Resepsionis
Cek ketersediaan

Ulasan untuk Americas Best Value Inn Chico

2 out of 5
Americas Best Value Inn Chico
740 Broadway St, Chico, CA

Ulasan

5,0
Penilaian 10 - Sangat Bagus. 47 dari 524 ulasan" "
Penilaian 8 - Bagus. 78 dari 524 ulasan" "
Penilaian 6 - Cukup Baik. 104 dari 524 ulasan" "
Penilaian 4 - Buruk. 149 dari 524 ulasan" "
Penilaian 2 - Sangat Buruk. 146 dari 524 ulasan" "

5,4/10

Kebersihan

6,4/10

Staf & layanan

5,0/10

Fasilitas

4,8/10

Kondisi & fasilitas properti

5,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Stephen

Disukai: Staf & layanan
Good for the price
Menginap 1 malam pada bulan April 2024
Tanggapan dari ABVI Manager pada tanggal 15 Apr 2024
Thank you for taking the time to leave us a review.

10/10 Sangat Bagus

Mark

This is an older motel in downtown Chico, so the decor is a little dated and the rooms are showing their age. I’d say this is an OK place, given the price, location and free parking. I had noisy neighbors (until 2 am) above me, but that was just bad luck. Didn’t hear or see other problems with guests. Check-in ws fast and easy; guy behind the desk was very nice.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sean pada tanggal 23 Feb 2024
We appreciate your feedback, and are happy to hear you enjoyed your stay with us. We are committed to making this the best experience we can provide for all our guests and are, as we speak, making updates and improvements to our rooms that hopefully address your feedback. We are also sorry to hear about your neighbor situation our front desk would be more than happy to address that, in the future. We would love to have you stay with us again and show you we can provide an even better stay!

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Cleanliness
Front desk people were nice. The cleaning staff should be fired, had to ask for 2 different rooms to be changed because of cleanliness. Beds were uncomfortable.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari -ABVI Management pada tanggal 15 Jan 2024
Thank you for taking the time to give us feedback on our property. We apologize for any inconvenience that you may have had during your stay with us, and we hope this does not discourage you from allowing us to provide you with a better stay in the future.

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Sean pada tanggal 23 Feb 2024
Thanks for the 5 star review! We would love to have you back anytime!

4/10 Buruk

Lawrence

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Go somewhere else
Lobby closed had to stand outside of lobby and use a phone while looking at clerk in the office was 39° degrees outside at the time. They gave my $100 security deposit to some random ass person then refused to pay it back.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Bailey pada tanggal 30 Nov 2023
Hi Lawrence,As you know, we take claims of fraud seriously and this incident was reported to Chico PD immediately. The reporting officer reviewed the security camera footage independently and confirmed that the person to which the deposit was returned was, in fact, your guest. I also spoke with your guest directly on your room's line hours before checkout and can personally confirm that she was indeed present in your room, which is also corroborated by the security camera footage.As such, you violated the agreement that you signed at check-in, which clearly states: "NO VISITORS TO YOUR ROOM- Only the registered guest(s) listed on the guest registry below are allowed in the room. Violators will be required to check out, without a refund." No guests were listed on your agreement, although we did provide four fully blank spaces for you to enter this information. That being said, I recommend reaching out to your guest to whom the security deposit was returned as a courtesy.Have a lovely day.

8/10 Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Basic clean room.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari ABVI pada tanggal 22 Okt 2023
Thank you for the review!

8/10 Bagus

Kathleen, Martinez

Disukai: Kebersihan, staf & layanan
It was a very economical motel.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari ABVI Manager pada tanggal 21 Okt 2023
Thank you for taking the time to leave a review. We hope to see you again in the future!

2/10 Sangat Buruk

Stephanie

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
DIRTY
Overall this hotel is atrocious and no one should stay there, ever. But even the worst hotel (and this is) have a few things going for them, so here they are: 1) location - it is in downtown Chico within walking distance of the university 2) the sheets were clean and the mattress was comfortable 3) the parking lot was brightly lit 4) the front desk clerk was friendly and helpful Do not in any way let those 4 things lead you to believe that this hotel is ok, because isn't. This hotel is DIRTY and DISGUSTING. There was dirty laundry in the closet, a clearly used-for-s*x towel behind the door, the floors were too dirty to walk on, and the real kicker is that the shower and tub were completely unusable. By unusable I mean there was a hole in the wall in place of the contraption that would send water out of the shower head, and there was no plug to use it as a tub. I asked to use an iron, which they gave me, but it was filthy. The ironing board was broken. The cabinet doors were broken. The sink was stained. The mirrors were dirty. I stayed at this hotel out of sheer desperation because my original reservation was lost (either by the hotel or hotels.com, not sure which) and every other hotel near the college was sold out due to"family weekend". I was there to visit my daughter so location was my #1 priority. This hotel is gross. Trust me. BTW - I have spent 30-50 nights a year in hotels every year for 20+ years and have never left a bad review.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari ABVI Manager pada tanggal 17 Okt 2023
We are sorry to hear that you did not have a pleasant experience staying with us. Cleanliness is a huge priority for our hotel and this most certainly does not sound like your room was up to our standard. The shower in your room has a unique way of turning on by pulling down the small ring on the faucet for the tub. This is uncommon so I understand why you would be confused, but had this been brought up while you were here our front desk clerk could have showed you. We also provide plugs for tubs per request. Please understand we take these reviews very seriously and your feedback will not be discarded. We hope you give us a chance to do better in the future.

8/10 Bagus

Joe

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Very nice respectful check in person. Room had a strong odor of smoking. Bathroom door did not close properly. Other than that it’s a place to sleep.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari ABVI Manager pada tanggal 15 Okt 2023
Thank you for taking time to leave a review. These reviews help us find ways to better our establishment though we do apologize for any inconvenience to your stay. We hope to see you again in the future!

6/10 Cukup Baik

Kimberley

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Front Desk Services pada tanggal 9 Okt 2023
We appreciate your feedback and would to have you stay with us again!

10/10 Sangat Bagus

Dustin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
I have stayed many times across the street and this is my first time staying here and I will say I will be staying here from now on this place by far I kept up on maintenance the rooms are up dated and the staff is friendly to each other the hotel across the street is the exact opposite and they had me convinced this place was worse then there hotel and it’s the opposite it’s so much better
Menginap 1 malam pada bulan September 2023
Tanggapan dari ABVI pada tanggal 4 Sep 2023
Thank you for your stay.

8/10 Bagus

Enedina

Traveler bisnis
Disukai: Staf & layanan
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari ABVI Staff pada tanggal 14 Agu 2023
Thank you for the feedback. We are pleased to see you enjoyed your stay. Hope to see you again in the future!

4/10 Buruk

James

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Dirty.
Room was run down and bathroom was dirty.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari ABVI pada tanggal 5 Agu 2023
We are sorry to hear you did not enjoy your stay here. We hope that you give us a chance to make it up to you in the future.

10/10 Sangat Bagus

Tatsuya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Juli 2023
Tanggapan dari ABVI pada tanggal 4 Sep 2023
Thank you for your stay.

4/10 Buruk

Mario

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari . pada tanggal 26 Jun 2023
Thank you for your stay

2/10 Sangat Buruk

Mauri

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
At first there were no bath towels, the front desk brought some down. Then while going to the bathroom i felt water dripping on me. Looking up there was a water leak from the ceiling. By the looks of the patch job it has been repaired multiple times. Shower was dirty, no soap. And my white socks turned black due to the durty floor. Don't stay at this property.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari . pada tanggal 19 Jun 2023
We are truly sorry that your stay wasn't up to your standards. The front desk was made aware of the leaking problem when she dropped the towels and extra pillows requested by you to your room , she then asked if she could move your room and you told her that it was fine you would stay in that room because it was only for one night, again we are truly apologetic that your stay wasn't up to your standards. We did however try to fix the situation and you decided to stay in the room until checkout.

8/10 Bagus

Jeannette

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari . pada tanggal 19 Jun 2023
Thank you for your stay.

8/10 Bagus

Jennifer

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Bailey pada tanggal 4 Jun 2023
Thank you for your review! We're glad that you enjoyed your stay.

10/10 Sangat Bagus

Zanessa

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect spot to do everything
Tanggapan dari America's Best Value Inn pada tanggal 21 Mei 2023
Thank you for your stay

6/10 Cukup Baik

roger

Menginap 1 malam pada bulan April 2023
Tanggapan dari Eric pada tanggal 5 Apr 2023
Thank you for the review we hope you enjoyed your stay.

2/10 Sangat Buruk

Ben

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari -Eric pada tanggal 4 Apr 2023
Thank you for your feedback.

10/10 Sangat Bagus

Jacob

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff great people and they go above and beyond to help make your stay as simple as possible.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari -Eric pada tanggal 1 Apr 2023
Thank you for the review we are always doing our best to go above and beyond for our guests.

4/10 Buruk

Bennet

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
I seen multiple cockroaches and bugs. I felt super uncomfortable in the room I stayed in. And there were a lot of noises throughout the night that made it hard to sleep. I tried calling multiple times today to get a refund on the room but it didn’t connect me to the hotel. Wouldn’t recommend going here. 2/10
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari ABVI Chico pada tanggal 27 Jan 2023
We're sorry about the issues with your stay

10/10 Sangat Bagus

Zsolt

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari ABVI-Chico pada tanggal 7 Des 2022
We're glad that you enjoyed your stay. We can't wait for your next time staying with us.

8/10 Bagus

Samantha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022
Tanggapan dari ABVI Chico pada tanggal 24 Nov 2022
Thank you so much for your review. We're glad that you enjoyed your stay.

2/10 Sangat Buruk

Luis E

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Saw roaches inside my room. Got woken up at 8 am by loud machinery noises made by the own hotel employees. No regard for the guests sleep. Bed linen was ripped and stained.
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Monique

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My stay was great. Hotels.com however sucks
Menginap 4 malam pada bulan November 2022
Tanggapan dari Manager pada tanggal 14 Nov 2022
Thank you for your stay .

2/10 Sangat Buruk

Desylyn

Menginap 1 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Wilma

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Bad location. Bed was horrible. I didn't stay the night I booked
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari James Manager pada tanggal 17 Okt 2022
Please accept our sincere apologies for the inconveniences you encountered with our accommodations. we are working very hard to improve are accommodations. Thank you for your feed back

4/10 Buruk

Maria

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff was welcoming but the room itself was really bad. Wet dog smell and cockroaches. The sheets didn’t look too clean and had burn holes
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari James Manager pada tanggal 17 Okt 2022
Please accept our sincere apologies for the inconveniences you encountered with our accommodations. we are working very hard to improve are accommodations. Thank you for your feed back

4/10 Buruk

Richard

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It was clean, just old and not kept up to date. There was only 1 towel in my room. Questionable clientel. I give it 1 star. Would not be my first choice.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari James Marrow (Manager ) pada tanggal 16 Okt 2022
Please accept our sincere apologies for the inconveniences you encountered with our accommodations. we are working very hard to improve are accommodations. Thank you for your feed back....

10/10 Sangat Bagus

Mark

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022
Tanggapan dari ABVI Chico pada tanggal 4 Okt 2022
Thank you for your stay

4/10 Buruk

Syndi, Corning

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The floor between the beds was sticky, like something had been spilled, and not cleaned up, and the bathroom counter was dirty.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Eric pada tanggal 19 Sep 2022
We're sorry you had issues with your stay. We will let management know of the issues as we are always striving for improvement.

2/10 Sangat Buruk

shane

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Druggies screaming and banging something that sounded like a metal pipe all night in a room below. Couldn't get much sleep.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Justin pada tanggal 17 Agu 2022
Dear Shane, We are very sorry that you had an unpleasant experience. My recommendation is that you please contact the front desk at the time of the noise so we can make sure to handle the issue. There is no way for us to know unless we are notified and then at that time we can make appropriate adjustments. We hope you will give us the chance to earn your business again in the future. Good day

6/10 Cukup Baik

David

It was just Ok.
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Tristin pada tanggal 24 Agu 2022
Thank you for your stay.

2/10 Sangat Buruk

Cruz

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Night shift worker canceled my reservation and tried charging me more per night. If that wasn’t bad enough he put me in an unclean room. Day shift was nothing but helpful and resolved the problem
Menginap 2 malam pada bulan Agustus 2022

6/10 Cukup Baik

Haley

Disukai: Kebersihan, staf & layanan
Heart of town
Justin checked us in. He was very accommodating and friendly. He informed us on the motel’s policy’s. I would re-book, possibly. The one concern I have; is the attitude of 2 other employees…(both male) one loud man (who works in the mornings) He tells people rudely that they need to leave and sort of harasses just a little much… especially when I have spent so much money with this location. I thought it was a one day thing; like maybe he woke up on the wrong side of the bed, but no. It is becoming repetitive now. And, one quiet guy (who works mix shifts)… who loves to be involved in the drama that occurs at this motel. I had him inform my guy friend on what I was doing and who I was speaking with in the parking lot. In my opinion, that’s invading my personal space/business and causing issues for me, while totally breaking the rules of his job description. Plus, he slacks off and tried to pursuade us not to book on hotels.com; but on America’s best value in Website… stating that they allegedly “match prices.”
Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan, fasilitas
The room was very clean, however the smell of smoke was overwhelming. The chairs looked extremely old and should be replaced or cleaned. The location is great and staff was very nice but it's outdated.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari D pada tanggal 18 Jul 2022
Thank You

8/10 Bagus

Sergio

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari D pada tanggal 18 Jul 2022
Thank You

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Uncomfortable
I felt uncomfortable staying over night where it seemed people were living out of rooms. We did not stay and were unable to receive a refund.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Abvi-Chico pada tanggal 16 Jul 2022
Anonymous, Sorry you felt uncomfortable staying the night. We wished you would have said something to the front desk. We can't offer a refund because it was a say day reservation throw a 3rd party. If you have any more questions please fill free to call the hotel. Thank you for taking time and leaving a review.

6/10 Cukup Baik

Erasmo

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Dirty lot cobwebs and no breakfast.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Abvi-Chico pada tanggal 16 Jul 2022
Erasmo, Sorry about the breakfast. We hope to have it up and going by September.

8/10 Bagus

ronald

Traveler bisnis
Disukai: Staf & layanan
The staff was awesome. The property unfortunately is in a state of disrepair.
Menginap 3 malam pada bulan Juni 2022
Tanggapan dari Erika pada tanggal 28 Jun 2022
Hello Ronald and Thank you for taking the time to give us your feedback. We are undergoing construction at this time but very soon, the location will be as good as new! We hope to see you again.

2/10 Sangat Buruk

Kiley

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Abvi-Chico pada tanggal 27 Jun 2022
Kiley, Sorry you had unpleasant stay with us. Thank you taking time and leaving a review.

6/10 Cukup Baik

Leo

Menginap 2 malam pada bulan Juni 2022

4/10 Buruk

Brain

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2022

2/10 Sangat Buruk

Asa

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
While I was checking in another employee/manager/owner was talking on the phone loudly the entire time. We were in Chico, CA for our grandsons’ graduations. One was in the morning and the other was in the evening. When I pulled back the bedding to take a nap I notice the sheets were dirty, and in some places it looked like dried blood. I took pictures and immediately went to the front desk. The clerk’s response was that she could change the sheets - no apology. Nor did she seemed shocked. I ask to view other room options. We looked at two: one smelled of smoke even though it was supposedly non-smoking, and the 2nd room had noticeable cigarette burns on the furniture. The third room she showed me was acceptable, but later I notice it did not have any towels. Expedia should remove this property from their listing. Economical is one thing, but this place was not clean. We did not sleep well the entire night.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Abvi-Chico pada tanggal 9 Jun 2022
Asa, We are sorry you had unpleasant stay here. We get our sheets though a linen company that washing and dry them for us. We will bring this up to their attention about the sheets being dirty. Some of our rooms are still smoking rooms. Guest do smoke in non smoking sometime and we can't do anything about that. But once again we are sorry you had unpleasant stay here. Thank you for taking time and leaving a review.

8/10 Bagus

Marcus

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Well the property was very decent
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Abvi-Chico pada tanggal 9 Jun 2022
Marcus, Thanks for the rating.

6/10 Cukup Baik

Ruben

Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2022

4/10 Buruk

Robert

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Needs some bathroom upgrade
The handicaped room I was given had signs of water leakage on the bathroom floor near the toilet and the stacking bench attached to the shower wall was covered with what looked like mildew. I chosee not to use the shower.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari ABVI-Chico pada tanggal 13 Jun 2022
We're sorry you had issues with your stay. We'll let management know of the issues.

4/10 Buruk

coralyn

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Sleep deprived disrespected customer
The place was disgusting I had to spray for cockroaches, disinfect each drawer, sanitize the bathtub and the sink and the toilet and the refrigerator before I felt comfortable enough to even move my stuff in. I was so exhausted that I overslept and was treated with no respect or appreciation for cleaning their mess night before.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari ABVI-Chico pada tanggal 13 Jun 2022
We're sorry that you had to go through that. We'll let management know of the issue.