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"Room was basic but clean and big. Appreciated having a small fridge in our room and a balcony. Albeit small. Staff were mostly quite friendly. Except for one receptionist who was very rude to us on our second attempt to check in. We had arrived early and couldn’t check in yet, which was understandable, they have a luggage room we could leave our bags in and was told to come back at 2pm and it would be ready. We did this, but was very rudely told it wasn’t ready again by a different member of staff. She told us maybe in 45 mins it might be ready. Which was a little disappointing. We paid just 50 euros extra for our 4 day stay to add on half board. For the price this was reasonable and worth it. Selection was small on the buffet and timing only 2 hours, which you do get rushed out at the exact point they close. We wouldn’t have chosen to eat there though for the cost and selection. However their roof top bar was a great hidden job to enjoy a cocktail on in the evening Location was good. Close to the airport, a short walk to the beach although there are quite a few steps down. Plenty of close by supermarkets, bars and shops in the area. Pool area was nice, but the cabana beds were only available at a surcharge of 30-50 euros and it was never an option to get a bed by the pool if you didn’t wake super early. We were able to have a late check out until 2pm for 20 euro surcharge, which was helpful for us. In summary, it was what you’d expect for the price and a decent stay. "

"This hotel was absolutely perfect from start to finish. It was spotless, beautifully maintained, and in an ideal location—everything you need is within walking distance, including Puerto Banús, and it’s only about a 10-minute drive to the Old Town. A special thank you to Patricia, the manager, who truly made our stay exceptional. She was incredibly attentive, welcoming, and went above and beyond to ensure everything was perfect. I highly recommend this hotel to anyone looking for a comfortable, convenient, and memorable stay. I will definitely be coming back!"