakfast was very good and location was perfect.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

CECIL

Liked: Cleanliness, staff & service, amenities
The rooms were clean, and the staff was very friendly, from the front desk to the supporting staff. The hotel was also in a great location, very close to skiing, tubing, and breakfast spots. We had a good stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Makayla

Liked: Amenities, property conditions & facilities
Room was nice, breakfast was good, service was excellent!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable with a bit of a mountain view. Motel is a bit older but owners have been updating rooms nicely. Could do a better job with pest control. There were some large unidentifiable bugs that someone smashed on the walls…and housekeeping left them there…twice. I was bitten by something while sleeping, so that was a bit annoying. The mountains have plenty of pests, so maybe that’s to be expected.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Staff were friendly and professional. Room was clean and cozy. Only hiccup we had was having to get keycard entered each day of our stay, but the staff were super nice and took care of it promptly. Would stay again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

LESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean the staff was very helpful. We loved our stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Cozy rooms. Excellent location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff. Good selection on breakfast bar.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and neat. Most notably, the staff was wonderful and so friendly! We had a great experience here the night before we skied at Cataloochee. A little surprise was the elk in the parking lot when we went to leave! The lovely gentleman at the front desk told us they come by regularly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the attractions, we wanted to see the room was great Bed’s very comfortable
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Very good experience all around. Kind and helpful staff were courteous and very warm. Clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms very nice location. Friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, good breakfast, the area I wanted.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Janna

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and helpful. Location was great. The local elk came to breakfast right outside our room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival the gentleman at the front desk was kind and helpful. Asked for a bottom floor room and he was able to accommodate. Room was clean, stocked and quiet. Would absolutely stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay if you’re heading to harrahs but don’t want to stay at the casino. Lots of food and shopping options in a quiet little town.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yasti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities
Room was very clean. The staff is very welcoming. The breakfast was really nice. I would definitely stay here again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities
Room was spotless, clean area wherever you walked to. Wish the bathrooms were modern.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff. Good breakfast as well
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Breakfast was good. Our Mountain View room had the perfect view.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Loria

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, staff was friendly, but room could have been cleaner
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. I had to work with them twice, once to extend my stay for another night, and once to change rooms due to needing two beds because of back pains. Both were handled quickly and with friendly service. Both rooms were clean and comfortable. Breakfast was tasty.
Stayed 2 nights in Jan 2026