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"Great service good food "

"The toal experience was extremely good. We really enjoyed our stay at the Hyatt Vivid. The room was great, fantastic service from all staff and the pool area were great with a good variety of places. Food was excellent! The only thing we would like to point out is the ambience at the indoor restaurants. This was not cozy and way too noisy. Some sound reduction would be good to put up to bring the sound down. With the extremely hard walls, it was almost impossible to have a conversation inside. This made us choose the out-door restaurants (Pelican and also the ouside are in the Asian restaurant). However, this limited the over-all really great food. "

"This was our third time staying at this property. We Love the grounds. Our favorite is the adult pool and the opportunity to snorkel on site. Being connected to Xcaret park is the ultimate perk!"

"Great Family Vacation "

"Beautiful resort! The room had an amazing view with a huge balcony. The food at all the resort restaurants was delicious. Sometimes the wait for a table at the restaurants was excessive, 1.5 hours+. I wish reservations had been available. Pools were cold, but clean. Loved the area with the 3 hot tubs, plenty of room for everyone. The beach area was clean; however, the swimming area was small. But also clear and clean. I would recommend this resort to anyone. "

"Great resort 😍 I love it "

"Best hotel "

"Clean room and amazing customer service!! "

"We loved everything about this resort! So many fun activities for all ages. The amenities were fantastic and we loved the food. We will definitely be back! "