Search Castles in Dallas-Fort Worth Metroplex DFW

"Room was clean. Staff was adequate. The price was perfect, until we found out that they charge for parking. Not only do they have absolutely NO parking, the only option is valet as you approach the front entry. I left my keys with the attendant who didn't share any costs with me. I checked in where the front desk associate DID NOT share any valet parking costs with me. The hotel took a $100 "security deposit" which I was told I'd get back assuming we didn't do anything that would count against it. It's not until our second day, when I was picking up our car form the valet attendants that I thought, "how is this parking being paid for if it does indeed cost anything". I went to the front desk only to find out they charge $52 per night to valet your vehicle!!!!! If your'e staying for 2 nights you'll actually end up owing about $3.50 extra after your $100 "security deposit" is eaten completely up[ for parking alone. EXTRAORDINARILY DISAPPOINTING!!!!!!! These facts should be FONT AND CENTER when both reserving a room and when checking in. They should be completely transparent with costs, especially ones that will costs customers $52 per night!! It should actually start with the valet attendants. Assuming they are aware of the costs, they ABSOLUTELY should inform customers UP FRONT what their investment will be for the valet service!!! EXTREMELY disappointing."

"Easy access on and off freeways. We liked there was a Starbucks close by, within walking distant. Room was very clean. Check-in a breeze. Staff at the front desk were friendly and attentive too. We liked the abundance of show choices."

"The hotel was nice and convenient. It had weird smells throughout the hotel. But overall a good hotel to stay at for a quick trip. "

"Es un lugar magico, me encanto la vista, el lugar es maravilloso y sus alrededores, la atencion excelente y las habitaciones super limpias y modernas "

"The number that they provided for the airport shuttle was disconnected. I called the front desk which gave option 1 for reservations and option 2 for front desk. When i hit #2, the line just hung up. I waited to see if the shuttle would ever arrive and it did not. I have to catch an uber to the quality inn. I told the front desk person that was their at the time i checked in and nothing was ever done. Nothing was reported to management. I guess it was business as usual."

"Great staff, took care of a birthday special request to perfection. Top Tier Service!!"

"Clean room"

"Very helpful staff and large comfortable, very clean room for a one night stay near the airport. A short drive to lots of restaurant options."

"Clean room, excellent shower, wonderful staff, and great food!"