Sandos Playacar All Inclusive

Properti bintang 4.0
Keceriaan keluarga di pantai, dengan 8 kolam renang outdoor, dekat Klub Golf Playacar

Pilih tanggal untuk melihat harga

Ulasan

7,6 dari 10
Bagus

Fasilitas populer

  • Kolam renang
  • Bathtub air panas
  • All-inclusive
  • Spa
  • Termasuk parkir
  • Wi-Fi Gratis

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 10 dari 10 kamar

Jr Suite Hacienda

7,4 dari 10
Bagus
(3 ulasan)

Unggulan

Balkon
AC
Isi minibar gratis
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur terpisah
Kamar mandi pribadi
  • Pemandangan taman
  • 36 meter persegi
  • 1 kamar tidur
  • Kapasitas 5
  • 1 king dan 1 tempat tidur sofa double ATAU 2 double dan 1 tempat tidur sofa double

Riviera Family King Junior Suite

8,0 dari 10
Sangat bagus
(54 ulasan)

Unggulan

Balkon
AC
Isi minibar gratis
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur terpisah
Jubah mandi
  • 53 meter persegi
  • 1 kamar tidur
  • Kapasitas 5
  • 1 king dan 1 tempat tidur tingkat double

Riviera Family Queen Junior

8,2 dari 10
Sangat bagus
(95 ulasan)

Unggulan

Balkon
AC
Isi minibar gratis
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur terpisah
Jubah mandi
  • 52 meter persegi
  • 1 kamar tidur
  • Kapasitas 5
  • 2 double dan 1 tempat tidur sofa double

Hacienda One Bedroom Suite

7,8 dari 10
Bagus
(6 ulasan)

Unggulan

Balkon
Ruang duduk terpisah
AC
Isi minibar gratis
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur terpisah
  • Pemandangan taman
  • 73 meter persegi
  • 1 kamar tidur
  • Kapasitas 5
  • 1 king dan 1 tempat tidur sofa double

Select Ocean Front Adults only

8,0 dari 10
Sangat bagus
(7 ulasan)

Unggulan

Balkon
AC
Akses lounge club
Isi minibar gratis
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar mandi pribadi
  • Pemandangan laut
  • 30 meter persegi
  • Kapasitas 2
  • 2 double ATAU 1 king

Select Superior Adults Only

7,0 dari 10
Bagus
(39 ulasan)

Unggulan

Balkon
AC
Akses lounge club
Isi minibar gratis
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar mandi pribadi
  • Pemandangan taman
  • 31 meter persegi
  • Kapasitas 2
  • 2 queen ATAU 1 king

Suite Junior, 1 Tempat Tidur King (Platinum)

Unggulan

Balkon
AC
Isi minibar gratis
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur terpisah
Kamar mandi pribadi
  • Pemandangan taman
  • 50 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king

Suite Junior, 1 Tempat Tidur King, pemandangan samudra (Platinum)

Unggulan

Balkon
AC
Isi minibar gratis
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur terpisah
Kamar mandi pribadi
  • Pemandangan laut
  • 50 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king

Suite Standar, balkon

Unggulan

Balkon
AC
Isi minibar gratis
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur terpisah
Jubah mandi
  • Pemandangan taman
  • 50 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king

Suite, 1 Tempat Tidur King, pemandangan samudra (Platinum)

Unggulan

Balkon
AC
Isi minibar gratis
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur terpisah
Jubah mandi
  • Pemandangan laut
  • 50 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king

Anda juga mungkin menyukai

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Tentang kawasan sekitar

Sandos Playacar All Inclusive terletak di area Playacar, Playa del Carmen, berlokasi dekat taman hiburan dan di pantai. Klub Golf Playacar dan Playa del Carmen Maritime Terminal patut Anda singgahi jika agenda Anda melibatkan kegiatan seru, atau kunjungi Paseo del Carmen serta Quinta Avenida jika Anda tertarik untuk berbelanja. Bepergian bersama anak? Jangan lewatkan Xaman Ha Aviary. Jelajahi petualangan air di area ini dengan menyelam, paralayar, dan selancar angin yang berada tak jauh, atau nikmati keseruan outdoor dengan skydiving. Kunjungi panduan perjalanan kami untuk Playa del Carmen
Peta
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

Yang ada di sekitar

  • One of the must beautiful beaches in the world!!! Stunning! 

#mexico #caribe #beach #sun #palms #waterlust
    Pantai Playacar
    3 mnt jalan kaki - 0.3 km
  • Jalur Sepeda di Paseo Xaman-Ha
    8 mnt jalan kaki - 0.7 km
  • Klub Golf Playacar
    18 mnt jalan kaki - 1.5 km
  • Reruntuhan Maya Playacar
    3 mnt berkendara - 2.2 km
  • Xaman Ha Aviary
    4 mnt berkendara - 2.9 km

Berkeliling

  • Cancun, Quintana Roo (CUN-Bandara Internasional Cancun) - 57 menit berkendara

Restoran

  • Viva Wyndham Maya
    14 mnt jalan kaki
  • rosa roja
    10 mnt jalan kaki
  • Festival Grand Buffet
    2 mnt jalan kaki
  • Blue Moon Beach Bar Sandos Select Club
    3 mnt jalan kaki
  • Cupcake Cafe
    1 mnt jalan kaki

Tentang properti ini

Sandos Playacar All Inclusive

Properti kelas atas all-inclusive dekat Xaman Ha Aviary
Tidak jauh dari Klub Golf Playacar dan Paseo del Carmen, Sandos Playacar All Inclusive menyediakan akses waterboom gratis, 2 bar kolam renang, dan 3 bar tepi kolam renang. Properti ini tempat yang bagus untuk berjemur dengan dengan di pantai, pijat di pantai, dan kursi berjemur. Manjakan diri dengan pijat dengan batu panas, perawatan wajah, dan Body wrap di Spa Sandos, spa di properti. Pastikan untuk menikmati makanan di 9 restoran yang ada di properti. Kelas aerobik ditawarkan di pusat kebugaran; aktivitas lainnya termasuk berlayar, selancar/boogie boarding, dan berkayak. Tetap terhubung dengan akses Internet nirkabel gratis, dan semua tamu dapat menemukan fasilitas lainnya seperti teras dan pusat perbelanjaan di properti.
Manfaat lainnya termasuk:
  • 8 kolam renang outdoor dan kolam renang anak, serta seluncuran air, 2 bar kolam renang, dan kursi berjemur
  • Parkir mandiri gratis gratis
  • Peminjaman sepeda gratis di properti, antar-jemput bandara, dan penitipan bayi/anak-anak (dengan biaya tambahan)
  • Kapal motor di properti, brankas di resepsionis, dan ruang pijat/perawatan
  • Ulasan tamu memberikan nilai yang bagus untuk cocok untuk keluarga, pantai, dan kolam renang
Fitur kamar
Semua kamar 819 memiliki kenyamanan seperti layanan kamar 24 jam dan brankas ukuran laptop, serta manfaat seperti ruang kerja ramah laptop dan AC. Ulasan tamu memberikan nilai tinggi untuk kamar kebersihan kamar di properti ini.
Manfaat lain termasuk:
  • Kamar mandi dengan perlengkapan mandi gratis dan pengering rambut
  • Televisi layar datar 42-inci dengan TV satelit
  • Balkon atau patio, lemari dan ruang baju, dan pemanas air untuk kopi/teh

Rincian all-inclusive

Properti ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Makanan dan minuman

Termasuk semua makanan prasmanan dan à la carte, makanan ringan, dan minuman
Layanan kamar 24-jam
Minibar dalam kamar (termasuk semua minuman)

Aktivitas dan fasilitas/peralatan

Termasuk semua olahraga air tak bermotor, kegiatan darat, dan penggunaan fasilitas dan perlengkapan rekreasi.

Kegiatan air

Berkayak
Berlayar
Kursus menyelam skuba
Bersnorkel
Berselancar/boogie boarding

Kegiatan darat

Bersepeda
Fasilitas kebugaran
Golf mini
Sepakbola
Bola voli

Kursus/kelas/permainan

Aerobik
Dansa
Fitnes air
Yoga

Hiburan

Hiburan dan aktivitas di dalam hotel
Akses ke klub di dalam hotel
Pertunjukan hiburan di hotel
Pesta bertema

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Antar jemput bandara 24 jam pulang pergi (biaya tambahan)
  • Gratis parkir mandiri di properti
  • Parkir mandiri terbatas di properti
  • Tersedia parkir dengan akses kursi roda
  • Parkir di properti termasuk opsi parkir jauh dari jalan

Makanan dan minuman

  • 1 kedai kopi/kafe
  • 2 bar kolam renang
  • 3 bar tepi kolam renang
  • 6 bar/lounge
  • 9 restoran
  • Kopi dan teh di area umum
  • Tempat makan pribadi/pasangan
  • Toko camilan/toko makanan

Aktivitas menarik

  • 1 bathtub air panas
  • 8 kolam renang outdoor
  • Arena bermain
  • Arkade/ruang permainan
  • Berkayak
  • Berlayar
  • Gratis rental sepeda
  • Gym
  • Kelas fitness
  • Kendaraan air bermotor pribadi
  • Klub anak gratis
  • Kolam renang anak
  • Meja biliar
  • Mini golf
  • Ruang uap
  • Sauna
  • Selancar/bodyboarding
  • Seluncuran air
  • Snorkeling
  • Spa layanan lengkap
  • Tempat belanja
  • Voli pantai
  • Waterpark gratis

Cocok untuk keluarga

  • 8 kolam renang outdoor
  • Arena bermain
  • Arkade/ruang permainan
  • Fasilitas laundry
  • Gratis aktivitas dengan pengawasan untuk anak-anak gratis
  • Klub anak gratis
  • Kolam renang anak
  • Mini golf
  • Penitipan anak/bayi (biaya tambahan)
  • Seluncuran air
  • Tiket masuk waterpark gratis
  • Toko camilan/toko makanan

Kenyamanan

  • ATM
  • Brankas di resepsionis
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam
  • Salon
  • Toko Souvenir/kios koran

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Layanan pernikahan
  • Pembersihan kamar (setiap hari)
  • Porter/bellboy
  • Staf multibahasa

Layanan bisnis

  • Ruang rapat

Outdoor

  • Di pantai
  • Handuk pantai
  • Kursi di kolam renang
  • Kursi pantai
  • Payung kolam renang
  • Payung pantai
  • Taman
  • Teras

Spa layanan lengkap

  • 22 kamar perawatan
  • Area perawatan outdoor
  • Aromaterapi
  • Bathtub air panas
  • Body wrap
  • Facial
  • Hidroterapi
  • Manikur/pedikur
  • Pemandian Turki
  • Pijat ala Thailand
  • Pijat deep-tissue
  • Pijat dengan batu hangat
  • Pijat olahraga
  • Pijat prenatal
  • Refleksiologi
  • Ruang perawatan pasangan
  • Ruang uap
  • Sauna
  • Spa buka setiap hari

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Dapat diakses kursi roda (dengan batasan)
  • Lift
  • Meja concierge dapat diakses kursi roda
  • Meja pendaftaran dapat diakses kursi roda
  • Tempat parkir dapat diakses kursi roda

Lainnya

  • 3 lantai
  • 7 gedung
  • Aula banquet
  • Dibangun pada tahun 2004
  • Ruang merokok khusus

Fasilitas kamar

Kamar tidur

  • Seprai disediakan
  • Tirai kedap cahaya

Kamar mandi

  • Handuk disediakan
  • Jubah mandi
  • Kamar mandi pribadi
  • Pengering rambut
  • Perlengkapan mandi gratis
  • Sabun
  • Sampo
  • Tisu toilet

Hiburan

  • TV layar datar 42 inci dengan saluran satelit

Makanan dan minuman

  • Air minum kemasan gratis
  • Isi minibar gratis
  • Layanan kamar 24 jam
  • Mesin pembuat kopi/teh

Lainnya

  • AC (pengatur suhu)
  • Brankas yang dapat memuat laptop
  • Kipas angin langit-langit
  • Meja tulis
  • Ruang kerja laptop
  • Setrika/meja setrika
  • Telepon

Kebijakan

Check-in

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 23.30
Check-in lebih awal tergantung ketersediaan
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 18

Check-out

Check-out sebelum tengah hari
Check-out lebih akhir tergantung ketersediaan
Check-out lebih akhir akan dikenakan biaya

Petunjuk check-in khusus

Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Layanan sanitasi: MXN85 per malam
  • Uang jaminan kerusakan sebesar MXN 5000 akan diminta sebelum check-in.

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Biaya antar jemput bandara: MXN 2100 per orang (satu arah)
  • Biaya antar-jemput bandara per anak: MXN 880.00 (satu arah), (usia 1 - 17 tahun)
  • Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, pendeteksi asap, dan tralis jendela
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025

Perlu diketahui

Biaya jamuan makan malam wajib untuk Malam Tahun Baru sudah tercakup dalam harga total yang ditampilkan untuk menginap pada 31 Desember
Hanya tamu terdaftar yang boleh menginap di kamar
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Tamu di bawah 18 tahun tidak boleh masuk spa
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+)

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Pertanyaan umum

Apakah Sandos Playacar All Inclusive memiliki kolam renang?

Ya, properti ini dilengkapi 8 kolam renang outdoor dan kolam renang anak.

Apakah Sandos Playacar All Inclusive ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Sandos Playacar All Inclusive?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Sandos Playacar All Inclusive?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 23.30. Check-in terlambat tersedia pada jam tertentu.

Pukul berapa check-out di Sandos Playacar All Inclusive?

Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).

Apakah Sandos Playacar All Inclusive menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara.Dikenakan biaya MXN 2100 per orang.

Apakah ada manfaat all-inclusive di Sandos Playacar All Inclusive?

Ya, properti ini all-inclusive.Termasuk semua makanan dan minuman, aktivitas termasuk Snorkeling, Kayak, Berlayar, dan lainnya.

Di mana lokasi Sandos Playacar All Inclusive?

Terletak di pantai, properti di Playacar ini berjarak 5 km dari Xaman Ha Aviary, Klub Golf Playacar, dan Paseo del Carmen. Playa del Carmen Maritime Terminal dan Quinta Avenida juga berjarak 5 km saja.

Ulasan

Ulasan Sandos Playacar All Inclusive

7,6

Bagus

8,2

Kebersihan

7,4

Lokasi

8,0

Staf & layanan

7,6

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 542 dari 1388 ulasan
Penilaian 8 - Bagus. 354 dari 1388 ulasan
Penilaian 6 - Cukup Baik. 221 dari 1388 ulasan
Penilaian 4 - Buruk. 140 dari 1388 ulasan
Penilaian 2 - Sangat Buruk. 131 dari 1388 ulasan

Ulasan

8/10 Bagus

Margaret

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
My Husband and I went to this resort in the first week of February 25. Celebrating an anniversary. We stayed in building one near the beach. We didn’t have a view of the ocean but the forest outside of our deck was lovely to look at and gave us privacy. This is an older building. They need updated lighting, electrical outlets, and some color. But otherwise comfortable. It was a nice size hotel room which fit our needs. As part of our Expedia experience, we were treated very well and had meals in the à la carte restaurants at six of our seven nights. Our two favourites were the Italian and the Mexican. The French would be third to those. I would not repeat the Argentinian visit. This resort has so much to offer and not enough character. Space here to cover it all, but I would say that by using Expedia we had an amazing trip. the staff were incredible in the resort and we were never devoid of something to do places to eat and beauty all around. The beach is amazing. We especially enjoyed our stop at the coffee café and the Mexican burrito taco spot beside it. We don’t typically think of going back to a place afterwards because we like to change things up, but we would definitely take the family to this resort.
Menginap 7 malam pada bulan Januari 2026

10/10 Sangat Bagus

Dale Keith

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Our Expedia representatives that we met (Maria mainly, but Melisa also assisted)) were truly amazing. Maria was constantly checking in to attend to our needs and we have had representation before but not quite like this. Maria, you went above and beyond
Menginap 10 malam pada bulan Januari 2026

4/10 Buruk

Sabrina

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Was so super disappointed with our stay at Sandos. Ran into issue after issue...no water pressure....no hot water... terrible food...upselling at EVERY chance they got...we ran into so many hiccups our family got to a point where we had to laugh at it. Most staff act put out when requesting anything.... will never be back to Sandos. Please take my advice and stay elsewhere- spend your money elsewhere.
Menginap 5 malam pada bulan Januari 2026

2/10 Sangat Buruk

Kamrul, West Babylon

Bepergian bersama keluarga
This was, without question, the worst vacation I have ever experienced. We were completely misled by Expedia’s website regarding the resort’s specialty restaurants. What was advertised simply did not exist in reality. The only option available throughout our stay was the basic buffet, as specialty restaurants were never available. This experience was a total letdown and far from what we paid for or were promised. I feel deceived and deeply disappointed. I am requesting a full refund, and I would never recommend this resort or booking to anyone.
Menginap 6 malam pada bulan Januari 2026

2/10 Sangat Buruk

NUSRAT

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
All inclusive is incorrect. Never went to a hotel that did not automatically provide body wash shampoo , other toiletries. The bathroom water had an odor from day 1. My daughter kept gagging when brushing her teeth so we had to switch to filtered water. Weirdly our friend’s bathroom water was fine. We went solely here to celebrate my daughter’s birthday and were not allowed entry at the restaurant due to being 35 minutes late. This was due to staff’s lack of knowledge as to location of restaurant and poor communication and instructions on direction. Went around in circles for an hour to lobby and back just to realize it was a 5 minutes late walk from the hotel! No clear directions on the resort or from staff. False advertising regarding 12 restaurants being available. Only 5. And you cannot pre-reserve before your stay. However once we got there, no reservations available! Airport shuttle from the hotel felt like a scam. We went to the hotel from airport and paid $130. So, after discussion with front desk Expedia team and clearly saying that we needed to go to TQO (tulum international) airport. We set off. Noting through our drive that the sign to tulum is in one direction and we’re we’re going to where the signs pointed to Cancun. And then scammed into paying “discounted $330” dollars. Then he charged us 10% extra mandatory fees at airport. The resort is NOT FAMILY friendly if going with children under 7
Menginap 6 malam pada bulan Januari 2026

8/10 Bagus

Shannon

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff were friendly and quickly helped with concerns I had regarding access to volleyball for pool and dinner reservations. It would have been even better if there was pool equipment at the family pool towel hut - volleyball, Frisbee, floating rings. The family area is quite far from the beach and it is not practical to go there to get pool toys. We weren't able to book our dinner reservations as the app said everything was full. I appreciate that staff helped to get us booked in, however the restaurants weren't full so I'm not sure why we couldn't book ourselves. Thank you.
Menginap 6 malam pada bulan Januari 2026

10/10 Sangat Bagus

john

expedia staff were amazing , best service provider we have had in 15 yrs , milia , ma
Menginap 10 malam pada bulan Januari 2026

8/10 Bagus

Jamie

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Loved the amenities- pools, bars, waterparks for the kids, the food was delicious!!! Staff were very friendly as well.
Menginap 6 malam pada bulan Januari 2026

6/10 Cukup Baik

Gino, Chibougamau

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
La chambre et le personnel sont excellents
Menginap 10 malam pada bulan Januari 2026

8/10 Bagus

Tracey

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Despite one female employee with a bad attitude (serving the brazilian breakfast buffet and riviera blue lunch snack area ), the rest of the staff in this resort were kind, courteous, and happy to help. The rooms were clean, except for the jetted tub which needs attention. The buffet food was amazing! A la cartes were very hard to get into. They need a better system so that pre bookings cannot be made in advance. It's not acceptable to come to a resort for one week and not be able to get any reservations until the last day of your stay. Guest services was able to help us out immensely with this, but for the general public, don't expect to get many a la carte reservations if your stay is for 7 days. The beach and pools were very nice and clean here, and chairs were always available.
Menginap 7 malam pada bulan Januari 2026

10/10 Sangat Bagus

kellie, crowheart

Disukai: Kebersihan, kondisi & fasilitas properti
The Whole Experience Was Wonderful!! The Resort Was So Beautiful! Absolutely Everyone That Works There Was Soooo Helpful and Nice! The Food Was Great!!! My Family and I had The Best Time! Thank You To Everyone There😁
Menginap 7 malam pada bulan Januari 2026

8/10 Bagus

Kaylee Lorraine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were happy with our overall experience at this resort. The staff were especially incredible. Our expedia ladies Melisa and Zyanya were personal, supportive and charming. We unfortunately had a couple things happen with our little ones and they were incredible with helping make sure we had proper care and support. Thank you Sandos Playacar for helping create unforgettable memories for our family!
Menginap 7 malam pada bulan Januari 2026

10/10 Sangat Bagus

Christopher

Menginap 7 malam pada bulan Desember 2025

10/10 Sangat Bagus

Theodor Putnam

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful place! We stayed with our 6 year old daughter and had a blast everyday. Great food and services.
Menginap 7 malam pada bulan Januari 2026

8/10 Bagus

Kelly

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great staff, friendly and helpful, rooms were very clean
Menginap 6 malam pada bulan Januari 2026

6/10 Cukup Baik

Joliana

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
The room seemed old and cleanliness could be improved upon. There was also no hot water between midnight and 7am, which was very inconvenient. Restaurant options onsite were pretty good, beaches and pools were nice, and staff overall were lovely.
Menginap 3 malam pada bulan Desember 2025

10/10 Sangat Bagus

James, Pittsboro

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
As a first time visitor, the beach location is noteworthy, their staff / employees are throughout the area to provide exceptional visitor care and assistance, and the variety of restaurants are impressive .
Menginap 7 malam pada bulan Januari 2026

10/10 Sangat Bagus

Sergey

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We loved our stay at this massive resort! Highlights included the incredible evening shows and the fun of feeding the local farm animals. Our 2-bedroom hacienda fit five of us perfectly. Pro tip: the buffet is often better than the à la carte restaurants, though be prepared to book all restaurants in advance. Cupcake cafe was amazing.We’ll definitely be back!
Menginap 8 malam pada bulan Januari 2026

10/10 Sangat Bagus

Francisco Javier

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
👍
Menginap 5 malam pada bulan Desember 2025

10/10 Sangat Bagus

Micah B

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a great place to stay definitely going back!
Menginap 8 malam pada bulan Desember 2025

10/10 Sangat Bagus

Larry W, Byron

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Two people made the trip excellent. The first was the young man that checked me in when I arrived. He noted the room reserved for me was a ground floor room in the family section. He suggested, given the length of me stay that I consider a room in the adult section with an ocean view. I agreed and paid the upgrade. This was an excellent recommendation. It made my stay top notch. The other person was Zyanya from the Guest Experience Team. She proactively contacted me and determined by interest in area tours and got me scheduled. She stayed in contact with me via text to see how the tours went and wheat else she could help me with. She offered to make meal reservations for me, and whatever other hotel services she could assist with. She remained in contact until the day I checked out. She was excellent in determining me needs and making my stay was pleasant. These two people make my stay wonderful. Without them it would have been an “okay” experience, with them it was an “excellent” experience.
Menginap 21 malam pada bulan Desember 2025

4/10 Buruk

Cynthia

Bepergian bersama keluarga
Disukai: Kebersihan
This is a time share all inclusive deal, if you do not buy anything from them, they start treating you like crap, at the beginning they make you feel like you are a king, bring you drinks, and chairs and everything else. Everywhere you go, all the poor employees complain about the poor management and the bad treatment that they received from this Huge company. I know is always 2 dides of the storym but after we refuse to buy their "deal" we were nobody there. Amenities are ok, but they have sections exclusives for adults, why? who knows but they are so close to eachother that it makes you feel that you have a pee section in a pool. Food is good but you must have reservations for the other restaurants that you need to call and call to make them until you give up. They do have a nice beach area, but that is what Cancun offers after all. No need to be in this Huge place feeling so out of place because you don't buy their deals. The pools are open until 8pm but good luck trying to find a dry towel services, lights along the pool or drinks, forget it!. Even the employees are cleaning with a head lamp, why? I do not understand. We will not stay again in a place like this for sure.
Menginap 5 malam pada bulan Desember 2025

8/10 Bagus

Louise

Disukai: Kondisi & fasilitas properti
Grounds are beautiful and staff friendly.
Menginap 10 malam pada bulan Desember 2025

10/10 Sangat Bagus

Cynthia Ann

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Definitely one of the best resorts I’ve been to in a long time! Variety of food was fantastic! On nights that we went to the buffet instead of a restaurant, it was probably even better. Beach was terrific, staff was friendly, everything was clean, could’ve asked for a better vacation!
Menginap 9 malam pada bulan Desember 2025

4/10 Buruk

Jeffrey A

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
Bracelet issue was a mess staff getting greedy when it comes to service and the American dollar
Menginap 9 malam pada bulan Desember 2025