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Ulasan untuk Virgin Hotels Chicago

4.5 out of 5
Virgin Hotels Chicago
203 N Wabash Ave, Chicago, IL

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 718 dari 1000 ulasan" "
Penilaian 8 - Bagus. 159 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 68 dari 1000 ulasan" "
Penilaian 4 - Buruk. 29 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 26 dari 1000 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

karla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Frankie pada tanggal 17 Mei 2024
Thank you for visiting!

10/10 Sangat Bagus

Yuselys

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have a plenty staying at this hotel has the best locations and restaurant is so good
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Shay P pada tanggal 15 Mei 2024
Thank you for your feedback. We appreciate you. We look forward to you staying with us again.

10/10 Sangat Bagus

Catie, Lafayette

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just disappointed the rooftop was packed and had so many people on the elevator….would have liked to enjoy the rooftop just hotel guests..
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari AJ pada tanggal 13 Mei 2024
Thank you for sharing your feedback.

10/10 Sangat Bagus

Logan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari AJ pada tanggal 13 Mei 2024
Thank you for your feedback!

8/10 Bagus

aaron

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cool vibe and good value for the rooms. Was a bit loud of an area and windows didn’t have shades to block out sun. Great gym and convenient coffee shop on premises. Would stay again.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari AJ pada tanggal 12 Mei 2024
Thank you for sharing your experience!

10/10 Sangat Bagus

Cecilia, South bend

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We love staying here with our pets
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari AJ pada tanggal 12 Mei 2024
Thank you for your feedback! Please visit us again soon.

8/10 Bagus

Barry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari AJ pada tanggal 12 Mei 2024
Thank you for your feedback.

10/10 Sangat Bagus

Rosetta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everyone was super friendly and helpful. Attention to Lots of little details makes this hotel stand out. Comfortable, clean, pretty and walkable to everything we wanted to see and do. Near the Lake. Easy to go for a run or walk in the parks and by the water. Easy parking by valet or nearby. Nice gym with easy access. Several places to sit with a cup of coffee and relax between sites. One thing to note, the rooftop is only open certain hours. Thanks everyone from DAndre for food sugggestions to the front desk for going above and beyond to get a luggage scale and then battery for us to speedy deliver for extra towels, you all made us feel super special and welcome
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari AJ pada tanggal 11 Mei 2024
Thank you for sharing your review! We're glad you enjoyed your stay and will certainly share your comments with Deandre.

10/10 Sangat Bagus

Pranab

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was excellent. Danny Mitchell was outstanding going out of way to help
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Shay P pada tanggal 8 Mei 2024
Thank you so much for your feedback. We let Danny know that you had kind words to say in regard to his performance. We look forward to seeing you again in the future.

10/10 Sangat Bagus

Dana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff was very nice and helpful. Easy to get to trains or just walk to where you wanted to go.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Shay P pada tanggal 8 Mei 2024
Thank you so much for your feedback.

10/10 Sangat Bagus

Biljana, Hanover Park

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing staff
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Shay P pada tanggal 7 Mei 2024
Thank you for your feedback.

10/10 Sangat Bagus

Michael, Portland

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Shay P pada tanggal 6 Mei 2024
Thank you so much for your feedback. We appreciate you and look forward to you staying with us again in the future.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The best hotel in Chicago. It really is that good.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Shay P pada tanggal 6 Mei 2024
Thank you so much for your feedback. We appreciate you and look forward to you staying with us again in the future.

10/10 Sangat Bagus

Cheryl

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable and good size room with great amenities. Staff was very attentive and friendly. Loved Miss Ricky’s food and the view from the roof top bar. Had a drink at the 2nd floor bar as we waited for an event to finish before we went to the roof top. The bartender - Anastasia - was amazing!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Shay P pada tanggal 6 Mei 2024
Thank you for your feedback. We look forward to having you again in the future.

8/10 Bagus

Russell

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
sits along side of the rail line
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Shay P pada tanggal 6 Mei 2024
Thank you for your feedback. We look forward to having you again in the future.

10/10 Sangat Bagus

Dianna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved staying here!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Shay P pada tanggal 4 Mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Fabiene

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is at the right location and the staff is friendly. The roof top bar is lit
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 4 Mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Alain

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hébergement près de tout et personnel courtois et aimable Nous y retournerons
Menginap 4 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 4 Mei 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Lorenzo

Ok
Menginap 6 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 11 Mei 2024
Thank you for your feedback!

10/10 Sangat Bagus

Carol

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very quiet hotel .. loved loved the vanity in the room
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 4 Mei 2024
Thank you so much for feedback. We appreciate you staying with us.

8/10 Bagus

Colin

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
That parking garage attached to the property is very convenient.
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 3 Mei 2024
Thank you for your feedback.

4/10 Buruk

RICKY

Disukai: Kebersihan
The condition of both beds was terrible, as the mattresses had sunk in the middle. Because of this, my wife, son, and I never slept well. We woke up early with back pain. It is unacceptable for management to ignore this situation. I will never recommend the Virgin Hotel to anyone.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 1 Mei 2024
We apologize for the inconvenience. We are truly sorry that our beds are not satisfying to you and will look into this more. Thank you for bringing this to our attention.

8/10 Bagus

Silvina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice property,excellent location
Menginap 4 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 30 Apr 2024
Thank you for leaving a review for us. You are greatly appreciated. We look forward to having you again.

10/10 Sangat Bagus

Bruce

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was wonderful. The room was very good and quiet. The staff went above and beyond to make our stay wonderful
Menginap 5 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 30 Apr 2024
Thank you for sharing your experience! We're glad you enjoyed your time here with us and look forward to seeing you again.

6/10 Cukup Baik

Alexandre, Studio City

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
Bars and restaurants barely ever opened. Rooftop not available for most of the time on Saturday for a private party. The amenities are part of what you are supposed to get with this hotel, not an optional package. Was unable to use any of them because the bar was closed most of the time, didn’t have any snack and the rooftop closed. Will never return. Too bad because the rooms are decent. Please note lots of noise from metro/train on the block if on lower floors (can still hear on flore 17) and you can hear the rooftop music until 2am (from floor 17, which is 10 floors below the rooftop). So noise insulation is pretty poor in general.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 1 Mei 2024
We would like to apologize for the inconvenience caused during your stay. We hope in the future you allow us another opportunity to make your stay great.

10/10 Sangat Bagus

Jenny Maria Christina, Costa Mesa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had an excellent stay here. The room was spacious, clean and comfortable.
Menginap 3 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 30 Apr 2024
Thank you for your feedback! Please visit us again soon.

10/10 Sangat Bagus

Kari

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff was very nice.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 28 Apr 2024
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 Sangat Bagus

Sasha

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay. My new Chicago hotel
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 28 Apr 2024
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 Sangat Bagus

Daniel

Great
Menginap 4 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 25 Apr 2024
Thank you so much for your response. We look forward to you staying with us again.

10/10 Sangat Bagus

Autumn

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Shay P pada tanggal 15 Mei 2024
Thank you for your feedback. We appreciate you. We look forward to you staying with us again.

10/10 Sangat Bagus

Lucie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Well designed, stylish room. Great restaurant and coffee shop. Amazing views from rooftop bar.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 25 Apr 2024
Thank you so much for your response. We look forward to you staying with us again.

8/10 Bagus

Christine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is very nice. Our only complaint is that there is a limitation on how low the AC will go. It was quite warm at night.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 25 Apr 2024
Thank you so much for your response. We look forward to you staying with us again.

10/10 Sangat Bagus

Ryan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location with an excellent on property coffee shop. Really nice room.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 21 Apr 2024
Thank you so much for your feedback. We appreciate you choosing to stay with us.

10/10 Sangat Bagus

Amaria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super elegant hotel walkable just about anywhere in Chicago.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 21 Apr 2024
Thank you so much for your feedback. We appreciate you choosing to stay with us.

8/10 Bagus

Michelle

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A fun spot in a great location.
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 20 Apr 2024
Thank you for sharing your experience! Please visit us again.

10/10 Sangat Bagus

Sherita

Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 10 Mei 2024
Thank you for your feedback!

10/10 Sangat Bagus

Douglas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very helpful staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 20 Apr 2024
Thank you for your feedback. Please visit us again soon.

10/10 Sangat Bagus

Dante

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Please provide better parking and valet
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 19 Apr 2024
Thank you for your feedback.

10/10 Sangat Bagus

rick

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was excellent. Great value and hip place to stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 19 Apr 2024
Thank you for your feedback! Please visit us again soon.

10/10 Sangat Bagus

Kevin

Menginap 2 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 8 Mei 2024
Thank you so much for your feedback!

4/10 Buruk

Allison

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Virgin has the room amenities down. The room was comfortable and well appointed. The gym is well equipped too. I expected to utilise the rooftop bar and 2nd floor library. My partner is handicapped, so I had planned on using hotel spaces for entertainment. Both were rented out the entire weekend. The lobby was chaos with all the revellers jockeying for elevator use. It was not pleasant. I complained to mgmt,. and their response was, “you should have been aware of our events”. Unacceptable. Lost me as a customer in Chicago. Lots to choose from downtown. Stay elsewhere. It’s not the workers. They were nice and gracious. Management needs training.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 16 Apr 2024
Hi , I am so sorry that the spaces were booked during your stay here with us and you did not get the overall experience as we have so much to offer. We hope that in the future you give us another chance to WOW you.

10/10 Sangat Bagus

Rikki

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The bed was SO comfortable and I loved the set up of the room. The vanity and closet areas were absolutely perfect.
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 15 Apr 2024
Thank you for sharing your feedback!

10/10 Sangat Bagus

Amir, Thornton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place, friendly staff and clean rooms.
Menginap 1 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 15 Apr 2024
Thank you for sharing your feedback!

10/10 Sangat Bagus

Fleanc

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 16 Apr 2024
Thank you so much for your feedback we hope to see you again.

8/10 Bagus

Maira

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice property overall, great location, however service lacked attention and some other things were frustrating . I’ve been waiting for over 2h for bath towels, TV does not work, water pressure in the shower is terrible.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 14 Apr 2024
Thank you so much for your feedback. Thank you also for sharing your concerns we will look into those things to prevent the next time you stay with us.

10/10 Sangat Bagus

camron

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome place
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 13 Apr 2024
Thank you so much for your feedback. You are greatly appreciated.

10/10 Sangat Bagus

Aalif

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari AJ pada tanggal 30 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Brooke

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is my second time staying at the Virgin hotel in Chicago. It’s conveniently located near so many attractions, great restaurants, and the train. The rooms are great and the rain head shower is amazing!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Shay P pada tanggal 8 Apr 2024
Thank you so much for your feedback. We appreciate you and we look forward to you staying with us again in the future.

10/10 Sangat Bagus

Sarah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had an excellent time!
Menginap 2 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 8 Apr 2024
Thank you for your feedback! Please visit us again.

6/10 Cukup Baik

Juan G, Hoquiam

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan April 2024
Tanggapan dari AJ pada tanggal 8 Apr 2024
Thank you for your feedback.