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Ulasan untuk Ibis Budget Coffs Harbour

2.5 out of 5
Ibis Budget Coffs Harbour
1A McLean Street, Corner Pacific Highway, Coffs Harbour, NSW

Ulasan

6,2
Penilaian 10 - Sangat Bagus. 117 dari 1001 ulasan" "
Penilaian 8 - Bagus. 290 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 248 dari 1001 ulasan" "
Penilaian 4 - Buruk. 197 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 149 dari 1001 ulasan" "

6,6/10

Kebersihan

8,0/10

Staf & layanan

5,8/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

SONIA

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The shower in the room flooded the bathroom, pipe from sink leaking all night bathroom floor wet
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Ken

Disukai: Kebersihan, staf & layanan
Great for an overnight stopover.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Maudee pada tanggal 12 Mei 2024
Hi Ken,Thank you for your feedback, we are pleased to hear that you enjoyed your overnights stay.Kind RegardsIbis Budget C.H

8/10 Bagus

Steven

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My room was small but very clean plus it was in walking distance to the shops and a five minute drive to the beach. And even though my room was right next to the Pacific Hwy it was quiet plus with only one entry i felt safe and secure.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ibis Front Office Team pada tanggal 24 Apr 2024
Thank you for your feedback on your recent stay with us. We are so glad you enjoyed your stay, and that our room had everything you needed for a quick stopover. We look forward to welcoming you back again soon.

6/10 Cukup Baik

Graham

Bepergian bersama keluarga
Disukai: Staf & layanan
Ok for a quick stop over
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ibis Front Office Team pada tanggal 24 Apr 2024
Thank you for your feedback on your recent stay with us. We are certainly an easy & convenient location for our travelling guests to rest. With many local pubs, cafes & shops within walking distance to our hotel. We look forward to more improvements scheduled for this year to ensure our guests overall stay is quality.

6/10 Cukup Baik

Eka

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
The bathroom gets flooded the water from the shower didn’t drain immediately to the drain because the floor waste didn’t have enough gradient and was in the wrong position
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ibis Front Office Team pada tanggal 24 Apr 2024
Thank you for your feedback on your recent stay with us. We as always encourage guests to see us onsite if they have any concerns so we can do our best to ensure a comfortable stay. Although some building flaws do make that diffucult. We have been listening however, & making updates needed for our hotel, many areas currenlty underway. We look forward to the improvements scheduled for this year to ensure our guests overall stay is quality.

4/10 Buruk

Kristen

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Horrible smell, felt dirty before we even walked in, lack of AC working, felt unsafe, otherwise wonderful conversation at front desk. Don’t expect ice or water. Linens and bed were pretty cheap.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ibis Front Office Team pada tanggal 24 Apr 2024
Thank you for your feedback on your recent stay with us. We have been listening & making updates needed for our hotel, many areas currenlty underway. We look forward to the improvements scheduled for this year to ensure our guests overall stay is quality.

8/10 Bagus

Andrea

Bepergian bersama teman
.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jess pada tanggal 29 Mar 2024
Hi Andrea,Thank you for your review!

4/10 Buruk

Edwin

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This place needs a major restoration
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jess pada tanggal 29 Mar 2024
Hi Edwin,Thank you for your review.

2/10 Sangat Buruk

Bruce

Tidak Disukai: Staf & layanan
Our booking "got lost in the technology platform". We arrived around 5pm, and about five other couples were waiting for the staff person on the desk to give us our rooms given that the computer system was not working. She was unable to help. We were tired from a day on the road so went and found other accommodation rather than fight a tedious battle that was probably going to not result in a room for the night. Id never go there again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jess pada tanggal 5 Mar 2024
Hi Bruce,We would like to apologise for your experience with check-in.Thank you for your review.

4/10 Buruk

Andrew

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Shower had no perimeter on the floor to keep water in recess. Towels had to be put on floor to absorb bathroom water. Aircon had not been cleaned or maintained
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jess pada tanggal 5 Mar 2024
Hi Andrew, we would like to apologise about our accommodation not meet your expectations.Thank you for your review.

4/10 Buruk

mario

Tidak Disukai: Kebersihan, staf & layanan
The air conditioning in the room didnot work and when advised receptionist who was rude did not change rooms.not happy
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Jess pada tanggal 5 Mar 2024
Hi Mario,We are sorry our accomodation did not meet your expectations.Thank you for your review.

8/10 Bagus

Akram

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Air fan in the bathroom wasn't working , carpet need chemical clean it's making allergy .
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jess pada tanggal 5 Mar 2024
Hi Akram,Thank you for your review.

6/10 Cukup Baik

John Frederick

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
nice central and economical. there is rust in the shower frames...and a very tired overall to seen finishes.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jess pada tanggal 23 Feb 2024
Hi John,Thank you for your review.

6/10 Cukup Baik

Johan

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
In urgent need of maintenance!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jess pada tanggal 23 Feb 2024
Hi Johan,Thank you for your review.

8/10 Bagus

Hilary

Disukai: Kebersihan, staf & layanan
It was noisy on a saturday night next to the pub but I didnt mind. But Wotif had listed it as having EV car charging which was false. The receptionist denied they had ever claimed to have EV charging facilities.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jess pada tanggal 23 Feb 2024
Hi Hilary,Thank you for your review.After speaking to reception regarding the EV Charger we have contacted Wotif to rectify this error. Thank you for bringing it to our attention and again we would like to apologise for this miscommunication.

4/10 Buruk

Christopher

Tidak Disukai: Kondisi & fasilitas properti
I was given a room that hadn’t been cleaned, bed had been slept in, unmade and dusted with dirt off someone’s shoes. Had to wait 20 mins at front desk for someone to come and reassign me a room. Not much fun after a day of driving.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jess pada tanggal 10 Feb 2024
Hi Christopher,Thank you for your review. Again we would like to apologise for this mistake. Thank you for your understanding.

6/10 Cukup Baik

Aleta, Woongarrah

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Not hotel fault but kids running up and down corridor jumping and knock and running. Was tidy enough and bed was comfy however the room had a smell as well as the toilet room, possibly mould. Cheap stay and will use ibis budgets again.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 10 Feb 2024
Hi Aleta,Thank you for your review! We are glad you found our hotel suitable.

6/10 Cukup Baik

Jerin

Tidak Disukai: Kondisi & fasilitas properti
In need of some urgent maintenance However , adequate for a short stay Value for money
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 10 Feb 2024
Hi Jerin,Thank you for your review.We are glad you found our hotel adequate for your stay.

2/10 Sangat Buruk

John

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Program cancelled 1st booking, no refund. 2nd booking and plans changed after funeral was over, but no change allowed, so no refund. I have never before had a problem with booking a motel or making changes. Enjoy the $286,as i am NEVER going to recommended the motel to anyone, but to avoid it.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Hi John,We booking you have an option for a flexible and a non-refundable rate. In this instance you have chosen the non-refundable rate. Sorry we could not meet your expectations. Thank You for your review.

4/10 Buruk

Lee

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 29 Mar 2024
Hi Lee,Thank you for your review.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your Review!

6/10 Cukup Baik

Basu

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
Good place to stay. In summer, AC in room is preferred.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your Review!

2/10 Sangat Buruk

Nicola

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas
Staff was ok upon arrival. Although when I walked into my room it was not what I expected like in the picture. The carpet on the floor was dirty and sticky, the bathroom had a really bad smell and some of the sheets on the bed had dirty marks. We slept ontop of the beds and put towels on the pillows. The neighbours door kept squeaking every time they opened the door and kept us awake at midnight. I know it was a budget and cheap motel but surely they could keep it abit more presentable.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review.

4/10 Buruk

Johanna

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not sure if they were fully booked out but being put in a room right next to the busy and loud pub next door with 2 young kids wasn't great. To be honest, I felt that the room needed a good scrub.. Sorry.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

4/10 Buruk

Ivan

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I stayed in this property 20 years ago and it’s was okay then. Unfortunately not much maintenance has taken place since then. In this day and age aircon is expected. The room was poorly cleaned and very cramped. I have nice memories of staying here when I travelled for work years ago. I won’t go back, it is now the standard that I would expect for a poor to average youth hostel. If it is not going to be fixed up the owners should think about putting in a shared kitchen and turning into a youth hostel or temporary accommodation. It’s not of the standard to be a motel anymore. I am sorry to say that I won’t recommend this place.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

6/10 Cukup Baik

Bishow

Tidak Disukai: Kondisi & fasilitas properti
For one-day stay not bad but only problem in this hotel is bad odour in toilet...
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Sangat Buruk

Jared

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

6/10 Cukup Baik

Catherine

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
Good spot,close to food places and highway. Needs bathrooms updated, water pressure poor but generally good. Will stay again
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We are glad you enjoyed your stay with us!

4/10 Buruk

Dana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

6/10 Cukup Baik

Tim

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review.

2/10 Sangat Buruk

Sylvester

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Go somewhere else, anywhere else
There's a reason why they are called budget hotels. The place is in desperate need of upgrading. From broken air-conditioning to doors not latching properly (I had to slam the door for it to close). The $18 buffet breakfast consist of 3 types of cereal, 2 toasts, yoghurt, pancake, tea and coffee, juice (so don't expect bacon and eggs). Also, if more than two appliances are used at the same time, it will short circuit the mains. It happened when guests tried to put the kettle on, whilst the toaster and pancake machine were already being used.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Sangat Buruk

Wayne

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was discusting i was given a disability room when im not disabled the walls were filthy the water run out ofvthe room the window in the bedroom would not seal and had a broken seal i would never recommend this property at all it needs renovation down i have stayed at other Ibis property's but this has put me off staying at any others they should be ashamed and its not the staffs fault at all
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Sangat Buruk

Zammer

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Sangat Buruk

Urvashi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
After a long drive and finally reaching, we were asked to wait 45mins for our room. Place looks run down and the foyer is full of cobwebs. No exhaust in the bathrooms so be sure it will feel like a sauna. Rooms are stuffy. Will not be staying here again.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Sangat Buruk

Davin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Oh dear, where to start? Terrible- Dirty, overpriced, abusive staff, most pathetic motel I’ve ever stayed in.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Sangat Buruk

John

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
With a supposed rating of 7.5/10 and a cost of $208 for our standard room on 3rd January, this was a real let-down. Those giving the 7.5 rating must be easily pleased. My wife entered the room first, came out and said, "I don't know whether to laugh or cry." Would-be travellers should look closely at the photo of the standard room, for what you see is what you get. Other than the bed, in one corner is a shelf on which are the tea-making items. Beneath this shelf is the small but adequate fridge. In the other corner is another small shelf. Attached beneath the shelf is a small metal bar which serves as the only "wardrobe" - providing you have brought your own coat hangers - the one shown in the photo was missing in our room. Beneath the shelf and actually "in the wardrobe" is the only chair in the room. The only other place in the room for storage is on the floor - and there is not much of that to spare. I hope that Lauren (see her review on 23 December) was also staying in Room 18. If not it would seem that problems with drainage and floor levels in the showers may be a common problem. I didn't bother finding out what the "Free WiFi restrictions" were, but I couldn't get reception in our room. The Ibis is now on our "never again" list. At least the other two on our list were cheap, so we got what we paid for on those occasions.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 10 Feb 2024
Hi John,Thank you for your review.We would like to apologise that you did not find our hotel up to your standards.

2/10 Sangat Buruk

Rachel

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This was the most unsafe and terrible stay I’ve ever stayed in and I had my 2 children with me.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

4/10 Buruk

Rita

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review.

2/10 Sangat Buruk

Rodney

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wow no A/C if known before booking would not book this place.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Sangat Buruk

Scott

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great if you like pub music until all hours of the
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your Review!

4/10 Buruk

Suzanne

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review.

4/10 Buruk

Sari

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Quite disappointing, either the air conditioner did not work or it couldn't be turned on because there was no remote, there was only a small window could be cracked open for some airflow. The bathroom stank of straight bleach, carpets were stained. To top it off our cards stopped working on the second day, luckily reception was there. For the price we paid, I was not impressed at all.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

6/10 Cukup Baik

Christine

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The staff were lovely. Breakfast, which was included, had a good choice of items. Comfortable, clean beds. Ibis can afford to renovate this property. The bathroom had no ventilation, the exhaust fan didn't work, it smelled strongly of bleach - probably to control the mould - and there was a notice to keep the bathroom door closed when showering or we would have to pay $1700 if it set off the fire alarm 🙄.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. we are glad you found our staff lovely!

4/10 Buruk

Matthew

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very very basic motel. Bathroom had mould on the walls. Don’t recommend
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

8/10 Bagus

Karen

Bepergian bersama teman
Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review.

2/10 Sangat Buruk

Caroline

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

4/10 Buruk

Jeffrey

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review.

2/10 Sangat Buruk

Sharon

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No air conditioning, broken fan and a screen less window that opens a few cm ,mouldy bathroom ,thick dust on bed frame & filthy carpet (you know it’s dirty when a teen boy thinks it’s gross) …overpriced
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Sangat Buruk

Lauren, Mango Hill

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jess pada tanggal 1 Feb 2024
Thank You for your review. We apologise that we did not meet your expectations.