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Ulasan untuk Parze Ocean Hotel & Spa

4 out of 5
Parze Ocean Hotel & Spa
13-15-17 Duong Dinh Nghe street, Phuoc My Ward, Son Tra District, Da Nang

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 8 dari 18 ulasan" "
Penilaian 8 - Bagus. 6 dari 18 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 18 ulasan" "
Penilaian 4 - Buruk. 0 dari 18 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 18 ulasan" "

8,0/10

Kebersihan

8,0/10

Staf & layanan

7,8/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

Ulasan

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
受付にいる人間が担当者じゃないからわからないと言って、全然チェックインできなかった。 ようやく通された部屋は元々予定していた部屋と違う部屋、また備付の電話が使えずわざわざ受付に戻るハメに。 部屋を変更すると言われようやくもともと予約していた部屋に。 チェックアウトの時間を聞くと何時でも良いと言われ何度も確認したが、その返答。 最終日の正午にチェックアウトの時刻だと部屋に連絡が入り、いつでも良いってお前のスタッフが言ってたぞ！と言うと2:00pmまで待つと。 チェックアウトのときは受付の担当者らしき人がたくさん謝ってきたが二度と泊まりたくない。 朝食も6:00~10:00と言われ8:00頃に行ったが、 ビュッフェの中身はほぼなし。 また追加で作る様子もなく片づけを始めていた。 別日だとビュッフェではなく、西洋コースかベトナムコースを選ぶスタイルだった。 注文して30分待っても来ないので、スタッフに聞くもメニューを持ってきてどっちだと聞かれた。 朝から不快な思いをしてまで飯は食いたくない。 散々なホテルだった。
Menginap 2 malam pada bulan Februari 2020

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
DON'T TRUST PARZE!
I had a visa issue and couldn't arrive on my scheduled day. "E-commerce Executive" Phan Như Quỳnh told me "No problem, we''ll have a room for you when you arrive, no charge." Then she ghosted me, wouldn't return emails or answer calls. Has never acknowledged her dishonest behavior. She should be fired. Don't trust the snakes running Parze, you will waste your money and your time.
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Takamitsu

Disukai: Kebersihan, kenyamanan kamar
ガラガラホテル
風呂がある浴槽付きの部屋に してくれたが、ガラガラのホテルでした。
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Parze Ocean Hotel & Spa pada tanggal 14 Feb 2020
Dear Mr Takamitsu, Greetings from Parze Ocean Hotel & Spa Thank you very much for your kind review. We really appreciate some bad points stated hereof and they usefully advise us a must to improve immediately. Once again, thank you and look forward to your return again soon. Best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
최고로 좋았습니다 직원들도 친절하고 구경하기에 위치가 딱 좋고 17층 수영장이 있어 너무 좋았습니다.
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Parze Ocean Hotel & Spa pada tanggal 23 Jan 2020
Dear Valued Guest, Thank you very much for your kind review regarding your stay at Parze Ocean Hotel & Spa I am delighted to hear that you had a great stay at the hotel. We're looking forward to welcoming you back in near future. Grand Regards,

10/10 Sangat Bagus

FENGCHOU

Menginap 2 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff very helpful. Location is good very close to the beach and restaurants.
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Parze Ocean Hotel & Spa pada tanggal 10 Jan 2020
Dear Valued Guest, Greetings from Parze Ocean Hotel & Spa We are glad that you enjoyed your stay with us and satisfied with our service. Thank you for giving us good words of staff and the location of our hotel that will become the main reason for you to come back to our hotel. We look forward to welcoming you back to Da Nang and our hotel. Best regards,

10/10 Sangat Bagus

Emilia, Ilshofen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alles sehr sauber, das Frühstück war sehr lecker, Super Lage, das Personal ist fantastisch und immer hilfsbereit
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Parze Ocean Hotel & Spa pada tanggal 8 Jan 2020
Dear Ms Emilia, Greetings from Parze Ocean Hotel & Spa Thank you very much for your kind review. I am delighted to hear that you had a great stay at the hotel and were satisfied with the level of service provided by Parze Ocean Hotel & Spa Looking forward to welcoming you back. Warm regards,

8/10 Bagus

MIHWA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
가성비 굿
퀸침대 2개라 아이랑 세식구 보내기 좋았구요. 욕조가 없어서 아쉬웠지만 가성비 좋은 호텔이라 추천드려요.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Parze Ocean Hotel & Spa pada tanggal 23 Jan 2020
Dear Mr Mihwa, How wonderful to hear that you had enjoyed your stay here. Thank you so much for letting us take care of you. We can’t wait to have you here on your next visit soon! . Warm regards,

6/10 Cukup Baik

Heejung

그럭저럭
새벽뱅기 타고 잠시 잠만자기 좋아요
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Parze Ocean Hotel & Spa pada tanggal 23 Jan 2020
Dear Ms Heejung, Thank you for choosing Parze Ocean Hotel & Spa for your stay. We all looking forward to welcome you back soon Best regards,

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Kort vistelse i Da Nang
Helt ok hotel. Värt pengarna. Nära till strand. Da Nang strand var en av de bästa i Vietnam.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Parze Ocean Hotel & Spa pada tanggal 6 Jan 2020
Dear Valued Guest, Greetings from Parze Ocean Hotel & Spa Let me please express my thanks for your stay and review. We look forward to welcoming you back to Da Nang and our hotel. Best regards,

10/10 Sangat Bagus

Richard, 서울

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
직원분들이 매우 친절했으며, 가족이 숙박하기에 편안했으며, 미케해변은 걸어서 5분 한시장은 택시로 2~3천원 거리라 쇼핑도 매우 편리했습니다. 또한, 주변에 도보로 5분거리로 가능한 한식/인도식/베트남식/수제버거 등 다양한 맛집식당이 있어서 편리했습니다. 무엇보다도 공항-숙소간 차량으로 픽업서비스해주는 부분이 편리했습니다.
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Parze Ocean Hotel & Spa pada tanggal 23 Jan 2020
Dear Mr Richard, Thank you for taking the time to share this wonderful review of your recent stay at Parze Ocean Hotel & Spa. We hope to have an opportunity to welcome you back to our hotel again soon! Best regards,

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Värde för pengarna
Stannade 4 nätter med familjen på hotellet. Hotellet har nära till strand och en stor gata med resturanger och caféer. Nackdel att det byggs mycket runt om hotellet och att det är ca 45 min promenad (15min taxi) till bra shopping. Hotellet är trots detta värt pengarna med fina rum och ok frukost.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Parze Ocean Hotel & Spa pada tanggal 4 Jan 2020
Dear Valued Guest, Thank you very much for your kind review regarding your stay at Parze Ocean Hotel & Spa We all look forward to having an opportunity to welcome you back to our hotel soon. Best regards,

6/10 Cukup Baik

KWAI

Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Joanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Parze Ocean Hotel & Spa pada tanggal 28 Des 2019
Dear Mrs Joanne, We hope you enjoyed your recent stay with us at Parze Ocean Hotel & Spa Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Parze Ocean Hotel & Spa. Best,

10/10 Sangat Bagus

JUNSIK

Menginap 4 malam pada bulan Desember 2019

8/10 Bagus

Patrick, Chateau Puybarban, France.

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property overall and friendly staff. I had room 1403 which had a permanently unpleasant smell in the bathroom presumably from the waste outlet or fan inlet?? The room lacked a separate shower or at least or a wall fitting to hold the shower head.whilst standing in the bath These 2 points aside it was a good place.
Menginap 4 malam pada bulan November 2019
Tanggapan dari Parze Ocean Hotel & Spa Team pada tanggal 3 Des 2019
Dear Mr Patrick, Thank you very much for your kind review regarding your stay at Parze Ocean Hotel & Spa. I am delighted to hear that you had enjoyed our service. Besides that, thank you so much for your feedback regarding the room. We really appreciate some bad points stated hereof and they usefully advise us a must to improve immediately We all look forward to having an opportunity to welcome you back to serve you better. Best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hot water supply was not hot enough.it may be the problem of the shower valve. They repaired but the problem come back again. Please check again.. And the washroom do not have
Menginap 3 malam pada bulan November 2019
Tanggapan dari Ms Phan Nhu Quynh (Sales Department) pada tanggal 20 Nov 2019
Dear Valued Guest, Greeting from Parze Ocean Hotel & Spa Let me please express my thanks for your stay and review. We really appreciate some bad points stated hereof and they usefully advise us a must to improve immediately. We look forward to your return again soon. Thank you and Best regards, Parze Ocean Hotel & Spa Team

10/10 Sangat Bagus

Rebekah, USA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel and spa staff were incredibly kind and accommodating. There wasn’t anything without reach. From calling taxis, to accommodating last-minute massages, to the wonderful room service. The room was beautiful & comfortable, the huge tub was heavenly. I highly recommend staying here!
Menginap 3 malam pada bulan September 2019
Tanggapan dari Ms Quynh (Sale) pada tanggal 21 Sep 2019
Dear Mr/Ms Rebekah, Thank you kindly for your very detailed and positive review following your stay at Parze Ocean Hotel & Spa. I am delighted to read that you truly enjoyed your stay with us and great to know that you found your satisfaction here. I am sure that this feedback will serve as an encouragement to all of our staff and management team as we strive to improve the quality of our services. Your recommendation means Parze Ocean Hotel & Spa much! Thank you again and we look forward to seeing you back here on your next trip. Grand regards, Parze Ocean Hotel & Spa Team