Churchville hotel guide. Accor Hotels hotel in Churchville, Virginia

"Good breakfast buffet, clean serviceable rooms, easy on and off the highway, quiet location."

"did not have breakfest"

"Our room was not like the pictures along with a leaking shower and toilet. There was stains on our blankets and just did not feel a cozy place we wanted to stay at. So we ended up switching our hotel stay."

"In 7 days, I had maid service once. When I finally complained to the front desk, they scheduled a service. There was no breakfast provided as many places do, the furniture was sparse and not in good condition. and the TV only worked intermittently."

"Good breakfast. Room on lower floor smelt like wet dog"

"Room was very clean has everything needed to make your stay comfortable."

"Upon check in we explained to the front desk clerk very clearly that we had two reservations and specifically asked that she put us in a room that we could stay in for the duration of our stay because we didn’t want to have to change rooms. She sent us to our room after assuring us we could stay in our room for two nights. She was unsuccessful at doing this and we had to interrupt our visit with our friends to return to the hotel to change rooms. This was disruptive and annoying but what was worse was how rude the employees were that we talked with. One actually hung up on me. Not once did they apologize and accept responsibility for their mistake. Had they apologized and maybe offered us a coffee and croissant or something it would’ve been better received. They seem to not value their Expedia guests. They kept blaming the situation on me for booking through a 3rd party. I will never stay at this hotel again. It’s poorly renovated. The floors were dirty and I kept bumping into the corners of the hard oversized bed frame. Our room was also below ground level with an air conditioning system to look out at. There are better places to stay in Staunton with more courteous employees. Never again."

"Great location "

"Breakfast was lacking my needs. There was no protein. Coffee was ok but needed half and half. There were only the coffee mate flavored items available. Room was clean and was good. Nice and quiet. Staff very good and efficient. Overall good stay except breakfast."