Eksterior

Ulasan untuk Galaxy Hotel

5 out of 5
Galaxy Hotel
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 668 dari 1002 ulasan" "
Penilaian 8 - Bagus. 278 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 31 dari 1002 ulasan" "
Penilaian 4 - Buruk. 13 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 1002 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

9,4/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

??

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
贈送精美小禮品如:筆、鑰匙圈等 1.給予顧客小確幸 2.間接宣傳行銷
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari CEM pada tanggal 2 Mar 2024
尊敬的客人: 非常感謝您的寶貴反饋和意見。我們已經把您的意見反映給相關的部門並作出記錄,再次感謝您的意見見。 期待您下次到訪澳門時繼續選擇入住銀河酒店!此致 銀河酒店

8/10 Bagus

nuttaphol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

YIWEN

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Ho Wai

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room so big
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Galaxy Hotel pada tanggal 16 Feb 2024
Dear Valued Guest, Thank you for sharing your positive review with us. We're so happy to hear you had a great experience at Galaxy Macau and satisfied with our room size. Your review made our day! We hope to see you again in the nearest future. Best Regards,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Erica

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Mark

Menginap 3 malam pada bulan Januari 2024

2/10 Sangat Buruk

Mei Lai

Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Nianzhe

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
前台職員很有禮貌,能滿足我們要求,房間整潔,服務也很好!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari 銀河酒店 pada tanggal 14 Jan 2024
尊敬的客人:非常感謝您抽空回饋您的入住體驗。 很高興看到我們前台的員工為您提供了優越的服務及對整體入住體驗都感到滿意。 期待您下次造訪澳門時再次入住銀河酒店!此致

10/10 Sangat Bagus

MAMORU

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
色々と楽しく遊んべるのでとても良いです。やっと泊まれました。次も又このエリアにと思っています。
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Galaxy Hotel pada tanggal 11 Jan 2024
Dear Valued Guest,Thank you for your positive feedback. We are so happy to see you had an overall good stay with us. It was our pleasure having you with us and we hope to welcome you back soon.Best Regards,Galaxy Hotel

10/10 Sangat Bagus

Brock

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding property, with so many luxurious touches. We stayed here for our honeymoon and they went the extra mile to make it a special time for us. I will definitely be back as being winter we missed out on the amazing pool facilities
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Galaxy Hotel pada tanggal 9 Jan 2024
Dear Valued Guest,Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Galaxy Hotel, while we are proud to learn that our team member provided great service to you during your visit. We will continue to keep our service up and strive to create unforgettable memories for each guest on their special day. Happy honeymoon to you again! We look forward to your next visit to experience at Grand Resort Deck and serving you in the future, thank you!Best Regards,Galaxy Hotel

10/10 Sangat Bagus

?

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
お部屋の清掃が行き届いており、とても快適に過ごせました。清掃の方、ありがとうございます。アメニティは、スリッパに至るまで使い心地がよく、グランドフロアにあるカジノは24時間営業のため、朝食後の空いてる時間帯に行ってみましたが貴重な体験ができました。無料のシャトルバスがホテルから出ており、様々な場所に連れて行ってくれます。ぜひまたリピートしたいです。
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Galaxy Hotel pada tanggal 9 Jan 2024
Dear Valued Guest, Thank you for sharing your positive review with us. We're so happy to hear you had a great experience at Galaxy Hotel and satisfied with our service and facilities. Your review made our day! We hope to see you again in the nearest future. Best Regards,Galaxy Hotel

10/10 Sangat Bagus

Lee Sze

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
快速check out可以慳好多時間!職員好nice!整潔!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Customer Experience Management pada tanggal 4 Jan 2024
尊敬的客人:非常感謝您對銀河酒店的正面評價, 我們致力追求各方面都做到最好。希望令每位客人都有賓至如歸的感覺。我們期待再次為您服務的機會, 謝謝!祝好,銀河酒店

4/10 Buruk

Weisong Christian

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
餐厅、人员服务(搭帐篷,in-room dinning等)都达到5星标准,但走廊隔音以及空调、排风系统糟糕。 最差的是排风系统,明明是无烟房,却在浴室传来脓肿烟味,导致半夜11点多换房。 而且明知我们有带2岁孩童,还有这样的安排,极度失望。 应该起码免掉我们一晚的房费,因为是夜晚11点才换房,导致小孩12点才睡觉,严重影响第二天安排,送了我们一程几十块到码头的包车。 赌客比较多,半夜很多怪声。
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari CEM pada tanggal 30 Jan 2024
尊敬的客人:感谢您抽出宝贵时间与我们分享您的入住体验。很高兴得知在服務及酒店餐飲总体上令您們称心。然而,很遗憾房間隔音以及排氣等設備令 閣下失望,其美中不足之處影響到您們的旅程,我们深表抱歉。我們十分重視每位客人的意見,已就此聯繫各下作出妥善之跟進並為其房間作出一系列改進措施,盡量避免同類型事件的發生。再次感谢您的指正,您的意见对我们日后在安排及改良上有很大帮助,我們期待著於不久將來能夠再來為您服務,謝謝!此致银河酒店 敬上

8/10 Bagus

Kam Hon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 3 malam pada bulan Desember 2023

8/10 Bagus

King Pan

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Yuk Ling

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
非常好的住宿體驗
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari 銀河酒店 pada tanggal 28 Des 2023
尊敬的客人:感謝您對澳門銀河的正面回饋,很高興看到您在我們這裡度過了愉快的時光。 很榮幸有您選擇銀河酒店 ,我們希望很快能再為您服務。此致銀河酒店

10/10 Sangat Bagus

Hyokbu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

chor sheung

Bepergian bersama keluarga
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Hiu nam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
適合小朋友
有免費bb 床提供,亦有小朋友沖涼用品,不過3點都未有房,依個要改善。不過房間的飲品食品都免費,這個很好
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari 銀河酒店 pada tanggal 26 Des 2023
尊敬的客人:非常感謝您抽出寶貴時間給予回饋,讓我們知悉您的入住體驗。 由於假期關係酒店房間狀態較為緊張, 令當日在房間安排及控制上未如理想影響了 閣下原本愉快的住宿體驗,請接受我們最誠摯的道歉。我們已將您的意見轉達予相關管理層去了解前堂的營運狀況並能夠作出適當的改善,就營運需要加派人手,盡量避免下一次同樣事情的發生。 再次感謝您對我們的指正,讓我們能夠做得更好。 期待 閣下下次造訪澳門銀河時,能夠彌補此次不足之處及看到我們的改進。此致,

10/10 Sangat Bagus

Hyeon Jong

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service was fantastic. Rooms were clean and spacious and swimming pool and hot tubs were great. Very close to Taipa area and good restaurant. Only thing that was sad was dimsum restaurant at Broadway food street was closed :( Please bring back dimsum restaurant!
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Galaxy Hotel pada tanggal 21 Des 2023
Dear Valued Guest,Thank you for your time to share your feedback to us. I am happy to hear that you enjoyed your stay experience overall. However, I am sorry to hear that your favorite restaurant at Broadway has been closed. We have shared yours to our F&B management team for record and hope it will be part of development plan in the future.Thank you again for your comments and hope to serving you again in the nearest future. Best Regards,Galaxy Hotel

8/10 Bagus

Yem Choo

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ka Kee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Hyejeong

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

LEE

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Omid

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

yi, Brookfiled

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Galaxy Macau pada tanggal 9 Des 2023
Dear Valued Guest,Thank you for your positive feedback. We are so happy to see you had an overall good stay with us. It was our pleasure having you with us and we hope to welcome you back soon.Best Regards,Galaxy Macau

10/10 Sangat Bagus

XIAO TING

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall very good service. Room service attended very fast, registration counter staff are friendly & check in process is smooth & fast. We requested for early check in & baby cot, hotel accommodated all our request.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Galaxy Hotel pada tanggal 7 Des 2023
Dear Valued Guest,Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Galaxy Hotel, while we are proud to learn that our team member provided great service to you during your visit. We hope to welcome you back again soon!Best Regards,Galaxy Hotel

10/10 Sangat Bagus

Twichar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Desember 2023

8/10 Bagus

Sala

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Tuen Sau

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
房間非常乾淨,入住服務也非常體貼,總體感覺很好,下次還會繼續回來入住。
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari 銀河酒店 pada tanggal 6 Des 2023
尊敬的客人:非常感謝您花時間回饋您的入住體驗。 很高興看到我們的員工為您提供了優越的服務及對整體入住體驗都感到滿意。 期待您下次造訪澳門時再次入住銀河酒店!此致銀河酒店

10/10 Sangat Bagus

Man Hei

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable stay
Everything was spot on in the room, it was so attentive to see the sweets offered in the room. Staff was very welcoming and friendly, the hospitality was amazing in this hotel. However, was disappointed the swimming canal was closed in autumn time, it was actually the main reason to choose this hotel but no luck to experience it.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Galaxy Hotel pada tanggal 6 Des 2023
Dear Valued Guest: Thank you for staying with us and taking the time to share your experience. We are glad to read that you enjoyed your visit at Galaxy Hotel. However, I am sorry to hear that the Grand Resort Desk is closure for winter maintenance from end of November 2023. We look forward to your next visit to experience at Grand Resort Deck and serving you in the future, thank you!Best Regards,Galaxy Hotel

10/10 Sangat Bagus

Chieh-hao

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
非常棒
很好的住宿體驗
Menginap 2 malam pada bulan November 2023
Tanggapan dari 銀河酒店 pada tanggal 6 Des 2023
尊敬的客人: 感謝您對澳門銀河的正面回饋,很高興看到您在我們這裡度過了愉快的時光。 很榮幸有您選擇銀河酒店,我們希望很快能再為您服務。 此致 銀河酒店

10/10 Sangat Bagus

Celine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

DOHAE

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
깨끗하고 편의시설 훌륭합니다
Menginap 1 malam pada bulan November 2023
Tanggapan dari Galaxy Hotel pada tanggal 29 Nov 2023
Dear Valued Guest, Thank you for sharing your positive review with us. We're so happy to hear you had a great experience at Galaxy Hotel and satisfied with our facility. Your review made our day! We hope to see you again in the nearest future. Best Regards,

8/10 Bagus

Junho

Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Candise

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

HYUNJUNG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
갤럭시 호텔 미니바 무료~
갤럭시호텔 미니바 무료 굳~ 갤럭시호텔 청결 , 편의시설 상태 아주 괜찬음 직원도 친절함 미니바 이용 무료 컵라면(신라면), 맥주, 콜라 등
Menginap 4 malam pada bulan November 2023
Tanggapan dari Galaxy Hotel pada tanggal 20 Nov 2023
Dear Valued Guest,Thank you for your positive feedback. We are so happy to see you had an overall good stay with us. It was our pleasure having you with us and we hope to welcome you back soon.Best Regards,

10/10 Sangat Bagus

Sampson Hin Chung

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Luxury at its finest
Menginap 1 malam pada bulan November 2023
Tanggapan dari Galaxy Hotel pada tanggal 19 Nov 2023
Dear Valued Guest,Thank you for your positive feedback and choosing Galaxy Hotel. We are glad to know that our environment made you feel amazing and joyful. Your kind words encourage us to continue doing our best to make sure every guest's experience is a memorable one. Thanks again and have a wonderful day.Best Regards,

10/10 Sangat Bagus

YUK LAN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room is clean and tidy.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Galaxy Hotel pada tanggal 17 Nov 2023
Dear Valued Guest,Thank you for your positive feedback and choosing Galaxy Hotel. We are glad to know that our environment made you feel amazing and joyful. Your kind words encourage us to continue doing our best to make sure every guest's experience is a memorable one. Thanks again, and have a wonderful day.Best Regards,Galaxy Hotel

10/10 Sangat Bagus

stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic hotel with great facilities. Would definitely recommend.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Galaxy Hotel pada tanggal 16 Nov 2023
Dear Valued Guest, Thank you for sharing your positive review with us. We're so happy to hear you had a great experience at Galaxy Hotel and satisfied with our facilities. Your review made our day! We hope to see you again in the nearest future. Best Regards,Galaxy Hotel

6/10 Cukup Baik

ping

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Kim

Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Kenneth, Burnaby

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service is excellent and the room is big, clean and luxury. Would love to stay here again.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Galaxy Hotel pada tanggal 14 Nov 2023
Dear Valued Guest,Thank you for your positive feedback and choosing Galaxy Hotel. We are glad to know that our environment made you feel amazing and joyful. Your kind words encourage us to continue doing our best to make sure every guest's experience is a memorable one. Thanks again and have a wonderful day.Best Regards,

8/10 Bagus

JI HYUN

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
best of best to family
I think this hotel is best of best. beautiful views ,convenient dining and good resort environment.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Galaxy Hotel pada tanggal 13 Nov 2023
Dear Valued Guest,Thank you for your positive feedback and choosing Galaxy Macau. We are glad to know that our environment made you feel amazing and joyful. Your kind words encourage us to continue doing our best to make sure every guest's experience is a memorable one. Thanks again and have a wonderful day.Best Regards,

10/10 Sangat Bagus

Jungsoo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

wui ming

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Bayasgalan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cleanliness and convenience was good for us
Menginap 1 malam pada bulan November 2023
Tanggapan dari Galaxy Hotel pada tanggal 12 Nov 2023
Dear Valued Guest, Thank you for sharing your positive review with us. We're so happy to hear you had a great experience at Galaxy Hotel and satisfied with our facility and cleanliness. Your review made our day! We hope to see you again in the nearest future. Best Regards,