Eksterior

Ulasan untuk Quality Inn West Plano - Dallas

2.5 out of 5
Quality Inn West Plano - Dallas
5021 W Plano Pkwy, Plano, TX

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 239 dari 545 ulasan" "
Penilaian 8 - Bagus. 174 dari 545 ulasan" "
Penilaian 6 - Cukup Baik. 67 dari 545 ulasan" "
Penilaian 4 - Buruk. 28 dari 545 ulasan" "
Penilaian 2 - Sangat Buruk. 37 dari 545 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

8,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Mikayla

Disukai: Kebersihan, staf & layanan
Nice simple spot to stay
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 22 Mei 2024
Hello Mikayla,We are pleased to hear that you found our hotel to be a nice and simple place to stay. Your feedback is valuable to us and we hope to welcome you back in the future for another pleasant experience.

10/10 Sangat Bagus

Benita

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is always friendly and accommodating.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 17 Mei 2024
Hello Benita,We appreciate your kind words about our friendly and helpful staff. Your satisfaction is our top priority, and we strive to provide excellent service to all our guests. If you have any further feedback, please don't hesitate to reach out to us directly.

8/10 Bagus

Tod

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 14 Mei 2024
Hello Tod, We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions to share, please don't hesitate to reach out so we can ensure your next visit is even better.

2/10 Sangat Buruk

Michael

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 8 Mei 2024
Hello Michael, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any details about your experience so we can address them accordingly.

6/10 Cukup Baik

Elianna

Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 4 Mei 2024
Hello Elianna,We appreciate you choosing to stay with us and hope you had a pleasant visit despite any shortcomings. Please feel free to contact us if you wish to share more details about your experience with us. We look forward to the opportunity to improve and better serve you in the future.

2/10 Sangat Buruk

Bruno, Sachse

Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 22 Mei 2024
Hello Bruno, We're sorry to hear you didn't have a satisfactory experience during your stay. Please feel free to contact us directly with any specific feedback you have so we can address it accordingly and ensure a better stay next time.

8/10 Bagus

Ion

Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 2 Mei 2024
Hello Ion, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Walked in gave name and I/d given key card went to room one big easy step
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 23 Apr 2024
Hello Robert,We appreciate you sharing your check-in experience with us. If there are any further details you'd like to provide or discuss, please feel free to reach out to our management team. Thank you.

8/10 Bagus

Ertugrul, Wayne

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was clean and there were everything I need.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 23 Apr 2024
Hello Ertugrul,We appreciate your positive feedback on our cleanliness and amenities. If you have any other comments or suggestions, feel free to share them with us. Thank you for choosing to stay with us.

4/10 Buruk

Cory, Winnsboro

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms are older, not well kept, and breakfast was very limited. Eggs with no meat of any kind. Very disappointing.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 23 Apr 2024
Hello Cory, We appreciate your feedback regarding the room condition and breakfast selection. Your comments will be shared with the team for their awareness and future improvements. Please feel free to reach out to our management team directly to discuss your experience further.

8/10 Bagus

Sean

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 20 Apr 2024
Hello Sean,We are thrilled to hear you enjoyed your stay! We look forward to welcoming you back soon.

8/10 Bagus

Yu-Chung

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Provide breakfast. Large room.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 17 Apr 2024
Hello Yu-Chung, We appreciate your feedback regarding our breakfast offerings and spacious rooms. Should you have any further comments or suggestions, please feel free to reach out to our management team directly.

6/10 Cukup Baik

Mario

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wish sheets / towels were changed, had to go and request clean towels.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 10 Apr 2024
Hello Mario,Thank you for sharing your feedback with us. We encourage guests to reach out to our staff during their stay for any additional amenities they require. Your comments will be shared with the team for further consideration. We hope to welcome you back in the future for an improved experience.

8/10 Bagus

ROBERT

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
OUR ROOM WAS VERY CLEAN AND IN EXCELLENT CONDITION. THE BREAKFAST WAS REAL BAD.THEY SHOULD NOT OFFER IT
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 5 Apr 2024
Hello ROBERT,We are pleased to hear that you found the room in excellent condition. Your feedback regarding breakfast is valuable and will be shared with our team for further review. Should you have any further concerns, please feel free to reach out to our management team for assistance.

6/10 Cukup Baik

Michael

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
I stayed at this hotel for two (2) nights. I thought that the smell of marijuana was very persistent, but this hotel had a no smoking policy. In my belief, some of the guests who stayed at this motel appeared to be questionable to me, but everyone was friendly to me. I was vexed that the housekeeping did not process my room which was what I had demanded, and to follow the orders of the manager on duty, I had to bring my dirty towels down to this individual who was on desk duty in order to get some new towels. The breakfast was decent, and I especially enjoyed the waffles with the shapes of Texas. The eggs at breakfast looked odd to me, but they tasted all right. There was a gym, but a lot of the machinery looked to me as if it was in bad shape. There was a parking lot outside of this hotel. I slept fine, the television worked, the hot water was operational, the air conditioning had no issues, and I had no problem with the Internet reception. All in all, this was a budget hotel that was close to Dallas and to Fort Worth.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 2 Apr 2024
Hello Michael, We appreciate you sharing your feedback on your recent stay. Our no smoking policy is strictly enforced, and we apologize for any inconvenience caused by the presence of odors. Our team aims to ensure all guests feel welcome and comfortable during their visit. Your comments regarding housekeeping and our amenities will be shared with the relevant departments for review. We're glad you enjoyed the breakfast offerings and found the room amenities satisfactory. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 Sangat Buruk

Abigail

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 19 Mar 2024
Hello Abigail, We apologize for any inconvenience during your stay. Please feel free to contact us directly to share more details about your experience so we can address your concerns promptly.

8/10 Bagus

Michael

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great pricing
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 16 Mar 2024
Hello Michael,We are delighted to hear that you found our pricing to be great during your stay with us. Our aim is to offer reasonable rates for our guests' comfort and satisfaction. Should you have any other feedback or inquiries, please feel free to reach out to our management team directly.

8/10 Bagus

Ronnie

Disukai: Kebersihan, kondisi & fasilitas properti
Perfect location for my doctors appointment.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 9 Mar 2024
Hello Ronnie,We are pleased to hear that our hotel's location was convenient for your needs. Thank you for choosing to stay with us and we hope you had a comfortable visit during your time here.

4/10 Buruk

Nayana

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 6 Mar 2024
Hello Nayana, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to us directly to share any details about your experience so we can address any concerns you may have had. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 Sangat Bagus

Charlotte

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 20 Feb 2024
Hello Charlotte,Thank you for taking the time to rate us with a perfect 10! I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

4/10 Buruk

Maria

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
😃 near Baylor heart hospital 👎old and poor maintain building, poor breakfast, no amenities
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 21 Feb 2024
Hello Maria, Thank you for sharing your feedback with us. We appreciate your comments and will address them internally for further improvements. We hope you will consider staying with us again in the future to experience any enhancements made.

10/10 Sangat Bagus

Charlotte

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 17 Feb 2024
Hello Charlotte,We are thrilled to hear you had a fantastic experience at our hotel! We look forward to welcoming you back again soon.

10/10 Sangat Bagus

rocio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 9 Feb 2024
Hello rocio,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any additional feedback or if there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.

6/10 Cukup Baik

?????

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No one came to clean room. Tried to get some from desk and they asked for the dirty ones first. After a short discussion, we were handed frayed towels. Old and worn out. The breakfast was a waffle maker, muffins, and a few others. Not a very big production. We probably won't stay there again.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 3 Feb 2024
Hello ?????,Thank you for sharing your experience. We apologize for the inconvenience you encountered concerning the room cleaning and the quality of the towels provided. We appreciate your feedback and will share it with our team to ensure improvements are made. Regarding breakfast options, we understand your disappointment and will take your comments into consideration for future enhancements. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 Sangat Bagus

Vijay Pratap

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 1 Feb 2024
Hello Vijay Pratap,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soon.

10/10 Sangat Bagus

Mackesia

Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 25 Jan 2024
Hello Mackesia,We are thrilled to hear that you had such a wonderful experience at our hotel! We strive to provide the best service possible and make every guest feel welcome and comfortable. If there is anything else we can do for you in the future, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

8/10 Bagus

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It is quiet, beds are comfortable (firm). Room was good with lots if outlets for electronics. Breakfast was not the best. Eggs were cold and waffles were only half done. There were packaged muffins and cereal. Staff was polite, but not super friendly. The exit to the hotel is awkward from the expressway.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 25 Jan 2024
Hello Nancy, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel quiet and the beds comfortable. We appreciate your comments regarding the outlets in the room. We apologize if the breakfast did not meet your expectations, and we will address this with our team. Our staff strives to be polite and accommodating. We appreciate your patience with the exit layout and will consider ways to improve.

10/10 Sangat Bagus

Charlotte

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 22 Jan 2024
Hello Charlotte,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. Should you have any further feedback to share, please don't hesitate to reach out to us directly. We look forward to hosting you again in the future.

10/10 Sangat Bagus

Claudia

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 20 Jan 2024
Hello Claudia,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience. We're glad to have exceeded your expectations and hope to welcome you back in the future for another memorable stay.

8/10 Bagus

Quaid Joher

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 17 Jan 2024
Hello Quaid Joher,Thank you for choosing to stay at our hotel. We appreciate your positive rating and are delighted to hear that you had an enjoyable experience with us. We hope to welcome you back in the future for another great stay.

10/10 Sangat Bagus

Charlotte

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 13 Jan 2024
Hello Charlotte,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any additional feedback or if there is anything else we can do to make your next visit even better, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

Mark

Traveler bisnis
Disukai: Kondisi & fasilitas properti
For an older facility, it had all the comfort. Great bed, shower, thermostat control, etc. Could not have been more happy with my one night stay.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 13 Jan 2024
Hello Mark,Thank you for your positive feedback! We are delighted to hear that you had a comfortable stay and enjoyed the amenities provided in our older facility. It's always a pleasure to receive such kind words. We hope to have the opportunity to welcome you back in the future.

10/10 Sangat Bagus

Folashade

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very attentive and friendly. The hotel is very clean. Rooms are very clean, very large, with comfortable beds, and fitted with big screen upgraded TVs, a microwave ahd medium size fridge. Lots of shopping centers close by and great selection of restaurants in nearby Carrollton - all within a 10 minute drive.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 21 Des 2023
Hello Folashade,Thank you for taking the time to share your positive experience regarding our attentive and friendly staff as well as our clean facilities. We take great pride in maintaining a high level of cleanliness throughout the hotel. We're also glad to hear that you found the rooms to be spacious with comfortable beds and upgraded amenities. It's great that you were able to take advantage of the nearby shopping centers and restaurants. We hope to have the pleasure of welcoming you back in the future.

10/10 Sangat Bagus

Volodymyr

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice clean and quiet place
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 16 Des 2023
Hello Volodymyr,Thank you for your positive feedback. We strive to maintain a clean and peaceful environment for our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 Sangat Bagus

Brittany

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love the area always have a great stay i do staff is always give great service
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 15 Des 2023
Hello Brittany,Thank you for choosing our hotel and for your kind words about our staff. We truly appreciate your loyalty and are delighted to hear that you had a great stay. We strive to provide excellent service to all of our guests, and we're thrilled to know that we met your expectations. We look forward to welcoming you back for another wonderful stay in the future.

2/10 Sangat Buruk

Josue

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 13 Des 2023
Hello Josue, We're sorry to hear that your experience at our hotel was not satisfactory. We value your opinion and would appreciate it if you could contact us directly to discuss any specific issues you encountered during your stay. We hope to have the opportunity to better serve you in the future.

10/10 Sangat Bagus

ROBERT, WORCESTER

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean. Very clean.
Menginap 7 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 12 Des 2023
Hello ROBERT,We appreciate your feedback regarding the cleanliness of our hotel. Maintaining a clean and sanitized environment is a top priority for us. Thank you for recognizing our efforts and we hope to welcome you back in the future for another pleasant stay.

10/10 Sangat Bagus

Tyler

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 5 Des 2023
Hello Tyler,Thank you for your kind words about our friendly staff. We pride ourselves on providing exceptional service to our guests. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Sangat Bagus

Charlotte

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
EXCELLENT ROOM
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 5 Des 2023
Hello Charlotte,Thank you for your feedback regarding your room. We are delighted to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority and we strive to provide exceptional accommodations for all of our guests. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

8/10 Bagus

Mariana del

Too hot, needs AC out side the rooms.
Tanggapan dari Manager pada tanggal 22 Nov 2023
Hello Mariana del,Thank you for bringing this to our attention. We appreciate your feedback and will take it into consideration as we continually strive to improve our guest experience. We encourage you to reach out to our management team directly to discuss any further concerns you may have.

10/10 Sangat Bagus

Clancy

We stay at the hotel often. The staff is very nice and the rooms are quiet. Good location tucked away from the rush of the city. They could add water as an option at the breakfast, this visit there was nothing but coffee to drink. Cold water is always appreciated. Also - bring your own coffee, theirs is weak.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 21 Nov 2023
Hello Clancy, Thank you for regularly choosing our hotel and for appreciating our friendly staff and peaceful rooms. We appreciate your feedback regarding the breakfast options and we will take it into consideration for future improvements. We apologize for any inconvenience caused by the absence of water during your stay. We value your suggestion to bring your own coffee and will review the quality of our coffee. We hope to welcome you back soon for an even better experience.

8/10 Bagus

Frances

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
There were no washcloths in the room when I arrived. Told the desk and received a supply. One morning the elevator was broken, however it was fixed by the time I finished breakfast. There was a rain and the area where I parked had standing water deep enough to come over my shoe. I was surprised to find that there are no towel racks.in the bathroom. The things that were good were the room, the staff, the location. I slept well all 4 nights. The bed and pillows were great. I do not recall ever sleeping so well away from home.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 18 Nov 2023
Hello Frances,Thank you for sharing your feedback with us. We apologize for any inconvenience caused regarding the washcloths, but we're glad our front desk team promptly provided you with a supply. We're sorry about the elevator inconvenience, but we're glad it was resolved quickly. We apologize for the standing water in the parking area; we'll take note of this for future improvements. Regarding the towel racks, we appreciate your input and will consider it for future enhancements. We're thrilled to hear that you had a great experience in terms of the room, staff, and location, and that you had a comfortable sleep. We'd love to welcome you back on your next visit.

10/10 Sangat Bagus

kadavil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 8 Nov 2023
Hello kadavil,Thank you for taking the time to provide feedback on your recent stay. We appreciate your positive rating and are delighted to hear that you had such a wonderful experience with us. Our team works hard to ensure that every guest feels comfortable and satisfied during their stay. We hope to have the opportunity to welcome you back in the future for another exceptional stay.

10/10 Sangat Bagus

Jean Medard

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 5 Nov 2023
Hello Jean Medard,Thank you for taking the time to review our hotel, we truly appreciate your feedback. We are glad to hear that you had a wonderful stay with us. It was our pleasure to provide you with excellent service and comfortable accommodations. Should you have any future travel plans, we would be delighted to welcome you back to our hotel.

8/10 Bagus

Brinny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good customer service
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 2 Nov 2023
Hello Brinny,Thank you for appreciating our customer service! We strive to provide excellent service to all our guests. If you have any further feedback or suggestions, please don't hesitate to let us know.

10/10 Sangat Bagus

Andres

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 24 Okt 2023
Hello Andres,Thank you for your exceptional rating! We truly appreciate your feedback and are delighted to have exceeded your expectations. We look forward to serving you again in the future.

8/10 Bagus

Renee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was nice spot for a quick pass through.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 21 Okt 2023
Hello Renee,Thank you for choosing our hotel for your stay! We're glad you enjoyed your time with us even with a short period of time. Hope to welcome you back soon!

6/10 Cukup Baik

Anna

Disukai: Kebersihan, staf & layanan
THE BAD: The towels were the worst quality I have ever had. They were barely big enough to cover an adult body and thinner than the bath rug. The AC unit was too loud. THE GOOD: the room had a very comfortable sofa/sitting area. Breakfast options were as expected. The in room frig and microwave were good sizes.
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 21 Okt 2023
Hello Anna, We're sorry to hear about the issues with the towels and the AC unit. We appreciate your positive feedback about the comfortable sofa, breakfast options, and the in-room fridge and microwave. We'll make sure to address the concerns you've mentioned. Thank you for your feedback.

6/10 Cukup Baik

Heidi, Shreveport

Bepergian dalam rombongan
It was quiet. The carpet in hallway was stained. My room was clean, bed was comfy. It smelled a little musty at first. Turning on air conditioning helped. The food was typical free breakfast.Would havebeen nice to have fresh fruit. The apples appeared aged.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 18 Okt 2023
Hello Heidi ,I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

4/10 Buruk

Antoinette

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 17 Okt 2023
Hello Antoinette,Thank you for your positive rating! We're glad you enjoyed your stay. Let us know if there's anything else we can assist you with.