Find hotels in Crossville - Harriman, TN from Rp1.245.165

"When I did my reservation I asked for king size bed and when I got there they gave us two queens and the pool was not heated"

"The staff is very friendly. But if you come in late at night like around 12:00 or later to check in it takes forever for someone to come to the door and check you in. I had to wait for 20 mins before someone noticed I was standing at the door. So they need to work on that. But other than that I enjoy staying there when I go to visit my daughter in North Carolina."

"The table was broken. No hot water for breakfast so I couldn’t drink tea. Coffee was also cold!"

"Clean and nice staff"

"It was a quick one night stop. Super clean room and kind staff"

"The pros: Our room felt very clean. There was new laminate wood flooring. The bedding was nice. All of the staff were very friendly and helpful. All rooms have a microwave and fridge. It was very quiet. We were at an event at the community college. It was just about five minutes away. The cons: The bed itself was uncomfortable. The mattress needed replacing. The rest of the room was older. Clearly hasn’t been remodeled in a long time."

"Internet access is pretty bad. Couldnt get my laptop to get past the required login page. Called tech support. They decided to have me permanently bypass their login page by providing my mac address. Getting my tablet to connect much less get to their login page was also extremely frustrating. Often times took 5 to 6 tries before the login page would even show. Problem existing regardless of where I tried in the hotel. Once the laptop or tablet connected, the internet was extremely slow with lots of timeouts (or buffering if attempting to stream). And since I stayed for the week and hotel vacancy in the middle of the week was pretty high, poor internet performance cannot be blamed on overcrowding. Very frustrating. I also rented a suite (kingsize bed and a sitting area). The sitting area was essentially useless because there were no lights (no sconces, no corner lights, no table lights, etc.) in the area. The couch and lounge area were just too dark to be used even with all the lights turned on in the rest of the room. Very disappointing. On the plus side, the front desk staff were friendly and helpful. The room maids paid attention to detail and were equally friendly and helpful."

"Matress overly used , uncomfortable, worn-out and needs replaced "

"Ac unit was hard to control. Hot water took time to surface. Bed was very comfortable."