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Ulasan untuk La Quinta Inn & Suites by Wyndham Columbus State University

2.5 out of 5
La Quinta Inn & Suites by Wyndham Columbus State University
2919 Warm Springs Rd, Columbus, GA

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 223 dari 1003 ulasan" "
Penilaian 8 - Bagus. 250 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 188 dari 1003 ulasan" "
Penilaian 4 - Buruk. 144 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 198 dari 1003 ulasan" "

6,6/10

Kebersihan

7,6/10

Staf & layanan

5,6/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

5,6/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Adraine

Bepergian bersama keluarga
Wyndham and La Quinta need to take their names off this place it is embarrassment to both their brands!The air conditioner was dislodged from the wall we could see the outside. The fridge,micro and light were plugged into a surge protector that didn’t work as did several of the lights in the room. We battled bugs the whole time. Rust in tub. Filthy! So much for breakfast the first day - employee telling everyone owners didn’t order it then proceeded to pour out laundry in food area. I will be calling both corporate offices of Wyndham and La Quinta to complain.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 22 Mei 2024
Thank you for your feedback, however, you did not make any complaints during your stay. As for the comment you made regarding "laundry poured out at breakfast ", I was taking the dirty towels and replacing them with clean towels due a leak in the coffee pot. Please proceed with Corporate, as we are a private establishment, and no refund will issued. Have a lovely day.

2/10 Sangat Buruk

Dulce

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worst place Bathroom had a leak in the sink, no pool, AC did not work and no room service. For breakfast they had only coffee.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Monica pada tanggal 22 Mei 2024
Thank you for your feedback.

6/10 Cukup Baik

Alicia

The shower curtain was nasty and the hotel needs a renovation! Room could have been cleaned better
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 22 Mei 2024
Thank you for your feedback.

2/10 Sangat Buruk

Carmen

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property outside and inside were dirty, the Continental breakfast was nasty black coffee, and powder creamer, and 6 slices of bread displayed to toast in a dirty toaster for all hotel customers I had reserved a room on Expedia for a week believing that I was going to get the room in the website only to be disappointed and upset. I stood 1 night out of necessity but the next morning I checked out. Couldn't get out of that hotel soon enough. La Quinta in Columbus GA out of exit 7A or 7B don't remember the exit well I guess I want to forget that experience DO NOT STAY.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Monica pada tanggal 1 Mei 2024
Carmen Estrella, good morning...So, first things first, your reason for leaving early, as you stated, you had to get back home. Secondly, I was gracious enough to only charge you for one night. Third, the property definitely wasn't dirty on the inside nor outside. You tried to check in early, and was told early check in wasn't available at the time and to return at 11:30. I was actually cleaning the lobby when you came inside. With that being said, your review is exaggerated and you could have simply canceled when you tried to check in early. Thank you.

2/10 Sangat Buruk

analia

Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

Elizabeth

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 22 Mei 2024
Thank you for your feedback.

6/10 Cukup Baik

Kim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The people who worked there tried to keep up with everything. I reported a problem and they a=can only pass it on to the owners.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 22 Mei 2024
Thank you for your feedback. However, we do not pass everything onto the owners.

2/10 Sangat Buruk

Kevin

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monica pada tanggal 1 Mei 2024
Thank you for your feedback.

4/10 Buruk

Dorine

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This hotel looks like nothing on the pictures provided here on Expedia. Please update. The hotel smells terrible even on non emailing rooms
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

2/10 Sangat Buruk

Kenneth

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

6/10 Cukup Baik

Diane

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Outdated smells no towels in the room then told they were out of bath towels hair dryer broken
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

8/10 Bagus

Nancy

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 22 Mei 2024
Thank you for your feedback.

2/10 Sangat Buruk

Ione

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty, bad condition
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

2/10 Sangat Buruk

Joseph

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Sheets had holes. Bathroom fan was coming out of the ceiling door wouldn’t shut all the way and there was no key required entry so anyone could come in. The pictures are lies. Please do not stay here.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

8/10 Bagus

Brian

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 22 Mei 2024
Thank you for your feedback.

4/10 Buruk

Sara

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Average property/facility. Room smelled musty and likely was previously smoked in. Bathtub drained but not fully and had standing water over night which is likely contributing to the musty/moldy situation in the room. Carpet was also damp and not very clean. Breakfast was continental and very minimal selection.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

4/10 Buruk

Marlyn

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

6/10 Cukup Baik

KIRAN

Traveler bisnis
Expedia showed as breakfast included and pool view when I booked. But there was no breakfast or pool view room.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

10/10 Sangat Bagus

Mykaela

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
easy checking in and out
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
Thank you for your feedback and for choosing Laquinta.

2/10 Sangat Buruk

Zachary, Weir

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Crew stayed here one night and refused to return due to the filth.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Staff pada tanggal 3 Apr 2024
Your crew was filthy, your crew tracked dirt in/out of the hotel, and your crew smoked in the rooms. We were quite happy that your crew left.

2/10 Sangat Buruk

Sean

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The place was a dump. No breakfast no towels dirty horrible three nights.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

4/10 Buruk

Regina

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
There was black mold around soap holder in the tub as well as a film that was a darker color white which means they do not actually clean the tub but rather rinse it out instead. The toilet lid was very noisy and made of plastic and the attachment part behind the seat was also not locked into place
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

2/10 Sangat Buruk

Ralph

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Arrived for 3pm check-in and told rooms not ready yet. Finally, checked in at 4. Room had very strong smell of tobacco for a non-smoking room. We had to open the window which looked out on their dumpster.That didn't help very much. Room was well worn , bathtub water could not be shut off completely, bathroom door scratched badly as if an animal (dog?) was trying to get out. Board of health in Columbus should inspect! Cannot believe this is a Wyndham property! We ended up there as it was the only place available in Columbus GA on Feb. 1st,2nd and 3rd. We were there for a ceremony at Ft. Moore. .
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

2/10 Sangat Buruk

John

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property condition was rundown and dirty. The room smelled like smoke (it was a non-smoking room) and there was a cat in the room left by the previous guest. Just plain scary. I checked out after one night after I found another hotel.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

10/10 Sangat Bagus

Trisha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have no complaints. I slept like a log.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
Good morning. Thank you so very, much for your feedback and for choosing Laquinta.

2/10 Sangat Buruk

Glorimar

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Staff so friendly. No breakfast because they were out of supplies..Cockroaches everywhere No recommended ! !
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Monica Houston, AGM pada tanggal 3 Apr 2024
We apologize for the inconvenience; thank you for your feedback.

2/10 Sangat Buruk

Kayley

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
When we arrived the whole place stunk, unclean, waited 5 minutes at the desk while the receptionist stayed on her cell phone having a conversation. Needless to say we cancelled the booking and found another hotel.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Electric issues
The staff was wonderful very kind. But we had some issues with our room. Very outdated and really needs an upgrade for a Whyndam was rather dissapointed. We had exposed electrical outlets which when ya plugged in cell phone and moved the wires the lamp went off. Batt counter sink plug would not keep cord in and kept tripping. We also had a hole in the wall by one bed. Carpet had what looked like gum on it needed cleaning and relayed in spots.
Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel was deplorable not fit for even an overnight stay. Talked with hotel clerk and 1 night stay was supposed to be canceled. This hotel should not even be allowed to accept reservations.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Samantha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

IRENE

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas
Air conditioning was too loud cannot check me in according to staff they cannot find my reservation they also have a dirty bathroom and the picture posted in website is totally not what the place looks. I took pictures of the room they gave us.
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Aiden

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrible place to stay
Bugs in room, stains on sheets, hairs on sheets.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari FDSR pada tanggal 4 Jan 2024
Good day to you...

2/10 Sangat Buruk

Jade

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Our shower did not work. And there was no light in the room
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari FDSR pada tanggal 4 Jan 2024
You were operating your shower incorrectly and all of your lights did work. Nice try...have a good day.

2/10 Sangat Buruk

Emily

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I don’t wanna stay here. There’s roaches. I would like a refund
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari FDSR pada tanggal 4 Jan 2024
We will not be issuing you a refund as you did not make staff aware so that we could accommodate you.

2/10 Sangat Buruk

linda, Puyallup

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Inside the the hallways and walls were scratched up and the ceiling was leaking into a bucket. The door kept sticking making it hard to close and the bathroom had a few roaches. We won’t be staying here ever.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari FDSR pada tanggal 4 Jan 2024
Thank you for your feedback.

10/10 Sangat Bagus

Franklin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One of the better hotels in the area
Friendly staff, assisted me with a earlier check-in. Room was very clean and there was little foot traffic and quite location.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Monica pada tanggal 4 Jan 2024
Good morning. Thank you so very much for your positive feedback and for choosing Laquinta.

2/10 Sangat Buruk

Kristine L

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad place
The toilet had overflowed was not working we had nowhere to go as no more rooms were available. Very upset no refund from the hotel said Hotels.com! So herr I am asking for my money back
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari FDSR pada tanggal 4 Jan 2024
We apologize for the inconvenience; no refund will be issued.

2/10 Sangat Buruk

Zack

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari FDSR pada tanggal 4 Jan 2024
Thank you for your feedback.

6/10 Cukup Baik

Donna

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari FDSR pada tanggal 4 Jan 2024
Thank you for your feedback.

2/10 Sangat Buruk

Jack

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel did not match pictures advertised online, hotel room and mattress had human bodily fluids on them.
Menginap 1 malam pada bulan November 2023
Tanggapan dari MH pada tanggal 6 Des 2023
Yet you stayed your full stay and never complained to the staff?

4/10 Buruk

David

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari FDSR pada tanggal 4 Jan 2024
Thank you for your feedback.

6/10 Cukup Baik

sabas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan November 2023
Tanggapan dari Staff pada tanggal 29 Nov 2023
Thank you for your feedback; we apologize for the inconvenience.

2/10 Sangat Buruk

Colleen

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This establishement should be shut down
Menginap 1 malam pada bulan November 2023
Tanggapan dari Staff pada tanggal 29 Nov 2023
But it won't be...

2/10 Sangat Buruk

William

Worst hotel stay of my life
This is a rotten hotel. The phone in the room didn’t work. The ac unit made a screech sound. Something fell behind the refrigerator at night. The tub is rusted. The door frames were beat up. Everything was dingy. The lighting was terrible. The furniture was old and beat up. Other than that it was ok except you could hear thru the walls.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Staff pada tanggal 29 Nov 2023
So we shouldn't look forward to seeing you anymore? Have a lovely day!

10/10 Sangat Bagus

kathryn

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari Staff pada tanggal 29 Nov 2023
Thank you for your feedback and for choosing.

4/10 Buruk

Jocephus

Traveler bisnis
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The staff was friendly but the property was poor looking the rooms was not up to dated one of the bed coveing had red spots on it. The shade did not go all the way down which allowed the morning light to enter the room.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Staff pada tanggal 29 Nov 2023
Thank you for your feedback; we apologize for the inconvenience.

6/10 Cukup Baik

Bridget

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
When I entered the hotel I was greeted by someone in their night clothes asking if I needed to check in. Then they say the have free breakfast, but it was only cereal with milk that was one day from being spoiled.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Staff pada tanggal 29 Nov 2023
Thank you for your feedback; we apologize for the inconvenience.

4/10 Buruk

Trevor

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Stay as a last resort.
Booking and check in was standard. Hotel is dingy and in poor repair. Complimentary breakfast was cereal on Friday, nothing on Saturday, and Sunday was cereal, bread for toast, and hostess mini muffins ( and somewhat palatable coffee). The room was clean but missing the smoke detector. The bathroom toilet was clogged upon arrival and I was issued a plunger upon speaking with the front desk. I actually had to go to the fr nt desk because the phone in the room was inoperable. The most unfortunate part of the stay was seeing roaches in the lobby/ breakfast area Sunday morning and another crawled out of my luggage the morning we were leaving.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Staff pada tanggal 29 Nov 2023
Thank you for your feedback; we apologize for the inconvenience.

6/10 Cukup Baik

Royce

Disukai: Kebersihan, staf & layanan
Great location for my needs, however, the property itself was old and warned out (especially the carpeting). Staff was very professional and courteous.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Monica Houston, AGM pada tanggal 29 Nov 2023
Thank you for your feedback; we apologize for the inconvenience.

2/10 Sangat Buruk

Robert

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Not Enough Lipstick For This Pig
This Hotel would have gotten a bad rating as a 1 star much less as a LaQuinta. I can't fault the staff they were polite and professional but there really is no excuse for LaQuinta to allow a hotel even a franchised hotel to be in this run down condition. The majority of the ceiling was falling down from apparent water damage. Holes in the walls. Rusted fixtures. Broken plug in plates. Horrible water pressure and the shower nozzle was way off center. Missing ceiling panels in hallways with exposed wires and cables in plain sight. In addition, the bulk of the hotel smelled of pot. We had booked two nights but left after one sure expect someone to refund that one night.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Staff pada tanggal 2 Nov 2023
Your name is an embarrassment...