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Aparthotel

Playa Palms Beach Hotel

4.0 star property

Choose dates to view prices

Playa Palms Beach Hotel offers a peaceful retreat steps from the beach. Enjoy an 18-hole golf course, lounge by the outdoor pool under umbrellas, or find a quiet garden spot. Attentive staff and complimentary WiFi add convenience to this tranquil getaway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
The current price is Rp1.158.024
Rp1.534.167 total
includes taxes & fees
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Garden View

A living room with a TV, a dining area, and a kitchen.

Apartment, 1 Bedroom, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, laptop workspace, blackout curtains

Family Room

  • Ocean view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout curtains

Penthouse

  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Standard with Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Garden View

  • Garden view
  • 23 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Partial Sea View

  • Partial sea view
  • 25 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room Standard with Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Sea View

  • Sea view
  • 33 sq m
  • Sleeps 3
  • Free Wi-Fi

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About the area

Located on a private beach, Playa Palms Beach Hotel is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
View more Aparthotels in Playa del Carmen
Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    1 min walk - 0.1 km
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    2 min walk - 0.2 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    5 min walk - 0.4 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    10 min walk - 0.8 km
  • Central Square
    6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Aldea Corazón
    4 min walk
  • Calle 12
    2 min walk
  • Mandala
    2 min walk
  • Dirty Martini Lounge
    2 min walk
  • La Caprichoza
    3 min walk

About this property

Playa Palms Beach Hotel

  • Upscale boutique aparthotel near Playa del Carmen Main Beach
  • Close to Quinta Avenida and Playa del Carmen Maritime Terminal, Playa Palms Beach Hotel provides a garden, dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and beach towels
    • Beach umbrellas, a 24-hour front desk and tour/ticket information
    • A front desk safe, concierge services and luggage storage
    • Guest reviews give top marks for the pool, helpful staff and location
  • Room features
  • All guest rooms at Playa Palms Beach Hotel offer comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Showers, free toiletries and hairdryers
    • 32-inch HDTVs with cable channels
    • Furnished balconies or patios, kitchenettes and fridges

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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near the sea
  • On the waterfront

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Playa Palms Beach Hotel?

As of 11 Jul 2026, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on 14 Jul 2026 start from Rp1.158.024, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Checkout is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre, just steps away from Calle 12, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Playa Palms Beach Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1020 out of 1848 reviews
Rating 8 - Good. 508 out of 1848 reviews
Rating 6 - Okay. 173 out of 1848 reviews
Rating 4 - Poor. 67 out of 1848 reviews
Rating 2 - Terrible. 80 out of 1848 reviews

Reviews

Verified

10/10 Excellent

Ryan James

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and excellent price for an amazing apartment suite. Walking distance to the beach, shopping and night clubs! Friendly and very helping/attentive staff. Highly recommended.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Hayro Yankel

Liked: Cleanliness, check-in, communication, listing accuracy
Highly recommend this hotel super clean and quiet. The staff there was amazing I definitely will come back again. I Also would like to mention the security there is always on alert all day and specially at night .
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, check-in, communication, listing accuracy
For how affordable the hotel was. It was a great experience, great location, the staff really helpful and friendly
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, check-in, communication, listing accuracy
This property was great. Great proximity to restaurants.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marietta

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect location, walking distance to restaurants, shopping, clubs. But it is very quiet once you enter the hotel. I did not use the pool. Rooms are clean and match the pictures shown on the site. Great service!!!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, check-in, communication, listing accuracy
We really enjoyed our stay at this hotel. It’s within walking distance of both the beach and Calle 5ta, where all the action is in Playa del Carmen. The staff was incredibly friendly and helpful throughout our stay. This is more of a boutique-style hotel. While it is beachfront, there isn’t direct beach access for swimming. One thing I especially appreciated was the nighttime security, which made me feel safe and comfortable. We would definitely return and stay here again.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, check-in, communication, listing accuracy
Nice place, conveniently located. The seaweed was awful so everything smelled really bad but that is not the hotels fault.
Stayed 5 nights in May 2026
Verified

8/10 Good

Tonda

Liked: Cleanliness, check-in, communication, listing accuracy
A charming and peaceful seaside hotel. We liked it a lot. I could suggest a rail to assist getting in and out of the pool, softer pillows. The room and pool area were kept very clean. The beach area is small but adequate. I do suggest replacing beach umbrellas and beach chair cushions very soon. Carlos and all the staff were friendly and helpful. We would stay here again.
Stayed 14 nights in May 2026
Verified

10/10 Excellent

shari

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay! Rooms were clean and staff was friendly. Breakfast was served to us every morning on out patio.it was lovely and very close to everything yet was very quiet.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Ruben

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very friendly, personable and accommodating. The hotel was very unique in architecture and the landscaping was pretty. The location was close enough to walk to all the action but just far enough away for a peaceful stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, check-in, communication, listing accuracy
The room was exceptionally clean. The staff was professional and friendly. We enjoyed the amazing oceanfront view.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, communication
The manager and staff were excellent and friendly.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Madison

Liked: Cleanliness, check-in, communication, listing accuracy
My stay at Playa Palms Beach Hotel was wonderful. The staff was very friendly and attentive, and let me check in early. Alfredo checked me in and was extremely kind, giving me recommendations for food and helping me get acquainted with the area. The room and patio was comfortable and clean, housekeeping left adorable towel animals. The kitchen is well equipped with dishes, cutlery, coffee mugs, etc. I enjoyed the pool, and the areas for washing sand off were extremely useful as the beaches in Playa I visited didn't have them. I found the overall atmosphere very calming, as the hotel was mostly quiet, with my only complaint being the construction noises during the day sometimes.
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice quiet hotel close to downtown and the ocean. The room was very clean, everything was in working order. The staff was very kind and helpful. I highly recommend this hotel. Thank you!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Cindy and James

Liked: Cleanliness, check-in, communication, listing accuracy
Room was beautiful and comfortable. Staff was wonderful. Breakfast was nice. Wish the beach area was larger and extended into the ocean instead of the rocky area. Alfredo was extremely helpful in getting transportation, information, etc. A+++
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place and very well maintained
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, check-in, communication, listing accuracy
Nice pool right outside my room
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

shelley d

Liked: Cleanliness, check-in, communication, listing accuracy
We had a great one bedroom suite with a view of the ocean through the palms. Staff were pleasant and very helpful. A great stay, within walking distance to 5th Avenue and shopping. Fabulous pool, small beach with fantastic view of the ocean. Swimming beach nearby.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and comfortable. Staff is very friendly.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Paul

Small clean property with great staff and safe
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff, great location, clean rooms. This was our second visit there we will be back. They would’ve received excellent, except for our breakfast weren’t delivered correctly
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort, communication
Beach view stunning from the room!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, communication
Love everything about this hotel. Beautiful, scenic, hammock on every patio, pool between rooms, layout of the room. Breakfast was really great, but make sure you order from the front desk the day before! It was a an easy walking distance to town.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a lovely smaller place in a great location- staff are lovely and the rooms are spacious and comfortable. Very friendly helpful staff and good small beach with lovely views
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Kerry

Liked: Cleanliness, check-in, communication, listing accuracy
Staff are very helpful and friendly. Hotel is right on the beach. Hotel is far enough away from the night life so not much noise. This is not an all inclusive, you can order breakfast for $10 us cold meal or $15 us per person for a hot meal. The restaurant next door is very accommodating, you can order and they will bring it right to your room or beach , we used them several times, great food!
Stayed 10 nights in Feb 2026