Hotel Marriott Hotels & Resorts di Crystal Lake

"Clean room,great food "

"My husband and I came to celebrate our wedding anniversary & his birthday. Check-in was a breeze & she took care of us because she gave us such a nice view of the pond behind their property! Loved it! We ordered from their on-site restaurant and they got to our room in 15 minutes and even brought our food in the room which was lovely! The pool/hot tub was amazing!! Loved it, will definitely be back!!! "

"Extremely Rude staff at the reception tbey dont smile they dont greet and they don’t empathize with the guests situation . I travelled almost 12 hours and when i reaches hotel i requested for a room on the top floor the front office lady upfront denied and then she also made an error by charging my catd for the night stay whereas i had paid the amount online at thw time of booking when i asked her ahe connected mw to the manager Andrew or Sam i dont remember and he tried to cover up the miatale...

"Very nice, except paying for parking"