Cari Penginapan di Danau Tarawera

"Easy check in after hours - staff had the heater on when we arrived."

"Lovely place to come and relax!"

"Our room was great and staff were friendly"

"Starting with the good, the staff was friendly and helpful. The room was clean enough (clean bed at least). However, the hot water from the shower smelled terrible, which made us doubt the water was drinkable. The spas and pool were full of dirt. The saunas smelled like mold. The whole neighborhood around the hotel is not well maintened and the hotel followed the trend. It's sad because I'm sure the hotel was once really great, but it wasn't maintened at all. It's functional, but if your even a...

"New renovation the hotel in 2025. Much better than before. However the pillow was too high need more option for pillows."

"."

"Very clean and spacious. Friendly helpful staff. Only gave a 3 because the fire alarm went off 3 times in the night and again in the morning. Must be a technical error but caused horrible sleep"

"O"

"There was no TV as advertised "

"Good all around"

"Location"

"The hotel is big, convenient and has amenities. However, the property is very dated."

"Nice staff and good amenities"

"Extremely disappointing customer service. I would never stay here again. After driving for several hours, I arrived exhausted. The male receptionist was cold, unfriendly and unwelcoming. He handled my ID rudely, almost forgot to return it, and didn't even say thank you. His attitude made me extremely uncomfortable. I also questioned whether his behavior was discriminatory. When delivering coffee sachets, he was all smiles, apparently before recognizing me. However, when he saw me again at...

"The park catered for our needs"