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Ulasan untuk Staybridge Suites Corpus Christi, an IHG Hotel

3 out of 5
Staybridge Suites Corpus Christi, an IHG Hotel
5201 Oakhurst Drive, Corpus Christi, TX

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 319 dari 549 ulasan" "
Penilaian 8 - Bagus. 148 dari 549 ulasan" "
Penilaian 6 - Cukup Baik. 37 dari 549 ulasan" "
Penilaian 4 - Buruk. 20 dari 549 ulasan" "
Penilaian 2 - Sangat Buruk. 25 dari 549 ulasan" "

8,8/10

Kebersihan

9,2/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Don't show up 2:30pm trying to check in, they hold the line for 3pm. Then at 3pm, my room wasn't ready. Good hotels let you check in by 2pm. Breakfast starting at 7:30am on a Saturday was a little too late for me. Place is clean and location is convenient.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Christine, Hondo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was super friendly! The roads around the hotel really need to be redone.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Cesar, San Antonio

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The elevator was malfunctioning, and needed to be reset by the staff on multiple occasions. The 3rd floor had a strong humid smell. The air conditioning in the room was unbalanced, creating spots that were either incredibly hot or incredibly cold. Certain areas of the floor felt like it had weak points (holes) underneath the carpet, and the carpet itself was sticky and grimy. The only saving point for this facility was the staff, who were all very kind and willing to assist.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Jeffrey

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Decent value for the price.
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff very friendly and was very helpful with any accommodations I needed! Definitely gonna stay here again!!
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Michael

Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

Catherine

Traveler bisnis
Place needs a major over haul. Soft spots in the floor didn’t make me feel safe. Carpet was so nasty I wore my shoes the whole time. Front desk lady lied to me about checking me out a day early and I got billed an extra day. Do not stay here.
Menginap 4 malam pada bulan Februari 2024

8/10 Bagus

Henry

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 24 Jan 2024
Thank you for choosing to stay with us!

8/10 Bagus

Abdullah

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Breakfast service was good but needed more options and needed to be refilled sooner. The furniture was old and ripped and had stains on both the furniture and the old dirty rugs on the floor. The carpet looked like it had never been cleaned ever and was still the carpet when they first opened
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 24 Jan 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Our hope is that you give us a second chance to make a better experience.

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 24 Jan 2024
Thank you for your review and for choosing to stay with us!

2/10 Sangat Buruk

Mashaunda

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel downgraded me on their own. When I got to the property they said they would refund me and Expedia agreed with the resolution. I never received the refund. Expedia would not let me cancel the reservation even though the room is not what I ordered.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 24 Jan 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Our hope is that you give us a second chance to make a better experience.

10/10 Sangat Bagus

Pablo

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 24 Jan 2024
Thank you for your stay!

8/10 Bagus

Elias

Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 24 Jan 2024
Thank you for your stay!

10/10 Sangat Bagus

Holanda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I LOVE THE NICE WELCOME YOU GET. AND THEY OFFRER THIS FRUIT WATER THAT IS SO GOOD AS YOU CHECK IN. I THOUGHT IT WAS A NICE WELCOMING
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 24 Jan 2024
Thank you for your kind review, we hope to see you again soon.

2/10 Sangat Buruk

Jennifer

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This place was gross, I didn’t stay. First room they gave me had no working air conditioning and the second was disgusting.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 24 Jan 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Our hope is that you give us a second chance to make a better experience.

4/10 Buruk

Gerardo

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 9 Nov 2023
Thank you for choosing to stay with us!

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
1 bedroom suite
I usually stay at a Staybridge Suites, but this one has it's pros and cons. Location is great, everything is 15 minutes or less near. Arrival was great and smooth. Air conditioner was cold. Extremely dissapointed that the hot buffet wasnt served due to issues in the oven. Room has a good setup but rooms need update. Pool is abandoned and an eyesore Light bulbs were burndt out, ice maker didnt work properly, sofa was old and sagging, toilet wasnt clean, overall I am sad an IHG Hotel looks like this one. It definitely needs some TLC. I'll probably look for something else next time like an Embassy Suites or Homewood Suites
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 9 Nov 2023
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Our hope is that you give us a second chance to make a better experience.

8/10 Bagus

Jacqueline, missouri city

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good price for 1 bedroom and Kitchen. Carpet was stained and funny smell but they will be remodeling soon.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 26 Okt 2023
Thank you for choosing to stay with us! We look forward to your next visit.

10/10 Sangat Bagus

Alejandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 26 Okt 2023
Thank you for your stay! We look forward to seeing you again.

4/10 Buruk

Steven

Disukai: Kebersihan
There was no hot water. Their answer was to run it for 20 minutes and it was only luck warm at best.
Tanggapan dari Management pada tanggal 10 Okt 2023
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Our hope is that you give us a second chance to make a better experience.

8/10 Bagus

Vincent

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good thing the staff are fantastic
The staff was fabulous and the young lady who did the breakfast layout did such a good job, you almost hated to have breakfast and disturb things! The carpet in our room was badly stained in several areas, the towel and shower curtain fixtures were loose, and the mattress was absolutely terrible...overly soft and we both rolled to the center.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Management pada tanggal 13 Sep 2023
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Our hope is that you give us a second chance to make a better experience.

2/10 Sangat Buruk

Rick

Disukai: Kondisi & fasilitas properti
Double booked same room
To start off they have complications with my reservation my room is not available and I had to be downgraded but yet no compensation was made. halfway through my stay they booked my room to a different gentleman and he was trying to open my door luckily I had the extra locks on.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Management pada tanggal 13 Sep 2023
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Our hope is that you give us a second chance to make a better experience.

4/10 Buruk

Charlotte

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Sad
Was sad and dirty. But the staff was very kind to work at refunding our money
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Management pada tanggal 12 Sep 2023
My apoligies for your stay, if you give us another chance, we can make your stay more memorable.

8/10 Bagus

Racheal

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had to go to the front desk both nights around 1 am to ask for the room above us to stop jumping and making loud noises
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 11 Agu 2023
Thank you for taking the time to tell us about your experience at Staybridge Suites CORPUS CHRISTI.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

4/10 Buruk

Martin

Tidak Disukai: Staf & layanan
No ice machines
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 31 Jul 2023
Thank you for leaving a review, I am not sure if Front Desk explained that every room has a fridge with an icemaker in the freezer. However, at times, the kitchen will assist in allowing guests to utilize the icemaker. My apoligies that this was not passed on to you and it affected your stay. I hope you give us another chance to make your stay more memborable.

10/10 Sangat Bagus

DJ

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 12 Sep 2023
Thank you for your stay.

2/10 Sangat Buruk

Victor

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No hot water. Had to get another room due to people in room above making too much noise. AC did not work right.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 24 Jul 2023
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Our hope is that you give us a second chance to make a better experience.

2/10 Sangat Buruk

Robert

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 12 Sep 2023
Thank you for your stay.

8/10 Bagus

Randall

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was in town for a swim meet. It was located perfectly in between dining options and the swim center.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 13 Jul 2023
Thank you for choosing to stay with us.

10/10 Sangat Bagus

Kimberly

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Kitchen had everything we needed.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari GM pada tanggal 9 Jul 2023
Thank You. Hope to see you soon.

6/10 Cukup Baik

Adriana

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
The was no pool, but they did allow you to use the hotel across the parking lot. The breakfast was mediocre. Overall, it did the job.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari gm pada tanggal 9 Jul 2023
Is it Hilton Garden Inn. We do have pool facility every day from 7am to 10pm

2/10 Sangat Buruk

Reagan

Tidak Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 13 Jul 2023
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Our hope is that you give us a second chance to make a better experience.

2/10 Sangat Buruk

Mary

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Worst hotel ever
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 27 Jun 2023
Hello Mary, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

2/10 Sangat Buruk

Nathan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dishonest and unclean
This hotel needs to be shut down for its remodel. It is not clean and they have roaches. It is ridiculously overpriced. And if you have pets, they charge $175 per pet. Plus They don’t even have a pool. That is not the worst part of our stay. We booked a room a month in advance. A 2 room 2 queen size beds for $600. Upon arrival but without any warning, not even at check in, we were downgraded to a 1 bedroom with double beds. We went back to check in desk and only then did she say it was in her notes that the air conditioner went out and so they had to put us in a “similar” room. On top of all this they were going to charge us the same price as the bigger room. We tried calling corporate and they were no help at all. Do yourself a favor and find a different hotel. We will never stay at this hotel ever again.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 27 Jun 2023
Hello Nathan, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

2/10 Sangat Buruk

Shania

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This hotel was terrible. When we got to our room, it was dirty, no towels in the room, floor was dirty still have trash on it, Since we got there at 10pm I just wiped down everything and showered, went to bed. At 2am, i was waken up by a spider crawling on me and when I got up there was one other spider crawling on my son's pillow. When we finally got up in the morning, getting ready for breakfast(before we check out - we had plan to stay there for a week) there was a 2 inches cockroach planned hisself on the wall. Yes, we did check out and left. The manager refused to do any refund for us. She said, she put 10,000 on my IGH account - that was a LIE, she said wait 24 hours for it to show up on my account, It has been 4 days since we check out absolutely nothing on my account. I will post the pictures of the cockroaches, dirty floor and everything if Expedia would let me,
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 27 Jun 2023
Hello Shania, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

8/10 Bagus

FIDEL

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Love the kitchen and the set up in the room.Kitchen living area and bedroom.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 23 Jun 2023
Thank you for your stay. We look forward to your next stay.

8/10 Bagus

gerardo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 23 Jun 2023
Thank you for your stay.

2/10 Sangat Buruk

Cathleen

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
STAY AWAY!
This hotel was DISGUSTING! They gave away our reserved 2 bedroom suite without telling us (even at check in). It wasn’t until we went to our room we discovered it wasn’t what I booked. I talked to the Manager and her response was “oh, you were the person I was supposed to call.” They moved someone else into our reserved room to accommodate them. The hotel is run down, rusty, and dirty. Our room was a 2 queen bed room. The beds barely fit in the space and we had to squeeze around the 2nd bed to get to the bathroom. The bathroom was dirty, with rusty vents and the size of a closet. You could not stand near the toilet and close the door or you would be trapped. The shower was moldy and there were holes in our towels. After showers, our feet were black from walking barefoot on the carpet. All of this for $250.. highway robbery! There is a Holiday Inn Express that shares the same parking lot and a Tru hotel across the way. Both are about $100 cheaper.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 12 Jun 2023
Hello Cathleen, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Sangat Bagus

Karla

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Management pada tanggal 12 Jun 2023
Thank you for your review and for choosing to stay with us. We look forward to seeing you again.

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023
Tanggapan dari Management pada tanggal 12 Jun 2023
Thank you for your review and for choosing to stay with us. We look forward to seeing you again.

4/10 Buruk

Felisa

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan April 2023
Tanggapan dari Management pada tanggal 12 Jun 2023
Dear Valued guest, I am sorry to hear that your recent stay was not a 5 star. I do hope you will give us another opportunity to make your next stay better.

10/10 Sangat Bagus

susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Great location, staff friendly, room was top-notch. This property was quiet and peaceful. We really enjoyed our stay at this facility.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Management pada tanggal 29 Mar 2023
Thank you for your review and for choosing to stay with us. We look forward to seeing you again.

8/10 Bagus

luis, Little elm

Bepergian bersama keluarga
Disukai: Staf & layanan
The pool was close and the carpet on the room was dutty and the basket bowl was broken
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Management pada tanggal 23 Mar 2023
Hello Luis, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4/10 Buruk

Matt

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Staybridge suites pada tanggal 12 Apr 2023
Dear Valued guest, I am sorry to hear that your recent stay was not a 5 star. I do hope you will give us another opportunity to make your next stay better.

6/10 Cukup Baik

Gloria

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Stains on carpet and furniture. Our initial room was changed due to cleanliness but second room was the same
Tanggapan dari Management pada tanggal 10 Feb 2023
Hello Gloria, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 Cukup Baik

Daniel

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Dumb chair
The biggest problem is the chair for the desk is ridiculously low and does not raise to anywhere near a comfortable level. Not comfortable if you need to work while saying but other than that it was fine.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Management pada tanggal 10 Feb 2023
Hello Daniel, I would like to apologize for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.

10/10 Sangat Bagus

Cassey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Management pada tanggal 13 Jan 2023
Thank you for choosing to stay with us!

4/10 Buruk

Jantz

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Disappointing. Pool closed, basketball hoop broken. Gym out of order. Roaches in the room. Busted pipes in one of the bedroom flooded the floor…. Not sure exactly what went well but we survived.
Menginap 6 malam pada bulan Desember 2022
Tanggapan dari Management pada tanggal 20 Des 2022
Hello Jantz, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Sangat Bagus

Jamie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our go too when we visit CC. Great location, clean, plenty of safe parking, friendly staff and close to the beaches.
Tanggapan dari Management pada tanggal 20 Des 2022
Thank you for choosing to stay with us. We look forward to your next stay with us. Happy Holidays!