Cari Kondominium di Cologne

"Alles war top,nur die Hotelmanagerin war überhaupt nicht nett zu unseren Kindern die sehr lieb waren.."

"We arrived early and were told our room would be ready by 1:00 PM. When we returned, there was a technical issue with the door, and unfortunately after about two hours the problem still could not be fixed. The wait and back-and-forth were frustrating, but I do want to give credit to the staff for how hard they tried to help. They kept us informed, made sure we were comfortable, and ultimately offered to move us to a sister hotel with a cathedral view. While the experience was inconvenient, I...

"Sehr zu empfehlen "

"Tolles Hotel, tolles Personal, bequeme Betten. Tolles Restaurant "

"Really convenient location- we were obviously close enough to airport for easy reach, but also train into centre from here for Christmas markets was super easy. Lovely staff and great barman got us far too merry! "

"The room was okay. Bed was the best part because it was comfortable. TV barely worked. Was almost impossible to use. Staff were okay as well. Not the most polite but at least somewhat helpful. Parking wasn’t ideal. I had to park somewhere else temporarily because I needed a code to get into the parking. Why not just have a ticket and validation system for guests. Breakfast was cheap (€13) but very basic. No sausages or anything warm. Coffee was tasty. "

"Das Personal war überall sehr freundlich, das Frühstück wirklich gut und am Wochenende bis 11 Uhr auch sehr angenehm. Was gar nicht geht sind die Fenster im Zimmer, die absolut undicht sind. Es zieht rein, ganz zu schweigen von dem Lärm wenn man Richtung Tankstelle wohnt. Hier trifft sich bis spät in den Morgen die Jugend und ist nicht gerade leise. Die Fenster sollten dringend erneuert werden. In einem anderen Zimmer war es das selbe, also liegt es sicher am Alter der Fenster. Sonst war alles...

"Excellent customer care! Very clean and friendly staff"