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"The hotel was clean and cozy"

"The staff was wonderful and friendly and helpful, but the property was not clean and it was frankly unsafe. I purchased this under the impression that I would have access to a fitness center and the fitness center was closed down. The pool was empty. And there were paper signs leading to the hotel lobby. The indoor floor was cement and the ceilings were missing in many places. Multiple times I got lost trying to find my way out and ended up in an active construction site once with wet cement and the door locked behind me so I had to wander through the construction site to find my way out. I would have really liked to rebook somewhere else, but I was not able to do that. I never leave bad reviews. I just usually don’t leave any at all if I’m unsatisfied. But this one was definitely one for the books."

"Wished I had maid service and I had to ask for extra towels. Also I had asked for a handicap room, I didn’t think it was "

"It's not most attractive on the outside. Inside was clean, roomy, functional. The bed was comfortable. My only question, though not necessarily a complaint, was no shampoo, etc ? "