Kolam renang outdoor

Ulasan untuk Stella Maris Beach Danang

4 out of 5
Stella Maris Beach Danang
03 Vo Van Kiet, Phuoc My Ward, Son Tra District, Da Nang

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 330 dari 456 ulasan" "
Penilaian 8 - Bagus. 89 dari 456 ulasan" "
Penilaian 6 - Cukup Baik. 23 dari 456 ulasan" "
Penilaian 4 - Buruk. 6 dari 456 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 456 ulasan" "

9,2/10

Kebersihan

9,6/10

Staf & layanan

9,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Robichard

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スタッフが素晴らしかった Nataly 朝食盛りだくさんだった。
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 28 Apr 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Son

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Every single staff member is so polite and helpful
Menginap 5 malam pada bulan April 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 26 Apr 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

4/10 Buruk

Loc

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The room was small and there was nothing to put your stuff by the sink. The sink is on pedestal, the worst thing is there is no iron to borrow. I’ve worn a wrinkle shirt first time in my life. But the hotel staff was super nice. As for Expedia, i had a difficult time to contact for the change. We ended up moving to another hotel and lost 3 nights. Next time I’ll book directly and no agency.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 28 Apr 2024
Dear Sir/Madam,May we begin by thanking you for choosing Stella Maris Beach Da Nang for your stay. We are glad to read that you appreciated our staff assistance.We regret that some inconvenience made your experience less than perfect. Please know that we are continuously improving our service with our ongoing staff training or constructive maintainance.Thank you for letting us know where improvement is needed. It is comments like yours that help us continually enhance our service levels and strive for excellence. We look forward to welcoming you back in the future.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Bagus

tracy rex

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
View was magnificent but the sound proofing was not so good because you can hear the cars during the night.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 23 Apr 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.We are happy to know that you were impressed by our facilities, food and beverage services and especially our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Thank you again for highlighting our services and facilities. We look forward to welcoming you back for another great stay.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Manuel, Williamsburg

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The perfect spot to admire the view of the beach, or simply walk around the boardwalk. Plenty of great places to eat close by, great breakfast buffet and the staff is extremely friendly. If you can upgrade to the ocean view, where you will witness an amazing sunrise.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 19 Apr 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Akiko

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
スタッフの方は皆さん親切で、ホテル玄関に階段があるのですが、荷物を運んでくれます。 立地はビーチ前で最高。中心地までもGrabで数百円で行けます。 朝食は種類が豊富で、フォーなどもライブで作ってくれ大満足です。フルーツも何種類も置かれてます。 お部屋はおしゃれなのですが、おしゃれ過ぎて、水周りがちょっと使い勝手が悪いです。シャワーブースとトイレがガラス張りで、一応シャワーカーテンがついているのですが、同伴者によっては気まずいかもしれません。お湯も出てくるまでに3分くらいかかるので、先にお湯を出しておいた方がいいです。
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 14 Apr 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Tyrell

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama hewan peliharaan, Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is well worth the money. Nothing was too much trouble for the staff. They went over and above for my boyfriends birthday and we can’t thank them enough. Food was excellent and the roof top bar and pool were just what we needed to relax. Thank you !
Menginap 1 malam pada bulan April 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 14 Apr 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Bagus

Bruno

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The highlight of this hotel is really how excellent and attentive the staff is. They’ll remember you and what room you’re in, and will follow up on any requests you’ve made. The beach is also right across the street and the free shuttle to/from the airport is a nice plus. Otherwise I have to say the room was a bit small for a 4-star hotel - the bathroom especially felt a bit cramped and the sink being outside of the bathroom in the middle of the room is a strange design choice (but excellent water pressure!). But overall this was a good stay in a decent hotel that is right on the beach managed by excellent staff.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 12 Apr 2024
Dear Valued Guest,Thank you so much for taking the time to leave a review of your recent stay at Stella Maris Beach Đà Nẵng.We're thrilled to hear that you enjoyed your experience with us and that you appreciated our facilities, services and our team members.Your kind words mean a lot to us, and we're grateful for your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Rita

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love this place. Not all 4 stars are good but this one was amazing. Breakfast is delicious. The beach is just a couple of minutes ( 1 min haha ) walk away because they are in front of beach. Staying at Stella Maris Beach is an enjoyable and unique experience.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 11 Apr 2024
Dear Valued Guest,Greetings from Stella Maris Beach Đà Nẵng.Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel.We look forward to welcoming you back to the Stella Maris Beach Đà Nẵng.Regards,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

marc

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are friendly with courtesy. The room is being cleaned daily and good variety of foods provide for breakfast.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 10 Apr 2024
Dear Valued Guest,Thank you for choosing Stella Maris Beach Đà Nẵng as your accommodation.It's through your sharing that gives us more confidence in improvisation to our existing service standards. We would share this to our Team and will definitely continue to challenge ourselves to achieve better guest's experience for hotelOnce again, the hotel appreciates your kind words and look forward to serving you again in future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Woon Ting Celia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
酒店非常近美溪沙灘,看日出就在酒店對面,位置非常方便。早餐美味,多款式供選擇。最驚喜是頂層的泳池連酒巴,可以看見峴港的全景,美溪的海景,又可以吹吹風,超寫意。附近的美食非常多選擇,下次來峴港會再住此酒店,因為勝價比高。
Menginap 3 malam pada bulan April 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 7 Apr 2024
Dear Valued Guest,Greeting from Stella Maris Beach Đà Nẵng!First and foremost, it was a great pleasure to welcome you to Stella Maris Beach Đà Nẵng, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Stella Maris Beach Đà Nẵng. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Stella Maris Beach Đà Nẵng experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Fujiko

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ビーチが近くて便利 裏手のベトナム料理屋さんも美味 スタッフがフレンドリー
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 3 Apr 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Lawrence

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 1 Apr 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Marie

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 17 Apr 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating. We are glad that you loved our facilities and our customer service, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing.Once again, the hotel appreciates your kind words and look forward to serving you again in future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

JONGHAN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
훌륭한 숙소 였습니다!! 어침에 일출을 그대로 볼 수 있었어요. 잘 지내다 갑니다.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 28 Mar 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Ivy

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel is near the beach. I got the VIP service of having the room upgraded from partial ocean view to full ocean view. Kim, the staff who took care of us during our stay was fantastic and helpful. She gave my husband a birthday surprise by passing a nice, petite birthday cake during breakfast yesterday, which I didn’t think of. Response and action were prompt when I told Kim that the TV had lost connection. Other staff were also friendly and polite. We had a great time staying with Stella Maris and will recommend this hotel to my friends if they plan to visit DaNang.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 28 Mar 2024
Dear Ms. Ivy Chui,We were thrilled to read your glowing review of Stella Maris Beach Đà Nẵng. We're so glad that you enjoyed your stay with us and that our team was able to provide you with excellent service. Thank you so much for all your kind words about our hotel, our service from the heart of our team, the beauty of the nature, the beach and pool areas.Thank you for taking the time to share your feedback with us and recommending us to others. We truly appreciate your kind words, and we look forward to the opportunity to welcome you back to our hotel in the future.Best regards,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Krystal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 25 Mar 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

ENRICO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Above all the expectations. Just super.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 23 Mar 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Bagus

K L

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast is good
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 23 Mar 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Nina

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
If I could give the staff more than five stars I would. Travelling through Vietnam and this is the best hotel we have stayed in. Spotless! Great location . Can walk to the dragon bridge , the beach and the market.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 11 Mar 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

hortensia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good ! Near My Khe Beach !
Tanggapan dari Stella Maris Beach pada tanggal 8 Mar 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

2/10 Sangat Buruk

MITSUO

Menginap 4 malam pada bulan November 2023
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 28 Mar 2024
Dear Valued Guest,We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Bagus

TAXSU

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Stella Maris Beach pada tanggal 8 Mar 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Bagus

Ong Li

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel staff are polite and nice. They approach you when they see you need help on directions to get grab. Nice place to stay and just opposite beach
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 4 Mar 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

hortensia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is very warm, service is excellence. We got a surprise birthday cake as they saw our passport birthday. Hotel is located at good location, We love the hotel it’s very bright and clean. Breakfast buffet has various choice. We were enjoying our stay here !
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 4 Mar 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Rachel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
기본적으로 직원들이 모두 친절한 편입니다. 가끔 한국어를 어설프게 사용하셔서 오히려 의사소통에 장애가 있을 때가 아주 약간 있었습니다만, 그마저도 추억이겠거니 하고 즐겼네요. 16층의 수영장은 큰 편은 아닙니다만 간단하게 수영을 즐기기에는 전혀 문제 없습니다. 물론 사람이 많다면.. 자리잡기부터 쉽지 않습니다. 수영장 위쪽 루프탑에 와인바가 있는데 와인바의 직원분들이 아주아주 친절했습니다. 분위기도 좋고 저녁에 가볍게 한 잔하기 나쁘지 않았습니다. 체크인, 체크아웃 모두 원활하고 빠르게 이루어졌습니다. 조식은... 그냥 조식이네 하고 드실만합니다. 맛있다!! 이건 아니고 정말 맛없다! 까지도 아니었습니다. 그냥 무던~합니다.
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 4 Mar 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Bagus

Huonc

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Nice view! Room clean! Bathroom is a little small. Breakfast is ok!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 4 Mar 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Rachel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its a nice, very neat n pretty property managed by hardworking, smiling n ever helpful staff. The Guest Relations executives keep checking with you if everything is all right - Ms. Kim was every so forthcoming helpful. Breakfast is good. They have a SPA, but i did not get a chance to use it. Area around hotel is neat walkable, with a nice beach across d road. The staff arranges cabs and Grab drops to d airport too... Loved the hotel and shall be back one day. Thank you for a lovely stay... Cheers
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Stella Maris Beach pada tanggal 1 Mar 2024
Dear Ms. Rachel,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

6/10 Cukup Baik

jovo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Room was really clean. Not worth the price overall
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Stella Maris Beach pada tanggal 1 Mar 2024
Dear Mr. Martens,Thank you for your feedback regarding the cleanliness of the room. We're pleased to hear that you found it to be clean. We apologize if you felt that the overall value did not meet your expectations. Your feedback is valuable to us as we continuously strive to improve our services and offerings. If there are specific areas where you believe we can enhance the value for our guests, please feel free to share, as we always aim to provide the best experience possible. We hope to have the opportunity to welcome you again in the future and exceed your expectations.Best regards,Kim Anh ( Ms )

10/10 Sangat Bagus

Gn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Stella Maris Beach pada tanggal 26 Feb 2024
Dear Mr. Gavin Wei Wen Gn,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Tam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Customer service was excellent and breakfast buffet was delicious with many food choices.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 20 Feb 2024
Dear Mr. Tam La,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

TON DAT

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything is good
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 20 Feb 2024
Dear Mr. Duong Ton Dat,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Jacqueline Ka Man Liza

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
First time in Da Nang. We stayed in the suite in this hotel for 4 nights. We got pick up and dropped off at the airport for free. We were taken extremely good care by a very nice and great staff named KIM during our whole stay. She is the best guest relations staff I ever met. I had travelled many places during my life, but Kim is the best one and she had taken care for my needs in details, also planning for our day of when to send housekeeping to our room, also arranged two special private tours for me and my husband to celebrate Valentines Day! She is very kind and polite and professional. It so great to meet her, make our trip so special! Room and clean and good view, nice roof top pool, lots of seafood restaurants and spas around. Breakfast is good varieties, services are great. Would recommend people to pick this hotel.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Front Office Manager pada tanggal 17 Feb 2024
Dear Jacqueline Ka,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM - Front Office Manager

10/10 Sangat Bagus

SHU CHING

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
位置離海很近,但要過馬路,沒有紅綠燈,得小心車輛。海景套房可看見美麗的美溪沙灘,房間大小普通,住來舒適。價格也平。在浴室和床的中間設置洗手檯,位置很奇怪,半夜起來容易撞到。
Tanggapan dari Front Office Manager pada tanggal 17 Feb 2024
Dear Shu Ching,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM - Front Office Manager

10/10 Sangat Bagus

SHU CHING

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
位於美溪沙灘旁,飯店最高級的客房,有210度的超寬視野,海景非常漂亮,房間很大,躺在床上也看得到海,非常舒適,cp值很高。
Tanggapan dari Front Office Manager pada tanggal 17 Feb 2024
Dear Shu Ching,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM - Front Office Manager

10/10 Sangat Bagus

Leonardo

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ottimo rapporto qualità prezzo
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 6 Feb 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

KEOL

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 6 Feb 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

6/10 Cukup Baik

Yip

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Dirty and torn sheets
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 6 Feb 2024
Dear valued guest,Thank you for your review.On behalf of our Stella Maris Beach team, I want to extend my sincerest apology for the negative experience that you had during your stay.Also, I want to thank you for bringing this issue to our attention. We will definitely look at it carefully. As we are always looking for ways to better our service, and your feedback is an invaluable part of that process.Thank you again and please don’t hesitate to contact us with any further concerns.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Bagus

JINYONG

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 6 Feb 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Jeff

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful room with view of the water. Great breakfast buffet.
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 27 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Hieu

Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 27 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

SAMMY CUONG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 27 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Scott

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is great 😊. The staff very nice. Breakfast is very good. Only problem with my stay was the TV didn’t work.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 24 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Sarah

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were wonderful and staff were nice. Upstairs pool provided a great view of the city. Location is also walking distance to the beach. Only thing I personally didn’t like was the open concept for the bathroom sink as there was not much room to put your own toiletries. Views from the room was also beautiful. Hotel is close (5 min walk) to one of the most highly rated spas in the area.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 24 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

daijin

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 24 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Bagus

??

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 24 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Ngan T

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Shoutout to Kim for such a great accommodation. She welcomed us very kindly and showed us million of tourist spots and restaurants that we cannot find on google. Thanks again for heartwarming accommodations!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 20 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Huyen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room clean nice view, reception friendly Kim Anh, she take care good for us
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 20 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Suk

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama hewan peliharaan, Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
방이 넓고 깨끗해서 좋았다 조식 시간도 널널해서 매일 챙겨먹었다. 침대도 넓고, 이불도 폭신했다. 미케비치 앞이라 바다가 가까워서 매일 바다를 볼 수 있어서 좋았다. 미케비치 뷰가 예쁘다.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 20 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Sangat Bagus

Suk

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama hewan peliharaan, Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
방이 넓고 깨끗해서 좋았다 조식 시간도 널널해서 매일 챙겨먹었다. 침대도 넓고, 이불도 폭신했다. 미케비치 앞이라 바다가 가까워서 매일 바다를 볼 수 있어서 좋았다. 미케비치 뷰가 예쁘다.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Stella Maris Beach Da Nang Hotel pada tanggal 20 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor