Apakah Grand Sirenis Riviera Maya Resort & Spa - All Inclusive memiliki kolam renang?

Ya, properti ini dilengkapi 3 kolam renang outdoor dan kolam renang anak.

Apakah Grand Sirenis Riviera Maya Resort & Spa - All Inclusive ramah hewan peliharaan?

Tidak, hanya hewan pemandu yang diperkenankan masuk di properti.

Berapa biaya parkir di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja.

Pukul berapa check-out di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya USD 15 (tergantung ketersediaan).

Apakah ada manfaat all-inclusive di Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Ya, properti ini all-inclusive.Termasuk aktivitas Snorkeling, Kayak, Bersepeda, dan lainnya.

Di mana lokasi Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Properti di Akumal ini terletak di pantai, 4,5 km dari Pantai Akumal, juga dalam 10 km dari Pantai Xpu-ha dan Cenote Biru.Half Moon Bay dan Laguna Yal-ku juga berada dalam 15 km.

Ulasan, Promo & Foto Grand Sirenis Riviera Maya Resort & Spa - All Inclusive 2026

6/10 Cukup Baik

Hans

Bepergian bersama teman

23 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Zimmer sind prima. Gesamte Anlage sauber und gepflegt. Qualität des All incl. essen durchschnittlich, Plastikgläser am Strand nicht sauber und abgenützt. Reservierung Restaurant nicht möglich, da viele mehrfach weit im voraus buchen. In den Restaurants ist es zu kalt.

Menginap 4 malam pada bulan November 2025

10/10 Sangat Bagus

Dennis

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak

20 Des 2025

Disukai: Kebersihan, kondisi & fasilitas properti

Room was great! Always clean and restocked with grab towels, beer, water! Staff at every bar was so friendly and helped out! Food was great. Never had a bad meal anywhere. Sometimes the main course portions are a little small but just order an appetizer or soup and you’re good. They cater to you when booking through Expedia compared to other companies. You get a different colour wristband and they know to look after you. I honestly wouldn’t book through another company knowing that.

Menginap 10 malam pada bulan Desember 2025

10/10 Sangat Bagus

Genai

Bepergian bersama keluarga

20 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Could use a hot tub. There isn’t one and the one in the spa is like warm.

Menginap 7 malam pada bulan Desember 2025

10/10 Sangat Bagus

Linda

Bepergian bersama teman

14 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

We had attended Hydro Therepy at the Spa, however there were a lot of showers not working. The couple's massage at the beach was wonderful! No matter at which restaurant we ate at the food was great! The shows were amazing. Lots of places to eat and drink. The weather was good! We had fabulous vacation.

Menginap 14 malam pada bulan November 2025

10/10 Sangat Bagus

Peyton James

Bepergian bersama teman

14 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

We had an amazing experience from the staff to amazing snorkeling right off the beach will definitely be going back

Menginap 7 malam pada bulan Desember 2025

10/10 Sangat Bagus

Yanike

Bepergian bersama teman

9 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Beautiful property. Very pleasant and helpful staff. The rooms and pool were clean and well maintained. The lazy pool was the best! The entertainment was top notch. The spa is worldclass. Seeing wildlife around the property was a plesant surprise. A shout out to the conceirge team and the ladies on the omlette making team - Always checking in and taking the best care of us! The variety of the food and restaurants was unbelievable. Great tasting too. Grand Sirens made our holiday an unforgetable one. Highly recommend this hotel and will sure to return. Thank you!

Checking out the full moon after dinner at Butchers

Menginap 7 malam pada bulan Desember 2025

8/10 Bagus

Gurdeep Singh

Bepergian bersama keluarga dan anak

8 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

They have to improve their shuttle services

Menginap 5 malam pada bulan Desember 2025

6/10 Cukup Baik

Kenneth, Portland

7 Des 2025

Disukai: Kebersihan, kondisi & fasilitas properti

Overall the property was nice. Food was generally good, and there were plenty of things to do. Most of the staff were very helpful, and went out of their way to make it a pleasant stay. We did have a great experience with Hannah, but otherwise the concierges were a LOT of talk and few results. For instance, the motion-sensor light in our bathroom malfunctioned on the third day, and we talked to several different concierges over three different days who assured us it would be taken care of promptly. On the fourth day, it was finally the cleaning staff who gets credit for getting maintenance within 15 minutes. The sliding door to the balcony wouldn't lock, and they never did fix that after multiple requests. The concierge desks were often empty around mid-day, which is surprising for a property this large. One of the concierge managers (?) showed up and demanded mid-sentence to know why I was speaking Spanish to his staff. I take it he wanted to prove that he and his staff were competent in English (and functionally they were), but to challenge a guest who chose to speak Spanish (my Spanish is at least as good as his English), seemed to underline an attitude issue. We all have bad days, but this was over the line. My votes for improvements would be: * Have more functional motion-sensor lighting in the rooms * Offer more than Dos Equis beer (often flat), even if for a fee * Better availability at "themed" restaurants * Less pestering of Expedia guests (yellow wristbands)

Menginap 8 malam pada bulan November 2025

4/10 Buruk

Lucas

Bepergian dalam rombongan

7 Des 2025

Tidak Disukai: Kebersihan

Upon check in we were assigned a room with one bed when we specifically booked and then reminded again that we needed two beds. We got to the room and there were many ants all over the counters, floors, etc. They offered to fumigate the room which we declined and were reassigned another room with an obstructed ocean view which again we paid extra for. The A/C in both rooms was very warm which they stated the resort needed to upgrade the unit in that building. The dining was a challenge to reserve at the specially restaurants so we were stuck eating at the buffet every night which is only open from 7-10:30 AM 12-3 and 6-9 so if your looking to eat outside those hours your out of luck. Overall it was a bit of a disappointing experience. I would not return back to this particular resort.

Menginap 4 malam pada bulan Desember 2025

8/10 Bagus

YURIY

Bepergian bersama keluarga

7 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

Jody

Bepergian bersama teman

7 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Staff was great. Adan from Guest Services went above and beyond. We would love to return!

Menginap 7 malam pada bulan November 2025

10/10 Sangat Bagus

Janiliz, High Point

Bepergian bersama teman

7 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Everything was good

Menginap 5 malam pada bulan September 2025

10/10 Sangat Bagus

pamela Lynette

Bepergian dalam rombongan

7 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Loved the amenities!!

Menginap 7 malam pada bulan November 2025

10/10 Sangat Bagus

Vladimir, brooklyn

6 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Everything is perfect

Menginap 9 malam pada bulan November 2025

10/10 Sangat Bagus

Melissa

Bepergian dalam rombongan

5 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

The Grand Sirenis is a great family oriented resort with quality dining options, a beautiful snorkeling beach and fabulous mixologia bar. We particularly enjoyed the beach bbq for lunch, the italian restaurant and the carnal fashion cuisine show. We had great service from Cecile at tge archery range, good drinks on the beach from Brenda and Irene and great lunch service from Jose. We would recommend Sirenis for family vacations as the resort is a bit off the beaten track from playa del carmen, but close to akumal and tulum. Our friends did have issues with their rooms smelling of mold, so I would recommend requesting a room in a higher floor. Also our elevator never worked all 10 days, the concierge in our neighboring building was rude when we turned down the welcome breakfast (sales pitch) and you get limited mini bar services. Also at check in we weren't given much info as the goal is to get you talking to your concierge so they can sell you, we received a few phone calls but our friends were called every morning so eventually unplugged their phone.

Menginap 9 malam pada bulan November 2025

10/10 Sangat Bagus

Kimberlee

Bepergian bersama keluarga

4 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

The pools, lazy river, swim-up bars, beach, and restaurants were all amazing! Staff were always helpful and friendly.

Menginap 4 malam pada bulan November 2025

10/10 Sangat Bagus

Lenny

4 Des 2025

Evrything was awesome

Menginap 5 malam pada bulan November 2025

8/10 Bagus

Bolor

4 Des 2025

Disukai: Fasilitas, kondisi & fasilitas properti

Tidak Disukai: Kebersihan

Beach and food. Rooms were really outdated and most importantly not clean

Menginap 5 malam pada bulan November 2025

6/10 Cukup Baik

Kristine

Bepergian bersama keluarga

3 Des 2025

Disukai: Kebersihan, kondisi & fasilitas properti

the room was fine for our stay. housekeeping replaced towels, made the bed and cleaned floors each day. mini bar did not get restocked, nor did toiletry items. even though there were a handful of pleasant employees we encountered, for the majority, customer service lacked and made us feel insignificant. Food was good enough, did have many options on the buffet. drinks were so so at bars, except at the Mixologist bar - they were great. would not stay there again due to lack of overall customer service.

Menginap 7 malam pada bulan November 2025

8/10 Bagus

Danielle

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga

3 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Staff are lovely. Updates to common areas are great - rooms could use a face lift.

Menginap 7 malam pada bulan Oktober 2025

10/10 Sangat Bagus

Anne

Bepergian bersama teman

2 Des 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

This is a beautiful place to stay!! The staff went above and beyond to make our stay perfect.

Menginap 7 malam pada bulan November 2025

10/10 Sangat Bagus

Nadia, el paso

Bepergian bersama keluarga

1 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Amenities are great and staff are excelent. I did have some issues with front desk not being very helpful with some incidents that happened but the rest of the staff were wonderful. The best part of this resort is the amazing food and service all restaurants have! I have stayed in many different resorts in the Riviera Maya and this is definitely the best quality of food and most delicious dishes that I've ever had. I visited with my sister and eldery Mother that has dementia; and Chef Fernando and all his staff went out of their way to made us feel like home! I also noticed they gave the same extraordinary service to all of the other guests. All kitchen staff were always extremely joyful, helpful, made jokes, provided suggestions of best foods to try and even gave tips of places to visit. I cannot say enough of this wonderful culinary experience and extraordinary service by Chef Fernando and all of his staff! And this is the main reason I'll definitely go back and will bring family and friends! Also this resort is far away from everything, which makes it perfect to go and relax and just enjoy the fun shows and delicious fodo they have!

Menginap 3 malam pada bulan Agustus 2025

4/10 Buruk

Mackenzie

Bepergian bersama teman, Traveler bisnis, Bepergian bersama keluarga

30 Nov 2025

Disukai: Fasilitas, kondisi & fasilitas properti

Me and my husband came here on my honeymoon and sent an email prior to our arrival to notify the resort. The resort asked us to bring a copy of our marriage certificate, which we did and provided at our check in. Despite this, they did nothing special for our honeymoon. Some of our group got wine or champagne delivered to their room or animals made out of towels, we didn’t get any of this even. Definitely disappointed in the lack of effort to make our honeymoon special.

Menginap 6 malam pada bulan November 2025

6/10 Cukup Baik

Victoria

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga

30 Nov 2025

Disukai: Staf & layanan

Tidak Disukai: Kondisi & fasilitas properti

Didn’t like that the beach washrooms always had issues, no toilet paper, plugged toilets. No security at the beach, would like to see security walking around. The washroom in our bedroom, bath tub leaking at the tap area, shower door didn’t close and caused water to go over the floor, light in washroom are on a sensor and constantly going out, needed to always carry my cell to use the light. We were a group of 10 and had 5 rooms, each of us had a least 2 issues each, the safe wasn’t working for some, toilet button was pushed and stuck which caused the water to continuously run.

Menginap 7 malam pada bulan November 2025

10/10 Sangat Bagus

Brittany Nichole

Bepergian bersama keluarga dan anak

29 Nov 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

We had an amazing stay at this resort in Mexico! The staff were incredible and truly made our experience special from start to finish. There were so many activities to choose from, and our kids had the best time interacting with the monkeys, coatis, and iguanas that freely walk around the resort — such a unique and fun experience for the whole family. The buffet was excellent and nothing like a typical resort buffet. The very first night, they were grilling fresh lobster right at the buffet, which was amazing. There were so many stations to choose from — cooked seafood, sushi, poke bowls, chicken, beef — pretty much anything you could want, they had it! The staff were extremely friendly and welcoming, and we loved the Michael Jackson tribute show — it was awesome! We made such great memories here as a family and would absolutely come back. If you’re considering staying here, I definitely recommend it!

Menginap 6 malam pada bulan November 2025

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