Lobi

Ulasan untuk Country Inn & Suites by Radisson, Chicago O'Hare South, IL

3 out of 5

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 276 dari 1003 ulasan" "
Penilaian 8 - Bagus. 175 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 189 dari 1003 ulasan" "
Penilaian 4 - Buruk. 176 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 187 dari 1003 ulasan" "

6,6/10

Kebersihan

7,0/10

Staf & layanan

6,4/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Henry

Disukai: Staf & layanan
carpeting could use vacuuming
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 22 Mei 2024
Dear Henry,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Sangat Bagus

Lori

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff all help make our stay with disabled adult AWESOME!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 22 Mei 2024
Dear Lori,It was great to have you staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Bagus

Paul, Weston

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Light was not the best in the bathroom fixture.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 21 Mei 2024
Hello Paul,Thank you for sharing your feedback. We appreciate your comments and will pass this information along to our maintenance team for review and improvement. We hope this did not greatly affect your stay and that you otherwise enjoyed your time with us.

6/10 Cukup Baik

Richard

Bepergian bersama teman
Hot water took a long time to heat up and the hotel was average
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 22 Mei 2024
Hello Richard, We regret to hear about the delay you experienced with the hot water. Your feedback on your overall stay is valuable to us for future improvements. Thank you for sharing your thoughts with us.

4/10 Buruk

David Charles, Milton

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room was in rough shape, building was in rough shape, but nothing crazy and it saved me some money.
Menginap 17 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Dear David,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Sangat Bagus

Kenneth

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Dear Kenneth,Thank you for choosing us at ountry Inn & Suites by Radisson, Chicago O'Hare South, IL during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Bagus

Imtiyaz

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
It was very clean. Staff was very helpful breakfasts was very nice
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 14 Mei 2024
Hello Imtiyaz,We're delighted to hear you found our hotel clean and our staff helpful during your stay. It's great to know you enjoyed our breakfast offerings as well. Should you have any more feedback or require further assistance, please don't hesitate to reach out to our management team directly.

10/10 Sangat Bagus

Lora, Edina

Bepergian dalam rombongan
Disukai: Fasilitas
Very friendly desk staff and hotel was very clean
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 14 Mei 2024
Hello Lora,We are delighted to hear that you found our desk staff friendly and your room clean during your stay with us. Your positive feedback is greatly appreciated and we hope to welcome you back soon for another enjoyable experience at our hotel.

10/10 Sangat Bagus

Angel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always N’jOY when i come here
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 14 Mei 2024
Hello Angel,We are thrilled to hear that you consistently enjoy your stays with us! Your satisfaction is our priority, and we look forward to welcoming you back for more N'JOYable experiences in the future.

10/10 Sangat Bagus

Loretta Frances

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Enjoyed the amenities.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 11 Mei 2024
Dear Loretta,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 Bagus

Jamial

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was ok, the rooms are nice but has a lot of outside bugs in your room
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 10 Mei 2024
Hello Jamial,We appreciate your feedback and apologize for any inconvenience. We always strive to maintain high cleanliness standards throughout the property. We recommend contacting our management team directly to address any concerns regarding pests. Your input helps us improve for future guests' experiences.

10/10 Sangat Bagus

Loretta Frances

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 11 Mei 2024
Dear Loretta,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 Sangat Buruk

Ram

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 10 Mei 2024
Hello Ram,We're sorry to hear your stay didn't meet your expectations. Please reach out to us directly so we can address any concerns you may have and make things right. We value your input and hope to welcome you back for a better experience.

6/10 Cukup Baik

Vickie

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Smells of garlic.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 10 Mei 2024
Hello Vickie, We appreciate your feedback and apologize for any inconvenience caused during your stay. We always strive to maintain a pleasant environment for all our guests. Your concerns will be shared with our team for further review and improvement. Thank you for bringing this to our attention.

6/10 Cukup Baik

Vatsal

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 10 Mei 2024
Hello Vatsal, We appreciate you choosing our hotel for your stay. If there were any aspects that did not meet your expectations, please reach out to us directly so we can address them promptly. We hope to welcome you back for an improved experience in the future.

10/10 Sangat Bagus

mark, Sacramento

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 8 Mei 2024
Dear Mark,It was great to have you staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 Sangat Buruk

Molly

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
So dirty I wore flip flops in the shower. Hair on the “clean” sheets and countertops. Old food on carpet. Pool is in disarray. Room was right down the hall from front desk and they did nothing to stop other guests’ loud shouting in the hallways that lasted until 3am!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 6 Mei 2024
Dear Molly,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, kondisi & fasilitas properti
Great stay but wifi was terrible
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 7 Mei 2024
Hello Joseph,We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the wifi connection and will address this with our team for future improvements. Thank you for choosing our hotel, we hope to welcome you back soon.

10/10 Sangat Bagus

Candelaria Jazmin, Mexico

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
👍
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 4 Mei 2024
Dear Candelaria,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 Bagus

Reinier

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy lejos
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 7 Mei 2024
Dear Reinier,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Cukup Baik

Sharon

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Need to upkeep, paint was dirty at bathroom. Breakfast is ok. Wifi not working with password. TV signal on and off.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 4 Mei 2024
Dear Sharon,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

6/10 Cukup Baik

Jessica

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Breakfast could of been better. The tv didnt get very loud. When people are next to upu or above you it sounds like people are stomping every step they take. Tub was chipping. Beds were ok. Good for if ur staying for one night
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Jessica,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Sangat Bagus

JAIME

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to Ohare airport.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Jaime,It was great to have you staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Buruk

Anna

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I used my Expedia account to book a 1 King Bed suite room, and pay at property. They tried to charge my card without my permission. I was not happy about that because I needed to move some money around, and I thought I was going to pay at the property. When we arrived I ended up with a double Queen bed room…. Apparently, the hotel was fully booked and couldn’t change my room. The room we got needed swept under the bed, and in the corners. Needed a wipe down around the coffee maker, bathroom walls, the wall near the room door, and end table. The shower curtain needed replaced, it was ripped at the top and had a few holes, and the pole was not screwed in all the way. No bathroom exhaust fan, which will create mold soon. The sink drained really slow. The air conditioning didn’t blow out hard enough. The beds felt ok, springy. The UBS charging port didn’t work. The pool area: needed attention on the walls, the bottom of the wall needed scrubbed, the hand rail on the pool steps was wobbly, some pool chairs needed cleaned or replaced due to rips. Outside the pool patio: the chairs were a hot mess, the door key wouldn’t work to open the door, and door didn’t get clean all the way. Breakfast was good, and the staff was nice.
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear Anna,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Cukup Baik

Isiah

Quietness.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 25 Apr 2024
Dear Isiah,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

6/10 Cukup Baik

Julie

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Julie,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Oluyemisi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay at, close to the airport and has shuttles to and from the airport!
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 19 Apr 2024
Dear Oluyemisi,We are delighted that you decided to stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

4/10 Buruk

Keith

Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 8 Mei 2024
Dear Keith,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

2/10 Sangat Buruk

Dianne

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Dianne,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

4/10 Buruk

Belinda

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 16 Apr 2024
Dear Belinda,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Sangat Bagus

Vicky

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast bar was great.
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 16 Apr 2024
Dear Vicky,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Buruk

Mercedes

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Front desk staff is unorganized and seems like they need more training. Took a long time to even check in. Room is nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 13 Apr 2024
Dear Mercedes,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

4/10 Buruk

Mehdi Zahid

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 30 Apr 2024
Dear Mehdi,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Sangat Buruk

Donte

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 30 Apr 2024
Dear Donte,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bagus

Jean

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear Jean,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Camilo

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excelent Service
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 8 Apr 2024
Dear Camilo,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Sangat Buruk

Christina

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 4 Apr 2024
Dear Christina,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 Buruk

Jennifer

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Location needs a deep clean. Vents are all covered in inches of dust. Beds are hard and furniture is uncomfortable. Pool is very cold and hot tub is barely warm. Husband went into the hot tub the first day and when he got out and water evaporated, he said his skin was burning from the chemicals. Seemed like they kept adding more chemicals instead of properly cleaning it. Also, husbands keycard needed to be reset no less than 20 times while we were there. Very inconvenient. Location shares a parking lot with another hotel chain. Not sure if that place is owned by the same owners or is any better, but I would definitely not stay at this location ever again.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 1 Apr 2024
Dear Jennifer,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Sangat Buruk

Debra, Chicago

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The beds were hard and very uncomfortable. We had teenagers in the next room and sounded like they were having wrestling matches. No one from the frotdesk came up to talk with them. Went to go do laundry in their facility and was out of order. Told me to go across the parking lot to the Hoiday Inn. There internet is very poor here. My daughter had a issue with her vehicle and could not get the ap to work on her phone. The frontdesk said that people were making them aware of the car, but they never text anyone staying there f ths was there vehicle. Besides every hotel I've stayed in you fill out on a card with a card with year, make , model, color and plate number just in case of an issue. They DO NOT. The bottlom of the pool is peeling. Don't know how often they clean it but a lot of hair. Bathroom walls were cracked and peeling so bad. Paint splatter on floor and cabinet shelves of sink. Smeared brown paint on the whites walls and left it. Had meet a few different people there that said they would never come back here.even if it was for free. Also breakfast was nothing to brag about. Thought i was eating powered scrambbled eggs like the Army. Oh and it takes about 7-10 mins to finally get ht water fr shwers.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 28 Mar 2024
Dear Debra,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 Buruk

KENICHI

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Wifi didn’t work. Hot water wasn’t stabilized to come out. Rest was nice.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 26 Mar 2024
Dear Kenichi,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bagus

Denise

Disukai: Kebersihan, staf & layanan
Very helpful
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Dear Denise,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Sangat Buruk

Sanna

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nasty
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Dear Sanna,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Cheye

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 25 Mar 2024
Dear Cheye,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Denise

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really like the feel of the property
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 23 Mar 2024
Dear Denise,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 Bagus

Vanessa

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had no issues, was there for 3 days
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 22 Mar 2024
Dear Vanessa,We are delighted that you decided to stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Sangat Buruk

Gina

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a horrible experience. The room was nothing like the pictures or as described. It was dirty. No blackout drapes as promised. They said it was sound proof. It most certainly was not, and being close to the airport and the highway, it was very annoying. There was no clock in the room. After having left hotel to grab food, we discovered that our first floor windows, that opened all the way, were unlocked, and the screen had been popped out. Feeling worried about the safety of our belongings, we tried the safe. It was installed sideways, and did not open. We asked the front desk for help, and the guy didnt speak enough english to understand or help me. Another employee came and abruptly dismissed my concerns by telling me none of the safes work. To top things off, we then discovered that the emergency fire route information that is legally required to be in the room, was not for our room. So incase of a fire, we would be in trouble if we didnt realize it was for a totally different way. Telling the manager we felt dirty and unsafe, we asked of we could please cancel the next nights reservation. He again dismissed us with a no. Offered no apologies, assistance, or sympathy. Terrible
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 19 Mar 2024
Dear Gina,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Buruk

Em

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 18 Mar 2024
Dear Em,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 Buruk

Azelea

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 19 Mar 2024
Dear Azelea,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Sangat Bagus

Henrique

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 18 Mar 2024
Dear Henrique,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Sangat Bagus

Miguel Alejandro

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 3 Apr 2024
Dear Miguel,It was great to have you staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager