Search Hotels Near Clements Hall Leisure Complex, Hockley

"We stayed here for one night, and never again! On the surface the hotel looks clean and modern. However, don't expect a good night's sleep. We had an air conditioning machine humming for most of the night which meant I could not sleep. The reception team said they couldn't move us as the other rooms had the same noise, which was apparently the water purifier and was only going to be noisy during 3-4am. This noise was continuous from 2am until 5:30! So clearly they tell you anything to fob you off. I spoke to the "manager" in the morning and asked about he refund. He agreed this was warranted and asked me to email the owner. Not heard anything back from them so will have to do a chargeback if I want to see any of my money back. Please don't waste your money staying here."

"The room was clean and the staff were very welcoming and friendly. The breakfast was good, not a huge selection but enough choice to accommodate most people. The Oakland is in a very convenient location. Saturday night they have a live band which can be noisy if you want the windows open. The bar was busy and the atmosphere friendly the band when we stayed was very good. The joining walls in room are thin, we could here the tv and hairdryer from next door. "

"Staff vwry friendly and room very clean"

"TV’s didn’t work, 2 different sized beds put together. Bothe very uncomfortable. "

"The food was lovely Nice bar area and the staff couldn't do enough for you"

"Check in was good, we managed to get a car parking space. The Hotel was still being finished so It's difficult to give a full review. Staff were all excellent and food and drink was good. Only minor quibbles were: No lid on toilet seat. Lack of shelving in Bathroom and the sink is way too small for such a big space. All in all we would happily stay there again."

"Check in was with an ipad and wanted me to pay again. i had to go in and get help. the first room was ok. beds and pillows comfy. but got up to get ready for my brothers funeral to find no hot water for a shower and breakfast was a microwaved sandwich - which we refused. we went elsewhere for breakfast at a local cafe. we went back to the hotel to move rooms - still no hot water. We were told by a young lady that she could do nothing about the hot water. i washed my hair with cold water and went to the funeral. we got back to the second room and was told that the water was fixed. i did get a hot shower that night. i will not be going back to this hotel. "

"First I never got an email giving me the code to get in. I had to call to get it. Then it was hard to unlock the door to get in. Then we couldn’t ever lock the door from the outside. We struggled to lock from the inside. The bathroom was moldy. There was food in the fridge that wasn’t ours. My friend fell outside the flat because there is a step but the outside light wasn’t working. "