Hotel dekat Cool Spring

"This property is conveniently located close to the casino but it definitely needs an update. Our room was clean except for the dirty grout in the bathroom. The shower curtain brackets were broken, the was a stain on the wallpaper that looked like blood splatter and there was a hole in the wall that someone just put a Styrofoam cup in it to cover it up. The breakfast was standard for a hotel, nothing special and no milk alternatives."

"Everyone was polite and helpful. Room was clean. Good breakfast and coffee in the morning to get the day started."

"They have a hotel cat outside that they care for. If for no other readon..I will definitely come back. ALSO..the shuttle to and from the casinos is wonderful."

"The rooms were dated. and much maintenance is needed outside. We were on the second floor and the outside railing was loose. Very dangerous."

"Very nice with adjacent winery!"

"We arrived at 2 PM but check-in wasn't until 4 PM. After a short wait, we were given a room and the $40 early check-in fee was waived. Thanks for that. They also have a very quick convenient shuttle to the casino and event center which we used to see a show. No problems and just a short wait for the return trip."

"Place was dirty outside and well maintained outside at all. The place was noisy all night."

"The place is absolutely beautiful. The setting is perfect. The staff was kind and helpful. Here are a few little things that would have made it a perfect experience. The breakfast on both days was original and interesting. However, it was supposed to be hot not like warm. Outside of our room by the water station was a tray of dirty cups that was there untouched for three days. It may seem petty but our bathroom had only a single roll of TP that was almost used up. The mentioned complementary...

"The temperature in the room was set up at 73° and the thermostat was locked. The attendant did not want to unlock it, and I had to demand the owner of the property to be called at which time the key for the box was found, and I was allowed to adjust the temperature in the room."

"We have stayed here before. Unsure why it would be called luxury. We do like coming. Breakfast is nice,not $60 though. The first course of breakfast is usually dry,left out too long and should not be included at all. Our tubs drain was unattached,and the sinks had no stoppers at all. A concern for my diamond ring. The property also canceled our dinner reservation3 days previous. Many light bulbs were out in our room. The vents and shower were in need of spring cleaning."