Clayton hotel guide. Preferred hotel in Clayton, St. Louis

"While staying at the heritage inn, the first thing I noticed was that the room phones did not work. I then called the front desk from my cell phone and watched no one answer the phone. I didn’t get my room cleaned or received fresh towels at all and had to walk to the front desk for more toilet paper. Then the pool was ice cold each day and no one came to assist in making the experience better. "

"Breakfast was fresh and good! Staff were amazing, friendly, happy and helpful! Close to Ballpark! We will definitely stay again!"

"The room was clean and the interior of the hotel was beautiful. Check-in and check-out were quick. The parking situation was really nice. I didn’t have to park far away or pay for parking. I arrived at night and it was hard to find where to get into the hotel since the address is for the casino. A map of the casino/hotel on the website would be helpful. I wasn’t sure if the restaurants were kid-friendly because I think they were inside the casino. There wasn’t any information online about it. It also smells so bad outside. Overall, it was a good experience and I would stay again. "

"Didn't eat breakfast, but the shuttle service was super quick and great."

"Great hotel with a friendly staff. The on-site restaurant is a great spot fir a cocktail after a day of exploring. "

"Room was clean. Staff was nice. Breakfast was top notch. Parking was a little tight for full sized truck but ok. Main downside was a room wasn't available till after 5pm due to short staff. Wasn't aware of $6 a day charge for parking during the week and $50 a night charge for amenities, suppose to be refunded afterwards so waiting to see about that. "

"Staff was great. The live music was awesome and our waitress at the restaurant was delightful. The pool was closed and we got no notice before hand. The rooms are tired and in need of some updates, but the beds are very comfortable."

"Clean rooms and lots of games to play with great music!"

"Excellent and the room service food was AMAZING. We are making this hotel our go to everytime we visit st. Louis"