Search Spa Hotels in Cwmbran

"The staff as always were extremely friendly and helpful, we mentioned it was our wedding anniversary and we went out after checking in and when we came back they had left a card, a bar of chocolate and a bottle of wine in our room! What a lovey gesture, excellent t customer service!"

"Very average hotel. I paid for parking and still got a fine from parkingeye. Hopefully hotel will sort it"

"The Good: Staff were friendly and helpful. The food was great, plenty of options for places to eat. Plenty of activities available and easy to book. The Bad: No complimentary parking. Some of the lifts were broken and had been for several days before we arrived. There seemed to be no interest in getting them fixed. Quite disappointed overall, not sure I would ever come back. Would have been better booking a holiday abroad."

"Excellent on all fronts."

"Clean room with lovely views across the bay. Staff were very friendly, helpful and informative."

"The 2 people we interacted with at the front desk were "

"Good hotel, we stayed in a garden suite, and the bedroom was spacious, 2 comfortable chairs and a fab bathroom with separate shower, bath and 2 sinks. Liked the coffee maker as well as kettle and it had a fridge. Negatives: the pillows were really soft and they didn't have any other options. The main issue for me was breakfast: I had added to my booking that I was gluten and yeast free. However, the first morning it was not clear what of the hot food was gluten-free, and the chef came and talked to me to clarify. The bar menu has allergen information so why not the breakfast menu. Day 2, I really didn't fancy a cooked breakfast - so apart from fruit and yoghurt there was nothing I could eat. No gluten free cereal, crackers. The manager came over and said he'd never been asked before!!! Day 3, they had got gluten free porridge or granola. In this day and age I can't understand why there isn't more choice. "

"Good location for city centre"

"For the most part the hotel was great. The reception staff were great except for one member who was unhelpful and rude. There was a stain (looked like blood) on the under sheet and this member of staff on the desk seemed nonchalant. The restaurant staff were amazing at breakfast especially Lin."