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Ulasan untuk B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4 out of 5
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
Place De Cantorbery, Coquelles, Pas-de-Calais

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 368 dari 665 ulasan" "
Penilaian 8 - Bagus. 228 dari 665 ulasan" "
Penilaian 6 - Cukup Baik. 42 dari 665 ulasan" "
Penilaian 4 - Buruk. 21 dari 665 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 665 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Cor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Grote en mooie kamer,
Menginap 1 malam pada bulan April 2024
Tanggapan dari Yohann, Quality Manager. pada tanggal 7 Mei 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bagus

Jason

Menginap 1 malam pada bulan April 2024
Tanggapan dari Yohann, Quality Manager. pada tanggal 7 Mei 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Cukup Baik

Krishna

Bepergian bersama keluarga dan anak
Convenient location from Calais le shuttle. Room is fairly basic. Shower is very plastic. But it does the job for an overnight stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Yohann, Quality Manager pada tanggal 4 Apr 2024
We very much appreciate your comments regarding your stay at the BB Calais Terminal Cite de L'Europe 4****. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

10/10 Sangat Bagus

Evonne Yee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Yohann, Quality Manager pada tanggal 4 Apr 2024
We very much appreciate your comments regarding your stay at the BB Calais Terminal Cite de L'Europe 4****. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

10/10 Sangat Bagus

Rafal

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Cédric / Quality Manager pada tanggal 18 Feb 2024
Dear RafalWe hope that you are well.Many thanks for having took time to evaluate your stay with us.Your satisfaction is our priority and you noticed that...Take care.Looking forward to welcoming you once again.Best regards.

8/10 Bagus

Gordon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manon - Quality manager pada tanggal 31 Jan 2024
Dear Gordon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Manon - Quality manager

10/10 Sangat Bagus

Adam

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cédric / Quality Manager pada tanggal 17 Jan 2024
Dear AdamThank you for having took time to evaluate your stay with us.We are glad to noticed that you were satisfied!Take care.Looking forward to welcoming you once again.Best regards.

8/10 Bagus

Roy

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cédric / Quality Manager pada tanggal 13 Jan 2024
Dear RoyThank you for having take time to evaluate your stay in our establishment.Your satisfaction is our priority.We hope to see you again.Take care.Best regards.

10/10 Sangat Bagus

Louise

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Cédric / Quality Manager pada tanggal 13 Jan 2024
Dear LouiseWe do thank you for having take time to share your feedback in regards to your stay with us.Obviously, you were fully satisfied : your satisfaction is our priority.Take care.Looking forward to welcoming you once again.Best regards.

10/10 Sangat Bagus

Robert

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Cédric / Quality Manager pada tanggal 13 Jan 2024
Dear RobertThank you for your great evaluation in regards to your stay in our establishment!Take care.Looking forward to welcoming you.Best regards.

10/10 Sangat Bagus

Molly

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Cédric / Quality Manager pada tanggal 17 Jan 2024
Dear MollyThank you for having took time to evaluate your stay with us.We are glad to noticed that you were satisfied!Take care.Looking forward to welcoming you once again.Best regards.

10/10 Sangat Bagus

Adam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Cédric / Quality Manager pada tanggal 23 Des 2023
Dear AdamThank you for the great evaluation about your stay in our establishment!We are glad to hear the fact that you were fully satisfied.Take care.Merry Christmas.Looking forward to welcoming you once again.Best regards.

10/10 Sangat Bagus

Miss

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great find - prefect for shopping trip
Really nice hotel, ideally located for Cite Europe shopping trip. Don't be put off by the external appearance inside it's very comfortable and welcoming. Reception staff are very friendly and helpful. The only slight downside was the the accessible room just had a hand rail next to the toilet and not the additional pull down bars for support on both sides. Overall thought the room was very comfortable and easy access for someone with poor mobility.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Cédric / Quality Manager pada tanggal 14 Des 2023
Dear MadamWe do thank you for having take time to share your positive feedback in regards to your stay in our establishment.Your satisfaction is our priority and you noticed that...Obviously, we will share this with our team who works more and more everyday in order to bring you a High Service Quality.Of course, we have taken into account the issues that you have encountered and we apologise for this.Take care.Looking forward to welcoming you once again.Best regards.

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay
We stayed here twice and had a great stay with our two year old. Nothing was too much trouble from the attentive staff. We enjoyed the room and the dividing curtain that helped us all get a nice sleep in the comfy beds.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Yohann, Quality Manager pada tanggal 6 Nov 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Sangat Bagus

Henriette N S

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel in a great area.
The location is fantastic you have the shopping Center just 5 to 10 minutes working and the euro tunnel terminal passenger is 10 minutes away. The hotel is clean inside and the surrounding also. The receptionists were fantastic. Our family suite was neat but the air conditioner wasn’t working properly. Therefore, we had to open the window for fresh air and autumn cold wind but the noise of certain clients disturbed our sleep. Nevertheless, we had a good experience from this hotel and we will definitely recommend it
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Yohann Quality Manager. pada tanggal 1 Nov 2023
We hope that you are well. Many thanks for having take time to share your opinion about your stay with us. Take care. Looking forward to welcoming you once again. Best regards.

8/10 Bagus

Pascal

Menginap 1 malam pada bulan September 2023
Tanggapan dari Yohann Quality Manager. pada tanggal 1 Nov 2023
We hope that you are well. Many thanks for having take time to share your opinion about your stay with us. Take care. Looking forward to welcoming you once again. Best regards.

10/10 Sangat Bagus

Victor

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 8 Okt 2023
We do thank you for having take time to evaluate your stay in our establishment once again. As you know, each time, this is a real pleasure to welcome you... Take care. Thank you for your great rewiew once again. Best regards.

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Cédric / Quality Manager pada tanggal 4 Okt 2023
Dear JohnMany thanks for having take time to write a review in regards to your stay in our establishment.Take care.Looking forward to welcoming you once again.Best regards.

10/10 Sangat Bagus

Jerome

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bon choix pour prendre l'Eutotunnel reposé
Chambre en famille 1 couple et 1 adulte pour la nuit avant la traversée de bon matin en train. Bien placé, confortable, restauration moyenne dans le BnB d'à côté à -15%...
Menginap 1 malam pada bulan September 2023
Tanggapan dari Cédric / Responsable Qualité pada tanggal 4 Okt 2023
Cher Jérôme,Nous vous remercions vivement d'avoir pris le temps d'évaluer votre séjour passé en notre compagnie.Des remarques comme les vôtres sont notre plus belle récompense.Votre satisfaction est notre priorité et vous avez su le noter.Prenez-soin de vous.Nous nous réjouissons de vous accueillir à nouveau.Cordialement,

10/10 Sangat Bagus

Rafal

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Yohann Quality Manager. pada tanggal 2 Okt 2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir, Cordialement,

6/10 Cukup Baik

Anna Maria

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Sad
Hotel is a little dated now we stayed when it was new about twenty years ago and there is still a lot of the same fixtures and fittings and carpets as there was back then. Toilet smelt of urine
Menginap 2 malam pada bulan September 2023
Tanggapan dari Yohann Quality Manager. pada tanggal 2 Okt 2023
We very much appreciate your comments regarding your stay at the BB Calais Terminal Cite de L'Europe 4****. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The full Facelift of the hotel begin in OctoberThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Sangat Bagus

Mr T

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Yohann Quality Manager. pada tanggal 27 Sep 2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir, Cordialement

6/10 Cukup Baik

Craig

Menginap 1 malam pada bulan September 2023
Tanggapan dari Yohann Quality Manager. pada tanggal 21 Sep 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Sangat Bagus

jacques

Menginap 1 malam pada bulan September 2023
Tanggapan dari Yohann Quality Manager. pada tanggal 21 Sep 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Sangat Bagus

Marta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really impressed
Great hotel, pleasant staff, room was superb, much more than we expected. Great rest before heading back to UK. Would definitely recommend.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Cédric / Quality Manager pada tanggal 9 Sep 2023
Dear MartaThank you so much for having share your positive feedback in regards to your stay in our establishment.This is a real pleasure to hear the fact that you were fully satisfied.Looking forward to welcoming you once again.Best regards.

10/10 Sangat Bagus

Jane

Menginap 1 malam pada bulan September 2023
Tanggapan dari Cédric / Quality Manager pada tanggal 9 Sep 2023
Dear JaneThank you for having take time to evaluate your stay in our establishment.We hope to welcome you once again in a near future.Best regards.

8/10 Bagus

Kate

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
On site parking; a few minutes drive from eurotunnel. Walking distance to places to eat. Good sized, comfortable, clean family room. Staff all very pleasant and welcoming. Good breakfast. A convenient place for overnight stay on way back home.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Cédric / Quality Manager pada tanggal 9 Sep 2023
Dear KateWe do thank you for having share your positive feedback in regards to your stay in our establishment.This is a real pleasure.We will share this with our team.Take care.Looking forward to welcoming you once again.Best regards.

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Cédric / Quality Manager pada tanggal 9 Sep 2023
Dear JohnThank you for your evaluation about your stay with us.This is a real pleasure to hear the fact that you were fully satisfied.Take care.Looking forward to welcoming you once again.Best regards.

10/10 Sangat Bagus

Christelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very satisfied
Came for one night only with 2 kids. Nice large room, beds comfortable and quiet environment. Did not take the breakfast option as a little pricey. Close to a large mall so plenty of restaurants nearby.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 31 Agu 2023
Dear Mr Mackin, It's always a pleasure to welcome in our establishment. Thank You very much for the team. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

10/10 Sangat Bagus

Rob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 31 Agu 2023
Dear Guest, It's always a pleasure to welcome in our establishment. Thank You very much for the team. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

8/10 Bagus

Peter

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 26 Agu 2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir,

10/10 Sangat Bagus

Matthew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay, thanks
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 22 Agu 2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir, Cordialement,

10/10 Sangat Bagus

Gigi

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 22 Agu 2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir, Cordialement,

8/10 Bagus

suzanne

The hotel was well priced and close to the tunnel. It was a large clean room and the amenities were good. Not as bad as i thought it was going to be.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 20 Agu 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay? It's always a pleasure to welcome you

10/10 Sangat Bagus

Genia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quick stop
Great hotel with easy access to tunnel
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yohann, Quality Manager pada tanggal 17 Agu 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bagus

Linda

Disukai: Staf & layanan, kenyamanan kamar
Convenient overnight stay
Stayed here for the convenience for the tunnel first thing in the morning. Handy having the mall for dinner and somewhere to stretch your legs. The staff were friendly and check in was quick and easy. The room itself very dated and lots of stains. We were travelling with our pet rabbit so needed a pet friendly room and air conditioning. For this reason the room did smell like wet dog. The air con helped cover it. The carpet, seats, lamp etc all were covered in stains. The bathroom feels like a bathroom on a boat. Nothing wrong with that though. Just different and a little quirky. Few hairs found and even a chunk of food I think bread on the floor. Definitely wouldn’t say this hotel is 4 star
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yohann, Quality Manager pada tanggal 17 Agu 2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir

10/10 Sangat Bagus

Anna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Large comfortable rooms, lots of easy free parking
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yohann, Quality Manager pada tanggal 11 Agu 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Sangat Bagus

Sophie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient and Clean
Excellent location for LeShuttle. Safe parking and huge room for family of 3. Would definitely stay again.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yohann, Quality Manager pada tanggal 11 Agu 2023
Dear Sophie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Bagus

Jo

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Yohann, Quality Manager pada tanggal 11 Agu 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

10/10 Sangat Bagus

celine

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Yohann, Quality Manager pada tanggal 2 Agu 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

8/10 Bagus

Siobhan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location for a stopover after coming through the tunnel. Easy to find, plenty safe parking, nice size room. Good value.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 1 Agu 2023
We do thank you for having share your positive feedback in regards to your stay in our establishment. This is a real pleasure to hear the fact that you were fully satisfied! Obviously, we will inform our team. Take care. Looking forward to welcoming you once again. Best regards.

10/10 Sangat Bagus

Deborah

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 1 Agu 2023
Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir, Cordialement, Yohann, Quality Manager.

10/10 Sangat Bagus

Peter

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Such a pleasant overnight stop
After a long days drive from Switzerland what a fabulous welcoming hotel. Clean, fresh & so comfortable. This was a pleasant surprise it was 5 star compared to the overnight stay we had in Lucerne. I would highly recommend this hotel without a shadow of doubt . Thank you
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Yohann, Quality Manager pada tanggal 28 Jul 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, .

10/10 Sangat Bagus

Jan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent, clean and spacious room for three
We were very very pleased with what we arrived in on Saturday evening. It was surprisingly but very much appreciated spacious room for three. We also found very handy the fact it had a separate toilet from the bathroom. Obviously the room was perfectly clean and tidy (when we areived not so much after we left:-) and there were nice coffee machine too (not a sack with an instant coffee but a good coffee cups). Furthermore, the staff at the reception spoke fluently English and were very pleasant, helpful and conidering the time we arrived, close to midnight, also full of jokes. Overall, very pleased and will book the same next year again. Can hihhly recommend
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Amanda reception pada tanggal 27 Jul 2023
Thank you for choosing our hotel , we are thrilled that you enjoyed your stay our staff do their upmost to ensure our guests get the finest service. So thank you for taking the time to note us . we hope to see you again soon .regards Amanda and all the team

8/10 Bagus

ludivine

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 20 Jul 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bagus

Kent

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 12 Jul 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

10/10 Sangat Bagus

mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 12 Jul 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yohann, Quality Manager.

4/10 Buruk

gordon

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The car park is like a police compound, our room was next to what looked like a temporary police station in the two adjacent rooms. Entrance to hotel very dirty. Tv, kettle and fridge didn’t work. Shower flooded the toilet. Overall very disappointing having stayed on numerous occasions previously. Have a room booked in 3 weeks time, but will be cancelling.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 20 Jul 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Bagus

Najim

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Aufenthalt für eine Nacht, leider hatte das Badezimmer offene Schwingtüren was wir für ein Familien Zimmer ungeeignet finden. Ansonsten ist das Hotel OK.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 19 Jun 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Cukup Baik

Michael

Disukai: Kebersihan
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Yohann, Quality Manager. pada tanggal 19 Jun 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely