Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 380 dari 502 ulasan" "
10 - Sangat Bagus
380
Penilaian 8 - Bagus. 79 dari 502 ulasan" "
8 - Bagus
79
Penilaian 6 - Cukup Baik. 25 dari 502 ulasan" "
6 - Cukup Baik
25
Penilaian 4 - Buruk. 7 dari 502 ulasan" "
4 - Buruk
7
Penilaian 2 - Sangat Buruk. 11 dari 502 ulasan" "
2 - Sangat Buruk
11
9,6/10
Kebersihan
9,4/10
Staf & layanan
9,4/10
Fasilitas
9,6/10
Kondisi & fasilitas properti
9,4/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Ibrahim
26 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service, awesome stay and Joshua was very great assistance 👍
Ibrahim
Menginap 3 malam pada bulan Mei 2024
10/10 Sangat Bagus
Michel
25 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed my time at this hotel
Michel
Menginap 3 malam pada bulan Mei 2024
4/10 Buruk
Sherry
Bepergian bersama keluarga
24 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We truly just did not like it. It definitely isn’t for families. We will not stay again. However, when it came to addressing my concerns after our stay, the staff was very helpful and empathetic and I appreciated that.
Sherry
Menginap 4 malam pada bulan Mei 2024
10/10 Sangat Bagus
NINA
22 Mei 2024
Disukai: Kebersihan
NINA
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
Noemi
22 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and quiet
Noemi
Menginap 4 malam pada bulan Mei 2024
4/10 Buruk
Dennis
21 Mei 2024
Tidak Disukai: Staf & layanan
We stayed 2 nights. When we came back after a day of visiting relatives in the area and very tired, we found that our room was not serviced other than the used towels removed and 2 new bath towels left. The trash was not emptied and the coffee not restocked. It will be a long time before I stay at a Holiday inn express again. Tonight we are at a Hampton where we get more than a 2 bath towel allotment.
Dennis
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 21 Mei 2024
Thank you for sharing your experience with us. We're truly sorry to hear about this inconvenience, as it does not reflect the high standards we strive to maintain. We value your feedback and will address these issues with our housekeeping team. We hope you'll give us another chance in the future to provide you with the exceptional service that we're known for.
10/10 Sangat Bagus
KAIYU
Bepergian bersama teman
17 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
非常好
KAIYU
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nikki Gates pada tanggal 17 Mei 2024
感谢您的反馈!我们很高兴您对我们的服务感到满意。期待您的再次光临!
6/10 Cukup Baik
Xavier
16 Mei 2024
Convenient
Xavier
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Nikki Gates pada tanggal 17 Mei 2024
We appreciate your feedback and are glad you found our hotel convenient. We're always looking for ways to improve, so if there are any specific areas you think we could enhance to make your stay even better next time, please let us know. We hope to have the opportunity to exceed your expectations on your next visit.
10/10 Sangat Bagus
Toni
Bepergian bersama teman
15 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff. Room was spacious and clean. Property well maintained
Toni
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 15 Mei 2024
Thank you for your kind review. I am glad to hear that you had a good stay.
10/10 Sangat Bagus
Gary
Traveler bisnis, Bepergian bersama keluarga
14 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Gary
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 15 Mei 2024
I'm happy to see that you had a great stay.
10/10 Sangat Bagus
Laura Ann
Bepergian bersama keluarga
13 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, nice breakfast and clean room.
Laura Ann
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 15 Mei 2024
Sounds like a great experience. We hope to see you on your next stay.
10/10 Sangat Bagus
Rema
Bepergian bersama teman
12 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great bed and pillows for a good night's sleep.
Rema
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 13 Mei 2024
Thank you for staying with us.
10/10 Sangat Bagus
Gary
Traveler bisnis, Bepergian bersama keluarga
10 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very Nice
Gary
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 13 Mei 2024
I am glad you had a good stay with us. Thank you for sharing about your stay.
8/10 Bagus
archibald
9 Mei 2024
Disukai: Kebersihan, staf & layanan
archibald
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nikki pada tanggal 13 Mei 2024
It looks like you had a good stay. What could we have done to make it even better?
8/10 Bagus
john c
7 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Needed to make special request to have room cleaned.
john c
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 8 Mei 2024
Thank you for choosing us for your trip to Plano. What else could we have done to improve your stay?
10/10 Sangat Bagus
Evgenia
7 Mei 2024
Disukai: Kondisi & fasilitas properti
Evgenia
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 8 Mei 2024
Thank you for staying with us.
8/10 Bagus
ELIZABETH
7 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It excellent place to stay
ELIZABETH
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 7 Mei 2024
Thank you for that compliment. What could we have done differently to improve your stay?
4/10 Buruk
Sri satya rao
5 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sri satya rao
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 6 Mei 2024
I see that you had a bad stay with us. What could we have done differently to improve your stay?
8/10 Bagus
thomas, lynn
3 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
thomas
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 6 Mei 2024
I am glad you had a good stay with us. What could we have done to make it better?
10/10 Sangat Bagus
Adam
Bepergian bersama keluarga
3 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is clean and new, the staff is helpful and friendly and the rooms are clean and set up well
Adam
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Tyler Beck - General Manager pada tanggal 3 Mei 2024
We're thrilled to hear you enjoyed your stay with us! Your kind words about our clean property, friendly staff, and well-appointed rooms mean the world to us. We can't wait to welcome you back for another fantastic experience.
10/10 Sangat Bagus
Jade
Bepergian bersama keluarga
2 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Vicki was wonderful helping us check in and giving recommendations for local attractions. All employees were great. Breakfast was nice area was clean and well stocked. Had a problem with noisy upstairs and kids running but one call to the front desk and it was taken care of.
Hotel located in an area full of food and shopping options especially if you’re a fan of Asian cuisine and of course steak!
If I visit the area again this will definitely be my spot.
Jade
Menginap 2 malam pada bulan April 2024
Tanggapan dari Tyler Beck - General Manager pada tanggal 3 Mei 2024
I'm so glad we could provide you with a clean and comfortable experience, and that we were able to promptly handle the issue you experienced. I'm glad that wasn't a disruption to your visit with us. We hope we get to host your next visit to Plano!
6/10 Cukup Baik
Gilberto, Fayetteville
Bepergian bersama keluarga
2 Mei 2024
Disukai: Kondisi & fasilitas properti
Disappointed with house keeping service.
Gilberto
Menginap 8 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 2 Mei 2024
I am sorry to hear that you had a bad experience. What could we have done to make it better?
10/10 Sangat Bagus
Juan
2 Mei 2024
Disukai: Kebersihan
Juan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 6 Mei 2024
Thank you so much for staying with us.
8/10 Bagus
lynn
1 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
lynn
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tyler Beck - General Manager pada tanggal 3 Mei 2024
What could we have done differently to improve your experience?
8/10 Bagus
Shonnette
1 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
N/A
Shonnette
Menginap 3 malam pada bulan April 2024
Tanggapan dari Tyler Beck - General Manager pada tanggal 2 Mei 2024
Was there anything we could've done differently to improve your experience with us?
10/10 Sangat Bagus
Corey
Bepergian bersama teman
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was the most comfortable and beautiful area that I've visited in a long time. Thank you
Corey
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 1 Mei 2024
You're welcome. I am so glad you enjoyed your visit. Thank you for staying with us.
8/10 Bagus
Mihoko
30 Apr 2024
Mihoko
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 21 Mei 2024
Thank you for taking the time to leave feedback! We're glad to hear you had a positive experience overall. If there's anything we can do to turn that 4-star into a 5-star experience next time, please let us know.
10/10 Sangat Bagus
Andrew
Traveler bisnis
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, great customer service
Andrew
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 1 Mei 2024
Thank you so much for staying with us on your trip to Plano.
10/10 Sangat Bagus
Kevin M
30 Apr 2024
Kevin M
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nikki pada tanggal 21 Mei 2024
We're thrilled to hear that you enjoyed your stay with us! Providing exceptional experiences is our top priority, and it's wonderful to know that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!
10/10 Sangat Bagus
Azamat
Bepergian dalam rombongan
29 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Parking nice. Quiet
Azamat
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 29 Apr 2024
Thank you. I am glad to see you enjoyed your stay.
10/10 Sangat Bagus
Natalia
Traveler bisnis
28 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Natalia
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 6 Mei 2024
I am so glad you had a great stay with us.
10/10 Sangat Bagus
Jill
27 Apr 2024
Jill
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 17 Mei 2024
We're delighted to hear you had a great experience at our hotel! Providing exceptional service and comfort is our top priority, and it's wonderful to know we succeeded during your stay. We look forward to welcoming you back again soon.
10/10 Sangat Bagus
Badrinath
26 Apr 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
One of my sheets had a stain (was likely not removed from previous washes). Since i had 2 queens, ended up on the other bed.
Badrinath
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 29 Apr 2024
Thank you for letting us know. I will make sure to notify the correct person about this. I am glad to see you had a great stay anyways.
10/10 Sangat Bagus
Mark
Bepergian dalam rombongan
25 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was clean and the beds were comfortable. The staff were friendly and the breakfast was average although the coffee was great. It was a pleasurable stay.
Mark
Menginap 4 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 25 Apr 2024
Thank you for taking the time to share your experience. I like the coffee here as well. What could we do to improve the breakfast?
10/10 Sangat Bagus
Angelo
25 Apr 2024
Disukai: Kebersihan, staf & layanan
Precision window treatment should of done your shades
Angelo
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 25 Apr 2024
I'm glad you had a good visit with us. If we need more shades, we will look into them.
10/10 Sangat Bagus
Jamee
24 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jamee
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 26 Apr 2024
Thank you for your response. I am glad to see that you had a good stay.
10/10 Sangat Bagus
Nuredin
23 Apr 2024
Disukai: Kondisi & fasilitas properti
Top notch
Nuredin
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 25 Apr 2024
Thank you. I am glad you had a good stay.
10/10 Sangat Bagus
Evelyn
Bepergian bersama keluarga
23 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location was perfect for our stay. The staff was great. We felt welcomed from the moment we walked through the doors. The facility was clean and upkept. We were visiting Dallas for the 1st time and felt safe. Lots of dining options in walking distance.
The hotel served a great breakfast, not skimpy with the food. Overall experience was great. I would recommend to others.
Evelyn
Menginap 4 malam pada bulan April 2024
Tanggapan dari Tyler Beck - General Manager pada tanggal 23 Apr 2024
Thank you so much for taking the time to share your feedback! I sincerely appreciate you choosing our hotel to host your visit to Plano.
10/10 Sangat Bagus
Teresa
Bepergian bersama teman, Bepergian bersama keluarga
22 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff! Super friendly and accommodating. Breakfast bar every morning, with several dining options in the same parking lot. Right by the freeway, and shopping.
We would definitely stay here again.
Teresa
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Nikki pada tanggal 22 Apr 2024
Thank you so much. I love to hear that you had such a good stay and hope to see you on your next visit to Plano.
8/10 Bagus
Ricardo Antonio
Bepergian bersama keluarga
21 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No pool
Ricardo Antonio
Menginap 4 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 22 Apr 2024
We are hoping to have the pool completed by this summer. I hope everything else about your stay was good?
10/10 Sangat Bagus
Raquell
Bepergian bersama keluarga
20 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Raquell
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 22 Apr 2024
Thank you for choosing us to host your stay in Plano.
10/10 Sangat Bagus
Raquell
Bepergian bersama keluarga
20 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing! Very clean and great staff! Shout out to Nikki!
Raquell
Tanggapan dari Nikki pada tanggal 22 Apr 2024
Thank you so much! It was great to have you and I hope you enjoyed your event.
10/10 Sangat Bagus
Jamie
20 Apr 2024
Jamie
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 13 Mei 2024
I am glad you had a good stay with us. I hope to see you on your next visit.
10/10 Sangat Bagus
Vasiliy
19 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked everything. Great place
Vasiliy
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 22 Apr 2024
It looks like you had a great stay. Thank you for taking the time to tell us about it.
2/10 Sangat Buruk
biju
19 Apr 2024
Tidak Disukai: Staf & layanan
Change front desk staff
biju
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 26 Apr 2024
I hate that you had a bad experience with us. I will reach out directly to see what happened with our front desk staff to make you feel this way.
10/10 Sangat Bagus
Gaspar
19 Apr 2024
Disukai: Kebersihan, staf & layanan
Gaspar
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 22 Apr 2024
Thank you for staying with us on your trip to Texas.
10/10 Sangat Bagus
jose
Traveler bisnis
18 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk was great and breakfast
jose
Menginap 4 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 19 Apr 2024
I am glad you enjoyed your stay. We hope to see you again.
10/10 Sangat Bagus
Agim
18 Apr 2024
Agim
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 9 Mei 2024
Looks like you had a great stay with us. We hope to see you again on your next trip to Plano.
10/10 Sangat Bagus
Jasmine
Bepergian bersama teman, Bepergian bersama keluarga
18 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great experience would book again!!
Jasmine
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 19 Apr 2024
We look forward to seeing you again.
10/10 Sangat Bagus
Catherine Farell
18 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Waking distance to many food chains, the free breakfast WAS AMAZING!!!!! All of the amenities worked!!!! Highly recommended will come again!
Catherine Farell
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nikki pada tanggal 18 Apr 2024
Thank you so much. I will pass on your compliments to our breakfast staff. We can't wait to see you on your next visit.