I arrived early in the morning. Naturally my room was not ready. They were very kind to store my luggage, after I had removed a few things I needed. Then I was able to have a driver take me in the lovely hotel car (van) to Hoi An for a visit. Although the driver spoke (almost) no English, he was very pleasant and took me to a drop-off point and arranged a time to pick me back up. I was able to explore and enjoy Hoi An. The price for the service was quite reasonable (about $25 for 4 hours, but could have been extended to 6 for the same price). I had booked a room with a balcony and view of the ocean. It was worth it, as the view of the shore and peninsula is wonderful either in sun or rain (I experienced both!) The room was light and airy. The amenities were nice, bed comfortable and all quite clean. Breakfast, although I was not hungry, was good and varied and very nicely served by the warm and friendly servers. The porters/doormen were always nice and ever ready to help. As others have said, it is about 2 miles north of the main center and then across the bridge to the city itself. It's a short cab ride and the price is cheap. I would prefer this location for the view, as it is easy to get around by taxi or even the hotel car if booked ahead. I recommend the small extra charge for the room with the balcony. After all, the main reason for choosing this hotel is the view (although the other features of the hotel are quite nice.)