Pantai
Cek ketersediaan

Ulasan untuk ibis Coleraine Riverside

3 out of 5
ibis Coleraine Riverside
3 Riverside Park North, Coleraine, Northern Ireland

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 68 dari 109 ulasan" "
Penilaian 8 - Bagus. 30 dari 109 ulasan" "
Penilaian 6 - Cukup Baik. 6 dari 109 ulasan" "
Penilaian 4 - Buruk. 2 dari 109 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 109 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Rebecca

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great spot locatio
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 9 Mei 2024
Hi Rebecca, Thank you for your review. I am pleased to hear you enjoyed your stay with us. We hope to welcome you back soon!Kind Regards

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice hotel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 9 Mei 2024
Hi Brian Thank you for your review. I am pleased to hear you enjoyed your stay with us. We appriciate your comments as it helps us to improve our guest experience. We do hope to welcome you back soon! Kind Regards,

10/10 Sangat Bagus

Andrew

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An absolute pleasure to stay there. Everything was perfectly done. Food and staff was amazing. Highly recommended
Menginap 2 malam pada bulan April 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 1 Mei 2024
Hi Andrew, Thank you very much for your kind review. I am pleased to hear you enjoyed your stay with us! The team will be pleased to hear this also. We hope to welcome you back soon. Kind Regards,

8/10 Bagus

Donald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient and nice staff
Menginap 2 malam pada bulan April 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 8 Mei 2024
Hi Donald, Thank you for your review. I am pleased to hear you enjoyed your stay with us, the team will be pleased to hear this also! We hope to welcome you back soon. Kind Regards,

10/10 Sangat Bagus

Michael, Waltham

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Recently had a complete upgrade with carpet, paint, furniture, etc.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 22 Apr 2024
Hi Michael,Thank you for your review. I am pleased to hear you enjoyed your stay with us!We hope to see you again in the future. Kind Regards,

10/10 Sangat Bagus

Deborah

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, fasilitas
Very clean very helpful staff
Menginap 2 malam pada bulan April 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 6 Apr 2024
Hi Gary, Thank you for your review. I am pleased to hear you enjoyed your stay with us. The team will be pleased to hear this also!We hope to welcome you back soon. Kind Regards,

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This IBiS is fairly new and the hotel generally and the room were modern and immaculate. Good value.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 28 Mar 2024
Thank you for your review. I am pleased to hear you enjoyed your stay with us! We hope to welcome you back in the future. Kind Regards,

6/10 Cukup Baik

Alan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good stay
Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

Bertie

Disukai: Kebersihan
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very spacious clean room. Very polite staff.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 16 Feb 2024
Hi Mark, Thank you for your review. I am pleased to hear you enjoyed your stay with us. We hope to see you again in the future!Kind Regards,

2/10 Sangat Buruk

Bertie

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Me and my partner stayed 4 nights in this particular hotel and enjoyed area so much we decided to extend our stay for a further 2 nights! But due to staff was some sort of mix up and couldn’t stay but already had payed for extra nights and accepted booking! Due to this unfortunate circumstance we lost out on refund which is daylight robbery, no attempt to amend this in anyway at all no compromise just left to sort accommodation ourselves which caused us so much grief as we had important hospital appointments and couldn’t in anyway not go as was main purpose of staying in first place! Absolutely appalling at the behaviour and staff professionalism with handling this matter especially with the amount of money no less that we spent at establishment! No customer care or safeguard at all ! Terrible experience in end up which is such a shame! We both feel saddened to say the least considering it is in the middle of a complete takeover can only hope for better customer service and courtesy! Good Luck!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 16 Feb 2024
Hi Bertie, Thank you for your review. Due to hotel policy, we are a non smoking hotel and we do not tolerate any kind of guest misconduct under any circumstances. Unfortunately during your stay we found evidence of guest misconduct which is why you received no refund. I understand this may be frustrating for you however by law we cannot tolerate this. I hope you understand the reasoning behind this decision. Kind Regards,

10/10 Sangat Bagus

Bertie

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Bertie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect!
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Alicia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Would recommend this hotel to anyone staff were all so helpful and friendly and the hotel was clean and modern very nice
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Riverside Hotel Coleraine pada tanggal 12 Feb 2024
Hi Alicia,Thank you for your review. We're glad you and your friends were impressed with our service and your experience of our newly refurbished hotel! Please come and see us again.

10/10 Sangat Bagus

Phill

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Darren

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Couldn’t fault a thing, rooms were clean, beds were comfy, breakfast was delicious. Staff went above and beyond. Even had an issue where I’d left the car lights on and drained the battery, but without any delay they had a guy out there with jump cables and it was working again in no time. Massive thank you to everyone at The Riverside Hotel.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 6 Feb 2024
Hi Darren, Thank you for your kind review. I am pleased to hear you enjoyed your stay with us. We hope to see you again soon!Kind Regards

10/10 Sangat Bagus

S

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A really lovely place to stay. Our room was spotless and cosy. The hotel was very modern and clean. The staff were all very friendly and the food was first class! Would highly recommend this hotel.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 5 Feb 2024
Hi There, Thank you for your kind review. I am pleased to hear you enjoyed your stay with us. The team will be pleased to hear this also! We hope to see you again in the future. Kind Regards,

6/10 Cukup Baik

HOWARD

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Nice hotel
Nice place, excellent location, currently undergoing renovation /upgrading however this was professionally managed as not to impact their guests adversely.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 31 Jan 2024
Hi there, Thank you for your review, I am pleased to hear you enjoyed your stay with us. We hope to see you again in the future. Kind Regards,

6/10 Cukup Baik

steve

Traveler bisnis
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Dianne

10/10 Sangat Bagus

June

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Hotel
We spent 3 nights at Riverside Hotel and it was excellent. No complaints at all. Reception staff friendly and helpful. Large comfy bed and spacious room. Everything very clean. Delicious breakfast which was lovely and hot! Location was great too. Right beside plenty of shops, restaurants and a lovely path to walk along the River Bann. Would definitely stay again!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 22 Jan 2024
Hi June, Thank you for your kind review. I am pleased to hear you enjoyed your stay here at the Riverside Hotel. The team here will be pleased also!We hope to see you again in the future.Best wishes and take care, Kind Regards

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Walk to downtown. Close to takeaway food outlets and large supermarket.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Maddy- Reception Manager pada tanggal 13 Jan 2024
Hi Michael, Thank you for your review. We hope you enjoyed your stay with us. Kind regards,Maddy

10/10 Sangat Bagus

Melissa

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Salman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Desember 2023

8/10 Bagus

Martin

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Taner

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Scott

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great friendly staff the room was basic but what u need for hotel room
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Maddy- Reception Manager pada tanggal 16 Des 2023
Hi Scott, Thank you for your review. I am pleased to hear you enjoyed your stay with us!Kind Regards,

8/10 Bagus

Matts

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan November 2023

10/10 Sangat Bagus

Phill

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel excellent staff, they are having a refurb but there was no disruption during my stay. will stay here again next time i am in coleraine
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Maddy- Reception Manager pada tanggal 14 Des 2023
Hi Phil,Thank you for your revie . I am pleased to hear you enjoyed your stay with us. The team will be pleased to hear this also!Kind Regards,

10/10 Sangat Bagus

Bernadette

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very happy with my experience at hotel, food very good and great breakfast. There was some alterations going on but this did not affect my stay, the hotel did phone day before to inform us. Overall very happy with hotel, food and staff were very friendly and accommodating
Menginap 2 malam pada bulan November 2023
Tanggapan dari Maddy- Reception Manager pada tanggal 29 Nov 2023
Hi Bernadette, Thank you for your kind review, I am pleased to hear you enjoyed your stay with us. We hope to see you again in the future!Kind Regards,

10/10 Sangat Bagus

kevin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic breakfast and the room was warm and quiet.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Maddy- Reception Manager pada tanggal 29 Nov 2023
Hi Kevin, Thank you for your review, I am pleased to hear you enjoyed your stay with us!We hope to welcome you back soon. Kind Regards,

10/10 Sangat Bagus

Trystan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Room was great, comfy bed. Decor outdated and no usb for chargers which is now standard in hotels. Otherwise fine.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Maddy- Reception Manager pada tanggal 29 Nov 2023
Thank you for your review, I am pleased to hear you enjoyed your stay with us, the hotel is currently undergoing refurbishment, the rooms will soon have a much brighter and more modern look. We hope to welcome you back soon.

10/10 Sangat Bagus

louise

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Breige

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

lorraine

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had the best time, the staff went over and beyond to help us, lovely people, will def come back :)
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Maddy- Reception Manager pada tanggal 3 Nov 2023
Hi Lorraine,Thank you for your kind review. The team will be pleased to hear this!Kind Regards,

8/10 Bagus

Joseph

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Maddy- Reception Manager pada tanggal 3 Nov 2023
Thank you!We hope you enjoyed your stay.We hope to see you again in the future.Kind Regards

8/10 Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Well equipped hotel, good location
Good quality hotel on a large trading estate, with shops & restaurants. Hotel was big, clean & well equipped. Hotel ajoins a bar where foid is served and there was live music. It's probably best to have a hire car, as we did, if staying here as it's not in town centre.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Maddy- Reception Manager pada tanggal 2 Nov 2023
Hi Susan, Thank you for your review. I am pleased to hear you enjoyed your stay with us. We hope to see you again in the future. Kind Regards,

10/10 Sangat Bagus

Kate

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Anthony

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value hotel
Good hotel and value for money in the area. Staff very pleasant and helpful
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Maddy, Reception Manager pada tanggal 2 Nov 2023
Hi Anthony, Thankyou for your review. I am pleased to hear you enjoyed your stay with us. The team will be very pleased to hear this also. We hope to see you again in the future. Kind Regards,

8/10 Bagus

Shirley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff at this hotel were so friendly and helpful which made the stay good! The room itself was a bit depressing - a bit like a hospital room. But it was situated well to access spots to visit in the north and there is a nice little walk along the river you can stretch your legs. The hotel is basically adjacent to a mall where theres stores to access, including a grocery store, and theres a restaurant in the hotel thats ok with a breakfast continental as well as the ability to order hot stuff.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Maddy- Reception Manager pada tanggal 19 Okt 2023
Hi Shirley, Thank you for your review, I am pleased to hear your stay with us! The hotel is about to undergo renovations for our rebranding in the new year!We hope you will return to stay with us in our newly renovated hotel in the future!Kind Regards,

10/10 Sangat Bagus

James

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were fantastic
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Maddy, Reception Manager pada tanggal 17 Okt 2023
Hi James, Thankyou for your review, I am pleased to hear you enjoyed your stay with us! The team will be pleased to hear this. We hope to see you again in the future, Kind Regards,

10/10 Sangat Bagus

ruth

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We both enjoyed our stay in the Riverside Hotel in Coleraine staff was brilliant
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Maddy, Reception Manager pada tanggal 13 Okt 2023
Hi Ruth, Thankyou for your kind review. I am pleased to hear you enjoyed your stay with us! We hope to see you again in the future!Kind Regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Helt ok för en natt, men inget ort jag planerar att åka till igen.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Maddy, Reception Manager pada tanggal 13 Okt 2023
Thankyou for your review. We hope to see you again!

6/10 Cukup Baik

John

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Poor media policy
Decent hotel if a little pricey. Good location but you will need a car. You can’t connect a streaming device or cast a phone to TVs, really bad policy to disable access. You can’t even access menu on tv. I wouldn’t stay here again for that reason.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Maddy- Reception Manager pada tanggal 20 Sep 2023
Hi John, Thanks for your review. Sorry to hear about your experience, as for the menus, there is menu's available at reception or in the restaurant. The whole hotel is disability friendly just to let you know. As for the TV's, you can cast a device to our TV's! I hope this doesn't effect your stays with us in the future!

10/10 Sangat Bagus

Mr John

Bepergian bersama keluarga
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Reception pada tanggal 17 Sep 2023
Thankyou for your review! It is much appreciated, we hope to welcome you back to the Riverside Hotel in the future! Kind Regards, Hotel Reception

10/10 Sangat Bagus

John

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Reception pada tanggal 17 Sep 2023
Thankyou for your review! It is much appreciated, we hope to welcome you back to the Riverside Hotel in the future! Kind Regards, Hotel Reception

8/10 Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Can not book meal deals as with Premier Inn. Booking was confusing. Otherwise very good.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Maddy- Reception Manager pada tanggal 17 Sep 2023
Hi William, Thankyou for your review. As we are no longer Premier Inn, the incentives are no longer the same. I hope the booking process wasn't too confusing for you. We always recommend to book directly!If you have any issues you would like to raise regarding the booking process do not hesitate to get in contact with us. Kind Regards,Maddy,Reception Manager

10/10 Sangat Bagus

Bruce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Hotel Reception pada tanggal 17 Sep 2023
Thankyou for your review! It is much appreciated, we hope to welcome you back to the Riverside Hotel in the future! Kind Regards, Hotel Reception

10/10 Sangat Bagus

Carla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Hotel Reception pada tanggal 17 Sep 2023
Thankyou for your review! It is much appreciated, we hope to welcome you back to the Riverside Hotel in the future! Kind Regards, Hotel Reception