"I trusted the rating from Hotels.com. I’ll be much more careful in the future. Our room was gross, the Heat/Ac was inoperable. The plug and outlet had burn marks. The shower head was so corroded that water barely came out. The bed had indents where people lay. The bedding was 3 sheets. When we asked the front desk for help with the heat and a/c we were told they were full. She gave us a fan and told us to open the window. The breakfast was a joke, cold coffee, cold gravy with biscuits and not much else. I am normally pretty easy going, but the fact that not one member of staff or management attempted to make this right is sad. We will never be back, and I would be very careful if you choose to stay here."