We went for a pre-paid confirmed booking for 1 Room for 2 people. Upon arrival the hotel informed us that we would have to pay extra for 1 person as the room was meant for single occupancy. When we informed them that the website showed 2 people occupancy and they had not raised any issues by then (we had booked a week back), they told us they were waiting for us to arrive so that they could charge us extra! After a lot of argument, they "offered" the room for 2 people occupancy as per our original booking. We found this aspect of the hotel highly unprofessional and cunningly devious. However the room was cosy, amenities were good and the food was excellent. Overall hotel staff are courteous and friendly. However the price offered by the hotel is way over-priced given its overall room and amenities. With a few extra bucks, you can easily stay at Radisson Blu, Chittagong which is far grander with world class amenities.