Hotel dekat Cleveland Clinic - Family Health and Surgery Center Twinsburg

"good stay "

"Terrible experience. Got into my room, sat down in the bathroom and had no toilet paper. Room had dirty, damaged carpet, furniture was run down. Tile in bathroom was coming off the wall and half the lights didn't work. 50% of the time I tried to flush the toilet I had to reach into the tank and fiddle with the guts to get the tank to fill with water! Awful!! In the morning I tried to take a shower and the handle wouldn't come up to make the water come from the shower head. I went to the...

"My fiancé and I traveled to the area for the Zach Bryan concert that didn’t end until 1 a.m., so I was so thankful for the 2:00 late check out option for a small additional fee. Staff were also super helpful and friendly!"

"Very nice friendly staff, room was also very clean! Thank you, I enjoyed my stay!!!"

"It was good "

"The staff was incredibly friendly. Made us fee; at home breakfast was outstanding"

"Room was not made up daily. Shower supplies ran out the day we left, because the room was not maintained when we were there."

"Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. "

"The breakfast was surprisingly delicious and they kept the food supplied really well despite how crazy busy it was. There could be more seating available for breakfast but we made due by waiting. The staff were very friendly and had our baby’s portable crib in the room upon our arrival even though there was a lot of people there and checking in. The beds are very comfortable and the hand sanitizing wipe on the remote was a nice touch. We only stayed one night but this hotel made us want to stay...

"When I booked this property I read the reviews and they were terrible. But the room was fine. Plumbing could use some work, but the the bed was soft warm and dry, and the shower hot and wet. No mold or dust bunnies in sight. Staff was great. TV and wifi worked. But no breakfast even through there is a restaurant. Parking looked easy and safe. But I suspect this conference center was built when Aurora had better prospects and is now a money loser for the owners. My brother says the food...

"It served its purpose"

"Great place and great service"

"Nothing fancy, but clean and comfortable. I was there on a Friday night and it got very loud in the lobby at around 11:00 PM. you stay on the 1st floor, it can be noisy."

"Had an issue with the tv where the internet stopped working. Within 10 mi utes of notifying them they were on the case and had it fixed within the hour, fantastic service! Staff are lovely, very friendly and welcoming. Room cleaned well every day unless sign was put on door. Coming back to streetsboro and already booked my next stay here."

"Checking in was smooth and easy "

"The hotel and room were not kept up well. It looks like they havent updated anything in 30 years.The A/C worked fine. I didn't eat breakfast. It's criminal to call what they had a gym. It's literally the worst hotel gym ever. The pool closes at 8pm. Boo. The family that owns the place was nice, but they treated the lobby like their own living room. Barefoot, feet on the table, etc. Not very clean and definitely unprofessional. I hate to leave a bad review, but I would not recommend this place."