Our stay was amazing from the very beginning. Han helped us check in and explained all of the amazing activities and restaurants at the resort. After checking in my wife was able to connect with her on Whatapp and she was able to arrange restaurant reservations and activities even while we were on the go.
Our room was beautiful and we were welcomed with cookies, a fruit bowl, and a wonderful aromatic oil diffuser.
The activities team is absolutely amazing. We took a scenic photo tour of the resort including the hill nearby with its beautiful overlook. Bamboo dancing was very fun and the activity team helped us learn the dance in a very open and welcoming way. Our son (6 years old) loved all of the activities and the team was great with kids.
A few other activities that we did:
- Boat ride on the canal with Santa
- Bamboo cup painting
- Seashell picture frame making
We stayed over Christmas, and there was a pop up children’s corner with a bouncy house, balloons, and face painting. I was very impressed by the amazing work of the activity team.
The pool is great. When arriving the pool staff finds a space just for your family and sets up the towels for you. The lazy river is very long and a great thing for the kids to explore. It’s one giant pool, but it winds around and has various spots that make it feel like 6-7 different pools.
The grounds are kept exceptionally clean and it’s a beautiful resort to walk around.