Search Hotels in Westlake, Santa Cruz

"Not bad for the price. Difficult to get assistance. Staff was unavailable from 9pm to 9am, couldn't even get towels. Hot tub was reasonably warm but not very clean. Shower water was inconsistently hot. TV did not work unless logging into your own Netflix. Kiosk check in was a bit strange - a person on the screen to help you. Benefit was the pricing and the short walk to the beach and the Boardwalk! "

"The front desk staff was wonderful and took care of all our needs. "

"clean room beautiful scenery staff was super nice! gf and i asked if they had any vending machines and the front desk clerk gave us donuts!"

"La Bahía was a really good choice for our honeymoon. The location is excellent, right across from the Santa Cruz pier and beach, and the property felt newly renovated. Everything looked clean, fresh, and updated. The staff were friendly and helpful throughout our stay, and the room itself was spacious and comfortable. We chose a partial ocean view instead of an accessible room because we wanted the better view, and it still worked well for us. For accessibility, the carpet was thick but manageable, the doorways were easy to get through in a manual chair, and the room felt spacious enough to navigate comfortably. The hotel is also right off the main street, which made it easy to roll up and down the boardwalk. There is an automatic door button outside the building, though not one inside, but staff were usually quick to help. The pool and hot tub were standout amenities. The pool had a chair lift available, which I appreciated seeing even though I did not use it. The hot tub was especially easy to use. The hand rails made it much easier for me to lift myself up, move my legs over, and get settled without dealing with slippery tile or awkward entry. Room service was also very good. The only downside during our stay was High Tide. We waited about 35 minutes for one plate of pesto rigatoni, and the interaction afterward with the waitress and manager felt a little awkward. Overall, we really enjoyed the stay and would absolutely come back."

"Room is clean, staffs are ready friendly "

"Room was worn beyond normal wear and tear. Bed frames were ripped, walls were scuffed and dirty with splatters. Curtians didnt even match. Furniture drawers were broken. Beds squeaked everytime you turned over. It felt like the quality of a cheap motel but charges way more. Shower heads were grossly dirty. Microwave had nasty food gunked on the top. When asked for them to clean shower heads and microwave, they never did. We could not wait to get out of the room and avoided it as much as possible. Coffee was not served at 8am like they said. Staff was consistently not at front. While we were waiting, others eventually walked away as well because they were tired of waiting to talk with staff at front. No one showed for over 15 min. ONLY good thing was location and view. You can walk to boardwalk, pier, coffee shops, restaurants, etc. The pictures and outside are deceiving. Not sure about others rooms but avoid room #207. "

"We stayed three nights and did not have housekeeping services at all."

"Nice and clean room with balcony spacious bathroom."

"No breakfast "