Meja kerja, ruang kerja ramah laptop, dan tirai kedap cahaya

Ulasan untuk Holiday Inn Express & Suites Dallas – Plano North, an IHG Hotel

2.5 out of 5

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 380 dari 502 ulasan" "
Penilaian 8 - Bagus. 79 dari 502 ulasan" "
Penilaian 6 - Cukup Baik. 25 dari 502 ulasan" "
Penilaian 4 - Buruk. 7 dari 502 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 502 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,4/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Ibrahim

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service, awesome stay and Joshua was very great assistance 👍
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Michel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed my time at this hotel
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

Sherry

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We truly just did not like it. It definitely isn’t for families. We will not stay again. However, when it came to addressing my concerns after our stay, the staff was very helpful and empathetic and I appreciated that.
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

NINA

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Noemi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and quiet
Menginap 4 malam pada bulan Mei 2024

4/10 Buruk

Dennis

Tidak Disukai: Staf & layanan
We stayed 2 nights. When we came back after a day of visiting relatives in the area and very tired, we found that our room was not serviced other than the used towels removed and 2 new bath towels left. The trash was not emptied and the coffee not restocked. It will be a long time before I stay at a Holiday inn express again. Tonight we are at a Hampton where we get more than a 2 bath towel allotment.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 21 Mei 2024
Thank you for sharing your experience with us. We're truly sorry to hear about this inconvenience, as it does not reflect the high standards we strive to maintain. We value your feedback and will address these issues with our housekeeping team. We hope you'll give us another chance in the future to provide you with the exceptional service that we're known for.

10/10 Sangat Bagus

KAIYU

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
非常好
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nikki Gates pada tanggal 17 Mei 2024
感谢您的反馈!我们很高兴您对我们的服务感到满意。期待您的再次光临!

6/10 Cukup Baik

Xavier

Convenient
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Nikki Gates pada tanggal 17 Mei 2024
We appreciate your feedback and are glad you found our hotel convenient. We're always looking for ways to improve, so if there are any specific areas you think we could enhance to make your stay even better next time, please let us know. We hope to have the opportunity to exceed your expectations on your next visit.

10/10 Sangat Bagus

Toni

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff. Room was spacious and clean. Property well maintained
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 15 Mei 2024
Thank you for your kind review. I am glad to hear that you had a good stay.

10/10 Sangat Bagus

Gary

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 15 Mei 2024
I'm happy to see that you had a great stay.

10/10 Sangat Bagus

Laura Ann

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, nice breakfast and clean room.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 15 Mei 2024
Sounds like a great experience. We hope to see you on your next stay.

10/10 Sangat Bagus

Rema

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great bed and pillows for a good night's sleep.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 13 Mei 2024
Thank you for staying with us.

10/10 Sangat Bagus

Gary

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very Nice
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 13 Mei 2024
I am glad you had a good stay with us. Thank you for sharing about your stay.

8/10 Bagus

archibald

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nikki pada tanggal 13 Mei 2024
It looks like you had a good stay. What could we have done to make it even better?

8/10 Bagus

john c

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Needed to make special request to have room cleaned.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 8 Mei 2024
Thank you for choosing us for your trip to Plano. What else could we have done to improve your stay?

10/10 Sangat Bagus

Evgenia

Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 8 Mei 2024
Thank you for staying with us.

8/10 Bagus

ELIZABETH

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It excellent place to stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 7 Mei 2024
Thank you for that compliment. What could we have done differently to improve your stay?

4/10 Buruk

Sri satya rao

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 6 Mei 2024
I see that you had a bad stay with us. What could we have done differently to improve your stay?

8/10 Bagus

thomas, lynn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Nikki pada tanggal 6 Mei 2024
I am glad you had a good stay with us. What could we have done to make it better?

10/10 Sangat Bagus

Adam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is clean and new, the staff is helpful and friendly and the rooms are clean and set up well
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Tyler Beck - General Manager pada tanggal 3 Mei 2024
We're thrilled to hear you enjoyed your stay with us! Your kind words about our clean property, friendly staff, and well-appointed rooms mean the world to us. We can't wait to welcome you back for another fantastic experience.

10/10 Sangat Bagus

Jade

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Vicki was wonderful helping us check in and giving recommendations for local attractions. All employees were great. Breakfast was nice area was clean and well stocked. Had a problem with noisy upstairs and kids running but one call to the front desk and it was taken care of. Hotel located in an area full of food and shopping options especially if you’re a fan of Asian cuisine and of course steak! If I visit the area again this will definitely be my spot.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Tyler Beck - General Manager pada tanggal 3 Mei 2024
I'm so glad we could provide you with a clean and comfortable experience, and that we were able to promptly handle the issue you experienced. I'm glad that wasn't a disruption to your visit with us. We hope we get to host your next visit to Plano!

6/10 Cukup Baik

Gilberto, Fayetteville

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Disappointed with house keeping service.
Menginap 8 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 2 Mei 2024
I am sorry to hear that you had a bad experience. What could we have done to make it better?

10/10 Sangat Bagus

Juan

Disukai: Kebersihan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 6 Mei 2024
Thank you so much for staying with us.

8/10 Bagus

lynn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Tyler Beck - General Manager pada tanggal 3 Mei 2024
What could we have done differently to improve your experience?

8/10 Bagus

Shonnette

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
N/A
Menginap 3 malam pada bulan April 2024
Tanggapan dari Tyler Beck - General Manager pada tanggal 2 Mei 2024
Was there anything we could've done differently to improve your experience with us?

10/10 Sangat Bagus

Corey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was the most comfortable and beautiful area that I've visited in a long time. Thank you
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 1 Mei 2024
You're welcome. I am so glad you enjoyed your visit. Thank you for staying with us.

8/10 Bagus

Mihoko

Menginap 2 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 21 Mei 2024
Thank you for taking the time to leave feedback! We're glad to hear you had a positive experience overall. If there's anything we can do to turn that 4-star into a 5-star experience next time, please let us know.

10/10 Sangat Bagus

Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, great customer service
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 1 Mei 2024
Thank you so much for staying with us on your trip to Plano.

10/10 Sangat Bagus

Kevin M

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nikki pada tanggal 21 Mei 2024
We're thrilled to hear that you enjoyed your stay with us! Providing exceptional experiences is our top priority, and it's wonderful to know that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 Sangat Bagus

Azamat

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Parking nice. Quiet
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 29 Apr 2024
Thank you. I am glad to see you enjoyed your stay.

10/10 Sangat Bagus

Natalia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 6 Mei 2024
I am so glad you had a great stay with us.

10/10 Sangat Bagus

Jill

Menginap 2 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 17 Mei 2024
We're delighted to hear you had a great experience at our hotel! Providing exceptional service and comfort is our top priority, and it's wonderful to know we succeeded during your stay. We look forward to welcoming you back again soon.

10/10 Sangat Bagus

Badrinath

Disukai: Staf & layanan, kondisi & fasilitas properti
One of my sheets had a stain (was likely not removed from previous washes). Since i had 2 queens, ended up on the other bed.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 29 Apr 2024
Thank you for letting us know. I will make sure to notify the correct person about this. I am glad to see you had a great stay anyways.

10/10 Sangat Bagus

Mark

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was clean and the beds were comfortable. The staff were friendly and the breakfast was average although the coffee was great. It was a pleasurable stay.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 25 Apr 2024
Thank you for taking the time to share your experience. I like the coffee here as well. What could we do to improve the breakfast?

10/10 Sangat Bagus

Angelo

Disukai: Kebersihan, staf & layanan
Precision window treatment should of done your shades
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 25 Apr 2024
I'm glad you had a good visit with us. If we need more shades, we will look into them.

10/10 Sangat Bagus

Jamee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 26 Apr 2024
Thank you for your response. I am glad to see that you had a good stay.

10/10 Sangat Bagus

Nuredin

Disukai: Kondisi & fasilitas properti
Top notch
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 25 Apr 2024
Thank you. I am glad you had a good stay.

10/10 Sangat Bagus

Evelyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location was perfect for our stay. The staff was great. We felt welcomed from the moment we walked through the doors. The facility was clean and upkept. We were visiting Dallas for the 1st time and felt safe. Lots of dining options in walking distance. The hotel served a great breakfast, not skimpy with the food. Overall experience was great. I would recommend to others.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Tyler Beck - General Manager pada tanggal 23 Apr 2024
Thank you so much for taking the time to share your feedback! I sincerely appreciate you choosing our hotel to host your visit to Plano.

10/10 Sangat Bagus

Teresa

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff! Super friendly and accommodating. Breakfast bar every morning, with several dining options in the same parking lot. Right by the freeway, and shopping. We would definitely stay here again.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Nikki pada tanggal 22 Apr 2024
Thank you so much. I love to hear that you had such a good stay and hope to see you on your next visit to Plano.

8/10 Bagus

Ricardo Antonio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No pool
Menginap 4 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 22 Apr 2024
We are hoping to have the pool completed by this summer. I hope everything else about your stay was good?

10/10 Sangat Bagus

Raquell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 22 Apr 2024
Thank you for choosing us to host your stay in Plano.

10/10 Sangat Bagus

Raquell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing! Very clean and great staff! Shout out to Nikki!
Tanggapan dari Nikki pada tanggal 22 Apr 2024
Thank you so much! It was great to have you and I hope you enjoyed your event.

10/10 Sangat Bagus

Jamie

Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 13 Mei 2024
I am glad you had a good stay with us. I hope to see you on your next visit.

10/10 Sangat Bagus

Vasiliy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked everything. Great place
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 22 Apr 2024
It looks like you had a great stay. Thank you for taking the time to tell us about it.

2/10 Sangat Buruk

biju

Tidak Disukai: Staf & layanan
Change front desk staff
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nikki Gates pada tanggal 26 Apr 2024
I hate that you had a bad experience with us. I will reach out directly to see what happened with our front desk staff to make you feel this way.

10/10 Sangat Bagus

Gaspar

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 22 Apr 2024
Thank you for staying with us on your trip to Texas.

10/10 Sangat Bagus

jose

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk was great and breakfast
Menginap 4 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 19 Apr 2024
I am glad you enjoyed your stay. We hope to see you again.

10/10 Sangat Bagus

Agim

Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 9 Mei 2024
Looks like you had a great stay with us. We hope to see you again on your next trip to Plano.

10/10 Sangat Bagus

Jasmine

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great experience would book again!!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikki pada tanggal 19 Apr 2024
We look forward to seeing you again.

10/10 Sangat Bagus

Catherine Farell

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Waking distance to many food chains, the free breakfast WAS AMAZING!!!!! All of the amenities worked!!!! Highly recommended will come again!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Nikki pada tanggal 18 Apr 2024
Thank you so much. I will pass on your compliments to our breakfast staff. We can't wait to see you on your next visit.