Crystal Lake hotel guide. Marriott Hotels & Resorts hotel in Crystal Lake, Illinois

"Arrived and this was water leakage on the floor in room. Told front desk and they said to get towels and clean it up. Asked for a new room (same as what was booked, double queen) and they said only a king is left. Very disappointing. "

"Clean room, good wifi"

"Its a good place to stay"

"The staff (front desk) was attentive and polite. Check-in was quick. To be fair I feel like I got my money's worth. However, the room looked like it had been recently redone but the bath room was old, dated, and was probably clean although it didn't look that way. The shower enclosure wall was peeling and the toilet seat was broken. The lobby looked fine and breakfast was typical."

"SO GLAD I HAD MY WATER SHOES!! "

"Horrible, room heater made extremely loud noise. Bathroom not too clean and room very outdated."

"Dirty room and cold heat didn’t work!!!"

"This was just OK for us. WiFi isn’t great, we had to ask 3x for a remote, no microwave, no ice on our floor. Nothing crazy but inconvinent for sure. Would probably pick somewhere else next stay. "

"No coffee either day……no clean towel service. Room was dark and very outdated. Pillows were horrible……so flat. Pricey breakfast for continental items. "