"On the 2nd day of my stay I needed to have my mattress adjusted because as I stated to the front desk I kept on slanting downwards on the bed i figured it out let the person that came to check know that they had a KING size mattress on a queen size bed frame so there was a 4-5 inch overhang. The man that came also acknowledged the problem and said he would let front desk know that they had the wrong mattress on the bed frame.
On Saturday I also let them know that the air conditioner was making a lot of noise front desk said they would send someone over but as far as I know no one came and Also on Saturday I did go out and come back around 2 thinking that my room would be tidied up but it wasn’t so I just told the maid that was cleaning in the next room she didn’t have to do my room since I thought 2 pm was kinda late.
I’m very pleased with your staff-from the day I checked in and checked out whoever was working (day n night shift) were really awesome and people friendly."
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