Is Hotel Mac pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 150.00 per accommodation, per stay. A cleaning fee of USD 150.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Mac?

Self-parking is free at this property.

What time is check-in at Hotel Mac?

Check-in start time: 3:00 PM; check-in end time: midnight.

Where is Hotel Mac located?

Located in Point Richmond, this hotel is 0.8 mi (1.3 km) from San Francisco Bay and within 9 miles (15 km) of San Pablo Lytton Casino and Hilltop Mall. Larkspur Ferry Terminal and Berkeley Marina are also within 9 miles (15 km).

Hotel Mac Reviews, Deals & Photos 2025

10/10 Excellent

Kathy

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is absolutely beautiful. Softest towels ever in a hotel stay. Very clean. Very comfortable bed. Kitchen is cute very clean Love the Kerrig and they offered Decaf coffee Extra blankets and pillows. I recommend this hotel. I feel I got the 5 star room. I scored. Very happy customer.

Stayed 2 nights in Aug 2025

8/10 Good

Chantal

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We arrived at night and it was a little bit hard to find our unit. However, once we got in, it was very nice. Just be sure to read your instructions all the way through before you get there and it will be much easier.

Stayed 1 night in May 2025

10/10 Excellent

Alfonso

27 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I will definitely be staying here again!

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

21 Oct 2023

Liked: Cleanliness, staff & service, room comfort

Great place to stay, close to family & great eating

Stayed 3 nights in Oct 2023

10/10 Excellent

Cecilia

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed a lovely dinner at BiamcoVerde, then a wonderful play at Masquers, stayed in a beautiful room, then enjoyed breakfast across the street, and shopping around town. Four thumbs up!

Stayed 1 night in Nov 2024

10/10 Excellent

David

29 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely accommodations

Stayed 1 night in Sep 2022

10/10 Excellent

Helen

7 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious beautiful comfortable room. So easy to get around and lovely areas to explore nearby. Good communication between us and property management

Stayed 3 nights in Jul 2024

8/10 Good

Jim

9 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in Point Richmond

Nice room. Small but comfortable. It felt like a cozy B&B.

Stayed 2 nights in Apr 2023

10/10 Excellent

Erica

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There are several properties associated with Hotel Mac. We were in the Annex which was a very nice well kept building. It is near a railyard so there was some noise related to that. The hotel provided earplugs which neither myself nor my husband used and we both slept well.

Stayed 1 night in Nov 2024

10/10 Excellent

Rick

15 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I expected a lot from the reviews that I read online and we were very pleased with our room and the property overall. We’re planning another stay in about 3 weeks

Stayed 1 night in Sep 2022

10/10 Excellent

Stephanie

19 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel in a very interesting part of Richmond. Near the ferry to San Francisco. Hotel has convenient parking and nice, clean rooms. I also liked the check-in process, which was done via texts and codes.

Stayed 5 nights in Jul 2023

6/10 Okay

Alexi

18 May 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Nice room and location

Good location and nice room! It would be nice if there was a reception or someone to talk to. Having to call someone is not as convenient and staff was not always friendly or helpful. Nice to be able to walk to coffee shop and restaurants. Overall recommend the place!

Stayed 4 nights in May 2024

6/10 Okay

George

28 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

To many gate codes. Room was pleasant to be in. Manager could have been more helpful. Housekeeping staff were very courteous and helpful. To much train noise.

Stayed 3 nights in Nov 2023

10/10 Excellent

Julie

17 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was disappointed that we asked for a room with a fireplace and we got it, but it didnt work. I never saw anywhere on line while reserving, that the fireplace was inoperable. Our room was lovely and we enjoyed our stay and would stay again! How can I order a couple Hotel Mac coffee nugs? Those are awesome!!

Stayed 1 night in Jan 2024

8/10 Good

Sheila

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hotel with variety of rooms

Our third stay here at this cute hotel for an annual overnight bike trip. We like the gated parking lot and close restaurants options. We previously stayed in main hotel and carriage house; were in Annex 202 this time. Room size is perfectly fine, but a much smaller bathroom in this 'economy' room. Stairs to room have two 90 degree turns, so if you have heavy or big items, consider a different room. AC struggled on a very hot (near 100). Our room was 87 degrees when we arrived at 5pm, and was still 82 at 9pm when we returned from dinner with it on full blast. Very nice that ear plugs are provided, but the train noise seemed less loud than our previous stays. As usual, the contactless instructions were complete and very clear. If it is your first stay make sure to read thoroughly as there is no front desk.

Stayed 1 night in Oct 2024

10/10 Excellent

Marlina

13 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a beautiful hotel. It is lovingly renovated. Although we never saw anyone except maids because the check in was contactless, the codes to outside door, room door, and parking lot all worked without a problem. My only complaint is that the lovely fireplace did not work. I knew it was going to be a rainy day and really looked forward to sitting in front of it. Either do not mention there is a fireplace or else out state in the description that it is merely decorative.

Stayed 1 night in Dec 2022

10/10 Excellent

Sheila

5 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a cute town

Instructions for getting into the room were emailed, and the contactless entry worked seamlessly The area of Port Richmond feels like a small town, and was very pleasant to walk around. The room we stayed in (HighCliff) was a delight. There was no food available at the hotel (restaurant no longer open), but there are a couple of small neighborhood grocery stores nearby and several eateries nearby for dining in or take out. The room had a fridge which was nice, but unfortunately the ice maker fridge at the end of the hall was comepletely frosted over and unusable. We cycled to the property so we did not use the parking area.

Stayed 1 night in Sep 2022

10/10 Excellent

Barbara

27 Apr 2023

Liked: Cleanliness, staff & service, room comfort

Very nice but needs work

Really cool cottage feel. Clean, cozy and recently upgraded. However several blinds were broken. I was on ground level off a side street. Anyone could walk along the side of the house and fully watch me inside. I had to cover them with towels. Hotel failed to disclose its right next to a train track. Loud trains all night. But, I would stay again if they fix the blinds.

Stayed 1 night in Apr 2023

6/10 Okay

John

30 May 2024

Liked: Cleanliness

Disliked: Staff & service, amenities

Strangest hotel I have ever stayed at. The room itself was clean and comfortable. The TV system was not intuitive at all, it certainly wasnt the typical hotel TV. While the hotel manager offered to come to my room to show me how to use it "once I got all my questions regarding the room together " I did not have time. No interaction with any staff except via text. Parking was in a gated parking area a block away, not very convienent when hauling several bags. You are given 4 different codes - parking lot car gate, parking lot pedestrian gate, hotel main entrance and room door. I am glad when I first left the room I checked to see if my door was locked when I closed it...it wasnt. Took me a bit to figure it out, but I had to press a button on the inside of the door for for to lock. This is an important piece of info that should be given in advance. I could have easily walked away with my door unlocked. Although the parking lot was gated, there were no security cameras visible anywhere. Neighboring parking lots had them. The gated area would be very easy to jump and therefore break in and steal your vehicle. It is a false sense of security. No where to unload at the hotel unless you double park and risk a ticket. You need a code to get in the main hotel door, but the neighboring restaurant has direct access and the elevator is not a keyed, so again a false sense of security. I cannot recommend this hotel and will not stay here again.

Stayed 1 night in May 2024

10/10 Excellent

Eugene

29 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Comfortable room & bed

Stayed 4 nights in Oct 2025

10/10 Excellent

Teresa

30 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.

Stayed 2 nights in Aug 2025

6/10 Okay

John

6 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

This hotel has three closely-located buildings; the original hotel and then two large-ish buildings across the street which you access from a different avenue (Railroad Avenue). We stayed in the closer Annex building, which appears to have three guest rooms. Our room was perfect, clean, and quiet — even with the railroad running parallel to Railroad Avenue. Two free bottles of water; auto-cup coffee/tea, kitchenette. Very comfortable and cozy room. Recommended that they provide more than the single roll of toilet paper which was already opened and out - could not find another one inside the room. i suspect the room attendant missed that accidentally. Great shower. Comfy bed. I would not recommend the limited-space gated parking; just find some street parking. There is ample street parking on the Railroad Ave side for the two other buildings; parking is sketchy because homeless folks live in the cars in the ample parking, and spend the day tinkering - they were not intrusive, but it was something we were not accustomed to seeing. There is no hotel lobby per se - they do “contactless entry”. We received an email with door and room codes and only communicated with staff through text. Early check in and late check in are available for additional fees, which you may be charged for if you use your door code earlier than check in at 3 pm or after checkout at 11 am, unless you have advance permission. We would stay here again, despite the learning curve.

Stayed 2 nights in Jul 2025

10/10 Excellent

Rongqing

10 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean, and surprisingly beautiful room! The restaurant is also amazing!

Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

3 Jun 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice and clean room. Comfortable! Everything was contactless, so I never saw anyone.

Stayed 1 night in May 2025

10/10 Excellent

Thomas

24 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Richmond Point, of which the Hotel Mac is at its center, is a wonderful little neighborhood.

Stayed 1 night in May 2025

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