Search Hotels Near Ao Vua Lake, Hanoi

"Wonderful stay at a wonderful property situated in a very walkable area The staff was phenomenal and I wish I could remember all their names But please tell Winnie John says hello"

"I recently stayed at this hotel after booking through Hotels.com, and I feel compelled to warn others that the listing is completely misleading. The photographs and descriptions presented online bear little resemblance to the actual condition of the hotel. The images appear heavily edited, giving the impression of a modern, well-maintained four-star property. In reality, the hotel is in a poor and neglected state. The room I was given was entirely substandard. It was not properly cleaned, with visible signs of dirt and general lack of upkeep. The furnishings were old and worn, and the windows were rusted and even broken in places. The bathroom was particularly disappointing — the toilet flush did not work properly, the rain shower was non-functional, and the handheld shower had extremely low water pressure, making it barely usable. Breakfast was equally unacceptable. There was a very limited selection, with basic items missing — no butter was available, and the jam provided appeared old and of very poor quality, resembling little more than sugar. This falls far below even basic expectations, let alone those of a hotel claiming a four-star luxury rating. Another major issue is accessibility: the lift is only available from the second floor, which is highly inconvenient and completely inappropriate for a hotel advertised at this level."

"Quite possibly the most accommodating hotel experience we’ve ever had. Wonderful place for first (or returning) timers in Hanoi, a wonderful calm atmosphere in the middle of a bustling city. Shout out to the patio doors that block sound wonderfully. "

" Stayed for 7 days! The staff were friendly and helpful! Frontdesk like Jimmy and Mia (the other front desk too!!) were super welcoming and always offered to help. Their food places recommendation were on point. The room nice and cosy with sufficient sunlight. "

"The staff were very friendly and helpful. The breakfast was great."

"Room did not enough ventilation. It would constantly fog up "

"Nice hotel by airport (walking distance), nice rooftop pool with view of airport…no complaints"

"Good "

"Very clean and nice"