I booked Okura because my friend recommended, this stay was for me and my friend’s birthday. The staffs were nice and polite, they replied all my queries and explained very well. The complimentary cake was delicious, we all love that! Is a pity that we cannot enjoy the outdoor swimming, but still the indoor one is ok. The indoor swimming pool is small, but no guest during the morning. I can enjoy the whole pool and sauna by myself. The room is small but the bathtub is great! The sanitary wares at shower cubicle and floor drain were not well maintained, you should ask your staff to check and make good them. The mini bar cupboard and the place for charging at the study are not user friendly. Is hard to open the cupboard and sockets cover. Wireless charger will be better.