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"This property is great. Is clean, the staff is friendly, the beds are comfortable, rooms are big. The one thing that doesn’t allow me to give it the full five starts was the service at the bar. The waiters are confused on what they can serve. We ordered a few drinks by the pool. The waiter took the order and then asked for I.D. It would be great if the hotel had wrist bands to identify adults. We were inside the pool. We don’t bring anything Ike that to the pool! We had to cancel our drinks and so my husband asked for coffee and water. The waiter comes back with only water and says we stopped serving coffee at 10:30am. This was at 4pm when we ordered. Why wouldn’t he know that? Then we over heard another waiter saying they can brew some coffee for someone else! The service at the bar and restaurant was not the best. But the hotel itself was great."

"Really enjoyed my stay!"

"Great stay for the price, really comfortable beds. Only negative is all the geese in the parking lot and by the river."

"This was the best place to stay, will absolutely recommend it again, and will most definitely stay again! "

"I love the real gatlinburg experience "

"The Condos are clean the area is quiet and tge outdoor lazy river was nice. The inside pool probably needs some updates and maintenance, but overall experience was good."

"Rooms are clean and spacious, location is accessible to restaurants and attractions."

"Our experience at the resort was phenomenal. The room was great the pool and waterpark was awesome. The staff was the absolute best and very professional. All the staff was very kind greeted us every time we seen them. Very good experience "

"My family and I loved everything about it!! The wilderness is our favorite vacation spot. Also thank you for the free passes to Soaky Mountain we had a blast! "