Dear Mayumi,Thank you for your feedback. We are glad to hear that you enjoyed the pleasant atmosphere and friendly staff at our hotel. We apologize for any inconvenience caused by the shower room door seal and the broken kettle, but we appreciate your understanding and prompt assistance. We are delighted to know that you had a refreshing experience in our RiverView room, enjoying the tranquil view of the river. It's also great to hear that our location, slightly away from the city center, provided a peaceful environment with fewer tourists. We strive to maintain our facilities and provide efficient service, so we are pleased that you found our response fast and satisfactory. We are also delighted that we could offer you a paid transfer to Da Nang when you mentioned your next plans. We hope to have the opportunity to welcome you back for a longer stay in the future. Thank you for choosing our hotel, and we look forward to serving you again.Best regards,Danny - Operation Manager

Dear Shoko,Thank you for your feedback. We apologize for any discrepancies between the recommendations provided by our staff and the actual arrangements made, causing inconvenience during your stay. We understand your disappointment regarding the hospitality aspect, especially with regards to the grab service and shower facility. We appreciate your suggestions about choosing a more spacious vehicle for your luggage and arranging transportation independently. Please be assured that we take your feedback seriously and will address these concerns to ensure a better experience for our future guests.Best regards,Danny - Operation Manager

Dear Toshiyuki,Thank you for your feedback. We appreciate your stay with us and understand that the hotel's slightly older building may have initially disappointed you. However, we are glad to hear that the friendly staff and delicious breakfast exceeded your expectations and made up for any initial concerns. We are honored to be a hotel you would choose to stay at again if you visit Hoi An in the future.Best regards,Danny - Hotel Manager

Dear Yeon Ju,Thank you for your feedback. We appreciate your stay with us and understand that the hotel's slightly older building may have initially disappointed you. However, we are glad to hear that the friendly staff and delicious breakfast exceeded your expectations and made up for any initial concerns. We are honored to be a hotel you would choose to stay at again if you visit Hoi An in the future.Best regards,Danny - Hotel Manager

Dear Weihong,Thank you for choosing our hotel for your stay in Hoi An. We are delighted to hear that you enjoyed the 20-minute walk or 10-minute cycle along the river to the Ancient Quarter. We are thrilled that you had a pleasant three-night stay and appreciate your recommendation. We look forward to welcoming you back in the future.Best regards,Danny - Hotel Manager

Dear Mr. Tuan,Thank you for your feedback. We appreciate your stay with us and understand that the hotel's location may have been a bit far from the old town, requiring a 30-minute walk or a scooter ride. We have daily shuttle bus to the old town now. We also take note of your comments regarding the breakfast. We value your input and will work towards improving our services.Best regards,Danny - Hotel Manager

Dear Peggy,We sincerely appreciate your kind words and are grateful for the incredible staff, perfect location, delicious local cuisine, and proximity to the beach. Thank you for making our stay truly memorable.Best regards,Danny - Hotel Manager

Dear Naoko,We sincerely appreciate your kind words and are grateful for the incredible staff, perfect location, delicious local cuisine, and proximity to the beach. Thank you for making our stay truly memorableBest regards,Danny - Hotel Manager

Dear Christopher,We sincerely appreciate your kind words and thoughtful hospitality during our stay. The hotel's convenient yet peaceful location, coupled with the abundance of nearby dining options and stores, made our experience truly enjoyable. The staff's warm welcome and attentive care, including their valuable recommendations for restaurants, activities, and shopping, exceeded our expectations. Their willingness to assist with pre-booking show tickets, tours, and transportation was truly impressive. We were especially touched by their personal touch, as they remembered our names and showed genuine interest in our daily experiences. Thank you for making our stay memorable and for always going above and beyond to ensure our comfort and satisfaction.Best regards,Danny - Hotel Manager

Thank you for your feedback. We apologize for any inconvenience caused by the freshness of breakfast foods and the lack of Vietnamese dishes. We appreciate your kind words about our staff. Regarding the distance from the Old Town and shuttle service,we are happy to inform you that we will offer a shuttle service starting from Dec to the old town. We hope to have a chance to serve you again in the near future.Best regards,Danny - Operation Manager

Dear Hinako,Greetings from Lantana Riverside Hoi An Hotel!Thank you for your kind feedback. We are delighted to hear that you chose our hotel based on the charming room and experienced exceptional kindness from our staff. We are glad that we could assist you in arranging transportation from the Old Town. We greatly appreciate your understanding and efforts in communicating with us in English. We are also pleased to know that you enjoyed our skilled spa services and delicious breakfast. We apologize for the inconvenience caused by the shower usability. If you have the opportunity to visit Hoi An again, we would be honored to have you stay with us,Best regards,Danny - Operation Manager

Hi Koji,Greetings from Lantana Riverside Hoi An Hotel & Spa!Thank you for your valuable information. We appreciate your feedback. While it is possible to walk to Hoi An's city center, it takes approximately 20 minutes and can be a bit far. We agree that renting a bicycle is a great option, although we understand that riding a motorcycle might be a bit intimidating. Another convenient option is to take a taxi from the hotel to the shuttle bus stop in the city center, which costs around 50,000 VND. This allows for easy access to the city center. Similarly, you can take a taxi from the shuttle bus stop back to the hotel for a similar fare. Thank you for sharing these transportation options.Best regards,Danny - Operation Manager

Dear Corinne,Thank you so much for your feedback! We're delighted to hear that you enjoyed the beautiful river view from your room and had a wonderful experience with our helpful staff, especially Rosie. It's great to know that Rosie went above and beyond to ensure your comfort, even providing a ride back in the rain. We're thrilled that you loved your stay at our hotel. We hope to welcome you back soon for another memorable experience!Best regards,Danny - Operarion Manager

Dear valued guest,We would like to express our sincere appreciation for choosing our establishment and for sharing your feedback with us. We are delighted to know that you felt very comfortable during your stay.We are pleased that you enjoyed our riverside location, finding it beautiful and peaceful. The serene ambiance by the river adds a special touch to our guests' experience, and we are glad it resonated with you.Once again, thank you for your kind words and for choosing our establishment. It was a pleasure having you as our guest, and we hope to welcome you back in the future for another memorable stay.Warmest regards,Danny - Operation Manager

Dear Frank,We would like to express our sincere appreciation for choosing our establishment and for providing us with your feedback. Your kind words about our location and the overall atmosphere have truly made our day.We are delighted to hear that you found our location to be nice and convenient. We strive to select prime locations that offer our guests ease of access to various attractions and amenities. It is rewarding to know that our choice met your expectations.Best regards,Danny - Operation Manager

Dear Russell,We would like to extend our heartfelt gratitude for choosing Lantana Riverside as your accommodation choice and for taking the time to provide us with your feedback. Your kind words have truly made our day.We are thrilled to hear that you found our hotel lovely and appreciated its convenient location by the river. It brings us joy to know that you enjoyed the ease of walking or cycling to nearby coffee shops, restaurants, bars, night markets, and other attractions. Our aim is to provide our guests with a convenient and enjoyable experience, and it is rewarding to know that we succeeded in doing so.Once again, thank you for your kind words and for choosing Lantana Riverside. We are delighted that you had a pleasant stay with us, and we hope to have the pleasure of welcoming you back in the future for another wonderful experience.Warmest regards,Danny - Operation Manager

Hi Yorihisa,Thank you very much for leaving us a review. Your kind comments about my team is quite rewarding after days of hardwork working side by side with them. We've created a culture on warm hospitality where we treat our guests like members of our family that we are serving and to hear that it made your staying with us more lovely and memorizes.My entire team and I look forward to welcoming you back on your next trip to this lovely city - Hoian Ancient Town and to service you would be our great pleasure.Wishing you excellent health, success, and happiness! I do hope to see you next timeWarm regards,Danny - Hotel ManagerE-mail: info@lantanariverside.comPhone: +84 235 3937668

Hi Misa,Thank you for choosing Lantana Riverside Hoi An Hotel & Spaand for taking the time to share your feedback. We are delighted to hear that we are one of your favorite resorts in Hoi An, and we truly appreciate your kind words.We're pleased that you found our resort to have beautiful architecture, an impressive swimming pool, and a serene green environment. Providing our guests with a relaxing and enjoyable experience is our top priority, and we're glad that we could contribute to your great time off.Our central location, close to the Old Town, is indeed a significant advantage for our guests, and we're pleased it added to your convenience.We look forward to the opportunity to welcome you back in the future. If you decide to stay with us again, please feel free to let us know if there are specific preferences or requests you have to enhance your experience.Thank you for choosing us as your accommodation in Hoi An.Best regards,Danny - Hotel Manager

Dear Kyoung Me, Good morning and hope that you are doing well. We highly appreciated for your great review and we also very happy to have you with us. Your compliments will be passed on our team and they will very happy to hear that. We are looking forward to welcome you back Lantana in the future. Best Regards

Dear Karen,Thank you so much for taking your time to write down such long details.We are so happy to learn that you really enjoyed your stayed at Lantana Riverside Hotel.We appreciate your encouragement for the staff. Your nice words have been shared with them. They were very excited to hear about that.Our very friendly and attentive staff members are always ready to go the extra mile when taking care of the guests.We are looking forward to welcoming you to Lantana Hoi An in nearly future.Best regards,

Dear Virginia,We would like to take this opportunity to express our sincerest gratitude for choosing to stay with us at Lantana Riverside during your recent visit. It was truly a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your stay with us.Our team takes great pride in providing exceptional service, and we are thrilled to hear that we were able to exceed your expectations. We strive to make every guest feel comfortable and at home, and we are delighted to hear that we were successful in doing so during your stay.Thank you for taking the time to share your positive feedback with us. It is always encouraging to hear from our guests, and we will make sure to share your comments with our team. We are confident that they will be thrilled to hear that their hard work is paying off.Once again, thank you and looking forward to welcome you back in the near future.Best regards,Mile Nguyen

Dear Soeren, Good morning and hope that you are doing well. We highly appreciated for your great review and we also very happy to have you with us. Your compliments will be passed on our team and they will very happy to hear that. We are looking forward to welcome you back Lantana in the future. Best Regards

Dear Sze, Good morning and hope that you are doing well. We highly appreciated for your great review and we also very happy to have you with us. Your compliments will be passed on our team and they will very happy to hear that. We are looking forward to welcome you back Lantana in the future. Best Regards

Dear Paul,On behalf of Lantana Riverside Hoi An, I would like to express our sincere gratitude for choosing to stay with us during your recent visit to Hoi An. We are glad that you found our hotel to be a great place to stay and that you enjoyed the facilities, amenities, and services we offer at Lantana Riverside Hoi An. We are especially pleased to know that our staff members made a positive impression on you and that they contributed to making your stay a special one. We will certainly share your kind words with our team, who will be thrilled to hear that they made a difference in your experience.We hope to have the pleasure of welcoming you back in the near future and providing you with another wonderful stay.Best regards,

Dear Tommy,Good morning and hope that you are doing well.We highly appreciated for your great review and we also very happy to have you with us.After Covid 19, for the reopening time, we don't have many customers so we can't do buffet breakfast, however, we done by your requested that multiple of dishes, fruits and drinks. At a momment to the future we are serving buffet breakfast.We hope have changce to welcome you back to beautiful Hoi An. Once again, thank you and best wishes to your family!Best regards,

Dear Minji,Thank you very much for your stayed with us at Lantana Riverside Hoi An.We have kept your valuable feedback in mind, we have improved and trying not to let same happen in the future.Thank you and Best regards,

Dear Uturo, Thank you very much for your great feedback about our Lantana Riverside Hoi An and having a memorable experience with us. We are looking forward to welcome you back in the near future. Best regards

Dear HUI CHIH, Thank you very much for your recent stayed with us. We hope you enjoy your travel time! Best regards,

Dear Michael, Thank you so so much for your enjoy stayed with us. Your nice compliments help us to get more motivation. We looking forward to have changce to welcome you back to our Lantana Riverside Hoi An. Best regards,

Dear Paul, Thank you very much for your recent stay with us. Your nice compliments are movitation to all of us. We wishing all the best to you and your family. Best regards,

Dear Anonymous, Thank you very much for your enjoyable time at our Lantana Riverside Hoi An. We are looking forward to welcome you next time. All the best

Dear our guests, Thank you very much for your staying at our hotel. Your positive comments are much motivate us. We are looking forward to welcoming you in the near future. All the best,

Dear our value guests, Thank you very much for your staying at our hotel. Your comment is motivate us a lot. And we will improve the laundry service and space. Hope next time you comeback you will surprise and have more enjoyable time. All the best,

Dear our valued guests, Thank you very much for your enjoyable staying at our hotel. We much appreciated your nice words. We are keep improving our services. We hope to welcome you back in the near future. All the best

Dear Catalina, Thank you very much for your staying at our hotel. We hope to welcoming you back next time. Best regards,

Dear Mark, Thank you very much for your staying at our Hotel. We are looking forward to welcoming you back next time. All the best,

Dear Lovely guest Thank you so much for your nice review. We are looking forward to welcome you in the near future Thank you & Best regards! Lantana team.

Dear Lovely guest Thank you so much for your nice review. We are very happy to hearing that you have enjoyed your time with us. Your nice words have been sharing to all of us. We are looking forward to welcome you in the near future Happy new year and Wished all the best to you Thank you & Best regards! Lantana team.