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"Love the different options for breakfast, lunch and dinner. Derek the concierge made our stay the perfect vacation. He was on top of everything, always asking us if there was anything needed. He met all our expectations. "

"My kids love Karla in the Kid's Club. I love how friendly everyone is and the renovated room we got in building 3. The sargassum is a problem right now, and there are some renovations causing some noise at the main pool. Also, the gym is currently closed for renovations as well, but the hotel still has the best snorkeling right off the beach that I've seen. "

"Idk"

"Great staff -- courteous, kind and attentive; very thoughtful with extra touches like birthday celebrations, towels, drinks and sunblock; shoutout to Andres and also the staff at Kengai and Arborlea for exceptional service. "

"It was ok not my favorite but definitely a good place if you just want pool and relax. "

"It's a beautiful hotel with a large pool The sorrounding areas are amazing. "

"Safety is my number one priority for myself and family. "

"Service was exceptional. Beach was clean and plenty of cabanas. Plenty of food options if you eat meat, not so much for dinner if you’re vegetarian. Staff looks after all your needs. A great phone app lets you request things from room service, to housekeeping, to turn down service. Very impressed. "

"Good, nice people, service"