Xin Chao Mr. Kazuko from the culinary heritage Furama Resort and Spa Danang!Thank you for taking the time to share your experience with us.We appreciate your comments regarding our location, which is indeed one of our primary strengths. Situated on My Khe Beach, our resort offers easy access to various destinations near Da Nang.We have also taken note of your feedback regarding our room refurbishment. We would like to inform you that we are currently in the process of upgrading our property. Step by step, we are diligently working to enhance and revitalize Furama Resort, aiming to present a fresh and beautiful appearance that meets modern standards while preserving the charm and character that our guests have come to cherish.Regarding your comment about the room upgrade, upon reviewing your reservation, we have confirmed that you were indeed upgraded from a Garden room to a Lagoon room. We hope that you had a memorable experience in this room.Once again, we sincerely appreciate your feedback, and we look forward to the opportunity to welcome you back to the resort soon.Best Regards,Ms. Nguyen Hoang Minh TrucGuest Relations Manager

Xin Chao Mr/Ms. Miyuki from the culinary heritage Furama Resort and Spa Danang!We're delighted to see your review for Furama Resort Da Nang! Your feedback is important to us, and we're thrilled that you had an excellent experience during your stay. Should you have any further comments or if there's anything specific you'd like to share about your time with us, please feel free to do so. We eagerly anticipate the opportunity to welcome you back for another memorable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr/Ms. Seigo from the culinary heritage Furama Resort and Spa Danang!Your appreciation for the beautiful and picturesque scenery at Furama Resort Da Nang is truly valued. We take great pride in creating a serene and inviting environment for our guests to enjoy during their stay. We're thrilled to hear that you found it very beautiful and nice. We hope you had a wonderful time, and we eagerly anticipate the opportunity to welcome you back for more memorable experiences in the future. Warm regards, Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Ms. Fiona from the culinary heritage Furama Resort and Spa Danang!Thank you for your lovely review of our resort! We're delighted to hear that you found our location convenient, with easy access to both the center of Da Nang and other beach bars within walking distance.It's fantastic to know that you enjoyed our breakfast buffet, and we're thrilled that our rooms met your expectations with their high standards.We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Ms. Helen from the culinary heritage Furama Resort and Spa Danang!Thank you for returning to Furama Resort Da Nang for your second visit! We're thrilled to hear that you had another wonderful experience with us and that you enjoyed our beautiful room, serene beach, and tranquil atmosphere.Your kind words about our resort being the perfect location for a relaxing getaway mean the world to us. It's our aim to provide each guest with a memorable and rejuvenating stay, and we're delighted to hear that we succeeded with you.We can't wait to welcome you back for your third visit and continue creating unforgettable memories together.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Thank you immensely for your glowing review of our resort. We're thrilled to hear that you had an excellent experience with us.We're delighted that you found all of our staff to be wonderful, and we'll be sure to pass along your kind words to the team. It brings us joy to know that you enjoyed the amazing food and found your room to be beautiful.Regarding the ginger drink, it's made with tea, fresh ginger, lemon, honey, and a hint of lemongrass to add a refreshing twist. We're glad to hear that you found it incredible!Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another memorable experience.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Laina from the culinary heritage Furama Resort and Spa Danang!We've received your review of Furama Resort Da Nang, and we're grateful for your feedback. Your four-star rating is truly appreciated. We're pleased to hear that you enjoyed your time with us. It's our goal to ensure all guests have a memorable experience, and we're glad we could contribute to yours. We look forward to the opportunity to host you again for another wonderful stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr. Kwang Ho from the culinary heritage Furama Resort and Spa Danang!Your feedback on your recent stay at Furama Villas Danang is greatly appreciated! It's fantastic to hear that you found the experience truly luxurious and enjoyed the spaciousness of the villas, even if they were a bit too large for your group.We're thrilled that you had a treat with the buggy rides around the resort and found our staff to be very helpful throughout your stay.We've duly noted your feedback regarding breakfast and will take it into consideration for future improvements.We look forward to the opportunity to welcome you back for another wonderful experience at Furama Villas Danang!Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr. Seunghyun from the culinary heritage Furama Resort and Spa Danang!Thank you for your fantastic review about us.We're thrilled to hear that you enjoyed everything about your stay, from our convenient location to our excellent facilities, delicious breakfast, and refreshing swimming pool.Your kind words mean a lot to us, and we can't wait to welcome you back for another great experience at Furama Villas Danang in the future!Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Ms. Murakami from the culinary heritage Furama Resort and Spa Danang!We're thrilled to hear that you found your room clean and that our staff were very kind during your stay at Furama Villas Danang!Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr/Ms. Naoko from the culinary heritage Furama Resort and Spa Danang!Thank you for choosing Furama Resort Danang for your recent stay and for taking the time to rate us. We appreciate your feedback!We're glad you had a pleasant experience with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr/Ms. Harumi from the culinary heritage Furama Resort and Spa Danang!Thank you for taking the time to share your rating with us. We value all feedback, and we're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would greatly appreciate any additional details you can provide to help us improve. If there's anything specific that you feel could have been better during your stay, please don't hesitate to let us know. We hope to have the opportunity to better serve you in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr/Ms. Hitoshi from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your feedback with us. While we're glad you chose to stay with us, we're sorry to learn that your experience was not as exceptional as we strive to provide. Your feedback is important, and we'd love to know more about how we could have made your stay better. Please feel free to reach out to us directly with any further comments or suggestions. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr. Eshwer from the culinary heritage Furama Resort and Spa Danang!Thank you for taking the time to share your detailed feedback about your recent stay at our hotel in Da Nang. While we are delighted to hear that your overall experience was memorable and that you found our staff to be fantastic and our amenities exceptional.We are pleased to hear that you enjoyed the wonderful surroundings and had a standout experience meeting our general manager, Andre. We are grateful for your kind words about his responsiveness and thoughtfulness.We truly appreciate your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a flawless experience from start to finish.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr/Ms. Chu from the culinary heritage Furama Resort and Spa Danang!We are thrilled to hear that you thoroughly enjoyed your stay at Furama Resort Da Nang! It warms our hearts to know that you found our resort to be a peaceful and relaxing escape from the hustle and bustle, especially around My Khe beach. Our team works tirelessly to ensure that every guest has a memorable experience, and we're delighted that their efforts contributed to making your stay amazing. Thank you for choosing Furama Resort, and we can't wait to welcome you back for another wonderful getaway.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr. Henry from the culinary heritage Furama Resort and Spa Danang!Your excellent review speaks volumes, and we're truly grateful for your feedback. It's been a pleasure hosting you at Furama Resort Da Nang, and we're thrilled to know that you had a fantastic experience with us. We can't wait to welcome you back for another exceptional stay in the future!Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager.

Xin Chao Mr. Bongyun from the culinary heritage Furama Resort and Spa Danang!Thank you for choosing Furama Resort Da Nang for your family trip! We're thrilled to hear that you and your kid had a wonderful time during your stay with us.It brings us immense joy to know that your child enjoyed their time at our resort. Creating memorable experiences for families is something we take great pride in.We can't wait to welcome you back for another unforgettable visit in the future! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Ms. Sungmi from the culinary heritage Furama Resort and Spa Danang!Thank you for choosing Furama Resort Da Nang for your recent stay. We appreciate you taking the time to share your feedback.At the Furama, all feedback are invaluable to us, and we will use it to enhance our services and ensure that every guest enjoys a memorable stay with us. Therefore we would have loved to learn more about your experience to better understand how we can improve our service in the future to exceed your expectation.We sincerely hope to have the opportunity to welcome you back in the future and to provide you with a truly exceptional experience that exceeds your expectations.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr. Sean from the culinary heritage Furama Resort and Spa Danang!We appreciate you sharing your experience at Furama Resort Da Nang with us. It's wonderful to hear that you found our resort to be pretty and enjoyed its convenient location close to walking options and nightlife.Regarding the use of the bodyboard, we regret any inconvenience caused. Our primary concern is the safety and well-being of all our guests. In some cases, restrictions on water activities are in place to ensure the safety of individuals, especially when there are surfers in the vicinity. We sincerely apologize for any disappointment this may have caused, but please know it's for the safety of everyone involved.We hope to have the pleasure of welcoming you back for another stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr/Ms. Go from the culinary heritage Furama Resort and Spa Danang!We deeply appreciate for choosing Furama Resort Da Nang and for taking the time to share your feedback with us. We're delighted to hear that you found your stay to be very comfortable overall.We apologize for any inconvenience you experienced with the water pressure in the shower. Your feedback is valuable, and we will address this issue to ensure that all our guests enjoy a satisfactory experience.We appreciate your understanding and hope to have the opportunity to welcome you back for another comfortable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr. Donn from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your experience after returning to Furama Resort Da Nang after 20 years. We're thrilled to hear that you were pleasantly surprised by how well-maintained the resort is and that our staff still provided excellent service. It's heartening to know that we've been able to maintain our standards over the years.We're delighted that your experience with us was excellent, and we truly appreciate your kind words. It's our aim to provide memorable experiences for all our guests, and we're glad to have achieved this during your stay.We can't wait to welcome you back for another wonderful experience in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr/Ms. Masahiro from the culinary heritage Furama Resort and Spa Danang!Thank you for choosing Furama Resort Da Nang for your recent stay, and for taking the time to share your feedback with us. We're thrilled to hear that you found our facilities, location, private beach quality, ocean view, and gym equipment to be perfect. Your satisfaction is our top priority, and we're glad to have met your expectations in these areas.However, we apologize for any inconvenience you experienced with the temperature of the spa's sauna. Please rest assured that we take your feedback seriously, and we will address this issue promptly to ensure that all our facilities meet the highest standards of quality and comfort.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Ms. Michiko from the culinary heritage Furama Resort and Spa Danang!Thank you for taking the time to rate your recent stay with us.We truly appreciate your 5-star rating and are delighted that you had an excellent experience at our resort.If you have any specific feedback or requests for your future visits, please don't hesitate to reach out. We're here to ensure that every stay with us is nothing short of exceptional.We hope to have the pleasure of welcoming you back for another memorable stay in the near future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr/Ms. Tae from the culinary heritage Furama Resort and Spa Danang!Thank you for your kind words regarding the hospitality of our staff at Furama Resort Da Nang. We are delighted to hear that you had an excellent experience during your stay with us.Being a five star resort in Da Nang, providing exceptional service and ensuring our guests feel welcomed and cared for is our top priority. Your appreciation motivates us to continue delivering outstanding hospitality to all our guests.We look forward to the pleasure of welcoming you back for another memorable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr. Takuro from the culinary heritage Furama Resort and Spa Danang!Thank you immensely for awarding us with a stellar rating! Your feedback is invaluable to us and serves as a testament to our commitment to excellence in hospitality.We are truly honored to have been a part of your experience at Furama Resort Da Nang and are thrilled that we were able to meet your expectations during your stay.Should your travels bring you back to our region, it would be our utmost pleasure to welcome you once again for another unforgettable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao ( Guest’s name) from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your experience with us. We're delighted to hear that you found Furama Resort Da Nang to be a very nice family-oriented property. Your feedback about our 24-hour pool and friendly staff is greatly appreciated.Being a five star culinary and heritage resort, we also strive to enhance our service to ensure exceeding guest satisfaction. Your comment is greatly appreciated and inspires us to continue improving our service in the future.We hope to have the pleasure of welcoming you and your family back for another enjoyable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao YIFAN from the culinary heritage Furama Resort and Spa Danang!Thank you for your feedback. We're delighted to hear that you found Furama Resort Da Nang to be a "pretty chill and cool" place to stay. We aim to provide a relaxing and enjoyable atmosphere for all our guests, and we're thrilled that we could achieve that during your visit. We hope to welcome you back for another enjoyable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Xin Chao Mr. Youngmin from the culinary heritage Furama Resort and Spa Danang!Thank you for your positive rating. Your satisfaction is our top priority, and we're thrilled to have earned your perfect vote. We look forward to welcoming you back to Furama Resort Da Nang for another exceptional experience.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Guest,Thank you for choosing Furama Resort Da Nang and for sharing your feedback with us. We're delighted to hear that your overall experience was satisfactory.We regret to know the temperature of the lagoon pool was not as your expectation during your stay in February. However, we're pleased to know that you found the main pool to be perfect and enjoyable.Your feedback is invaluable to us, and we'll certainly take your comments into consideration to enhance the experience for our guests in the future.We hope to have the pleasure of welcoming you back for another enjoyable stay at Furama Resort Da Nang.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Ms. Mariko,Thank you for sharing your experience at Furama Resort Da Nang. We're delighted to hear that you had a relaxing time and enjoyed our delicious breakfast and restaurant offerings.Our tranquil location, though slightly removed from the downtown area, aims to provide a peaceful retreat for our guests, and we're glad you appreciated the quiet atmosphere.It's wonderful to know that you found your room spacious and the balcony with an ocean view comfortable. We hope it provided the perfect setting for relaxation and enjoyment during your stay.We look forward to welcoming you back for another relaxing retreat at Furama Resort Da Nang in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Guest,Thank you for choosing Furama Resort Da Nang for your recent stay. We're delighted to hear that you had a fun time with us.As a heritage resort, we take pride in our rich history and unique charm. While we may not be newly built, we strive to provide an experience that captures the essence of our heritage and leaves guests with a lasting impression of charm and warmth.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Mr. Jungwoo,Your amazing rating for your stay at Furama Resort Da Nang is truly appreciated. Thank you for taking the time to share your positive experience with us.We eagerly await the opportunity to welcome you back for another wonderful stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Mr. Joon Mo,Thank you so much for your glowing review! We're thrilled to hear that you had a spectacular stay at Villa S45 and enjoyed the excellent beach and villa amenities. It's fantastic to know that our team member, Receptionist Dang Cuong, provided exceptional service to enhance your experience. We'll be sure to pass along your kind words to him. Your satisfaction is our utmost priority, and we're delighted to have exceeded your expectations. We can't wait to welcome you back to Furama Resort Da Nang for another memorable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Ms. Danielle,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed the intimate atmosphere and stunning landscaping of our resort. Our team takes great pride in providing attentive and courteous service to all our guests, and we are delighted that you felt well taken care of during your stay. Your kind words serve as motivation for us to continue delivering exceptional hospitality. We hope to have the pleasure of welcoming you back for another memorable stay soon.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Ms. Joanne,Thank you for choosing our resort for your recent stay. We're delighted to receive your positive feedback and are pleased to hear that you had a good experience overall. Your satisfaction is important to us, and we appreciate your support. We look forward to welcoming you back for another enjoyable stay in the near future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Ms. Stacey,Thank you for your feedback.We pride ourselves of taking care of our guest and giving them a lasting, positive memory. This is usually the case as you can see from many positive comments.However, some things have not been done for you according to our own expectations and I wish to assure you that I am personally following up in rectifying this.The General Manager

Dear Mr. Changsoon,We're delighted to hear you had a wonderful stay at Furama Resort Da Nang! Your appreciation of our convenient location near downtown, proximity to amenities, clean beach, and the overall comfort and tranquility is truly gratifying.It's our pleasure to offer you a serene and enjoyable experience. We look forward to hosting you again for another delightful visit.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Mr. Kent,It brings us immense joy to learn about your fantastic stay at Furama Resort Da Nang! We are delighted that you felt the warmth of our hospitality right from the moment you stepped into the lobby. We are thrilled that your upgrade added to the overall enjoyment of your visit.Being the oldest 5-star resort in Vietnam, we take pride in maintaining a top-notch facility, complemented by one of the finest beaches in Asia. Your praise for our diverse food offerings and the lavish BBQ buffet is truly humbling. We are honored to be ranked among the top five of all the places you've stayed worldwide.Looking forward to welcoming you back for more memorable experiences in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Mr/Ms. Jisun,A resounding thank you for your stellar 5-star vote! We are overjoyed to learn that your experience at Furama Resort Da Nang lived up to your expectations. Your positive feedback inspires us to continue delivering exceptional service and creating memorable moments for our valued guests.Welcoming you back for another extraordinary stay. Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Ms. Jennifer,Thank you for awarding us a perfect rating! We are truly honored by your generous evaluation of Furama Resort Da Nang. Your positive feedback encourages and motivates our team to continually strive for excellence in providing exceptional service and experiences.It was a pleasure hosting you, and we sincerely look forward to the pleasure of welcoming you back for another outstanding stay. Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Mr/Ms. Hideyuki,Thank you for your wonderful rating! We are thrilled to learn that your experience at Furama Resort Da Nang exceeded your expectations. Your satisfaction is our utmost priority, and we are delighted that you found our services and facilities worthy of a perfect score.It was a pleasure hosting you, and we look forward to welcoming you back for another outstanding stay in the future. Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Mr. Marco,Thank you for choosing Furama Resort Da Nang and for taking the time to share your feedback. We appreciate your positive mention.Your insights are valuable to us, and we always strive to enhance the guest experience. If there are specific details or areas where you believe we could improve, please feel free to share your thoughts.We hope to have the pleasure of welcoming you back to Furama Resort Da Nang for another delightful stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear cherished guest,We are thrilled to learn that you enjoyed your stay in one of our villas at Furama Resort Da Nang. Your description of it being a "lovely villa" warms our hearts, and we appreciate your kind words.Your satisfaction is our utmost priority, and we hope to continue providing you with exceptional experiences on your future visits. If there are specific features of the villa or aspects of your stay that you would like to highlight, or if there's anything you believe we could enhance further, please feel free to share your insights.Thank you for choosing Furama Resort Da Nang, and we look forward to the pleasure of welcoming you back for another memorable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Mr/Ms. ShinichiThank you for choosing Furama Resort Da Nang and for taking the time to share your positive experience with us. We are delighted to hear that our staff's hospitality contributed to a wonderful time during your stay.Your intention to choose Furama Resort Da Nang again for your future visits is truly appreciated, and we look forward to welcoming you back for another memorable stay.If there are specific aspects of your stay that stood out or if there's anything you believe we could improve upon, please feel free to share your insights.Thank you for being our valued guest.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Mr. Jong Chul,Thank you for choosing Furama Resort Da Nang and for bestowing upon us a perfect score. Your positive feedback is genuinely appreciated, and we are delighted to hear that your experience with us exceeded expectations.If there are specific aspects of your stay that left a lasting impression, or if there's anything you believe we could improve upon, please feel free to share your insights. Your feedback is invaluable as we strive to continually enhance our guests' experiences.We eagerly anticipate the pleasure of welcoming you back for another remarkable stay at Furama Resort Da Nang.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Mrs. Miyuki,Thank you for choosing Furama Resort Da Nang and for the 5-star rating! We are delighted to know that you had a wonderful experience during your stay. If there's anything specific you loved or if there are ways we can further enhance your future visits, please feel free to share your thoughts. We look forward to welcoming you back for another fantastic stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Mr/Ms. Takumi,Thank you for your perfect score! We're thrilled to know that your stay at our Furama Resort Da Nang met your expectations. Your feedback is greatly appreciated. We hope to have the pleasure of welcoming you back for another outstanding experience in the future.Best regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Dear Mr. Renaud-Louis,Thank you for choosing Furama Resort Da Nang for your recent stay, and for taking the time to leave a review. Your feedback is important to us, and we appreciate your honest evaluation.We hope you had an enjoyable experience during your time with us. If there are any specific aspects of your stay that stood out positively or areas where we can improve, please feel free to share your thoughts. Your feedback helps us enhance our services to better meet the expectations of our valued guests.We look forward to the opportunity to welcome you back to Furama Resort Da Nang in the future and provide you with an even more exceptional stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager.